Client Success Executive

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Business Development Executive at Collegedunia Web Pvt Ltd., your role will involve identifying potential business opportunities, building client relationships, and developing strategies to drive growth. You will conduct market research, reach out to prospective clients, negotiate deals, and provide feedback to the management team. Additionally, you will be responsible for preparing presentations, attending conferences, and collaborating with cross-functional teams to achieve business goals. Key Responsibilities: - Oversee contract negotiations and ensure a smooth onboarding process for new clients. - Build and maintain strong, long-lasting client relationships by providing exceptional customer service. - Proactively identify and develop new business opportunities, including upselling services to existing clients. - Create and implement effective strategies for client retention and business growth. - Collaborate with internal teams to ensure client needs and expectations are consistently met. - Track client feedback and drive continuous improvement in service delivery. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience in client servicing, business development, or a related role. - Strong communication and interpersonal skills with the ability to nurture client relationships. - Demonstrated ability to identify and capitalize on upselling opportunities. - Collaborative mindset to work effectively with cross-functional internal teams. - Proficiency in MS Excel and familiarity with digital marketing fundamentals. - Strong organizational skills and keen attention to detail. In addition to the exciting role and responsibilities, you will have the opportunity to work with a passionate, growth-driven team at Collegedunia Web Pvt Ltd. You will also have the chance to shape client success strategies in a fast-paced digital environment while enjoying a competitive salary package. If you are interested in this full-time, on-site position in Gurugram, Haryana with a salary budget of up to 4 Lpa, please share your resume to simran.pandita@collegedunia.com. Looking forward to hearing from you! (Note: The additional details of the company were not provided in the Job Description),

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