Client Servicing Manager

Client Servicing Manager

Location:

Experience Required:

Industry:

Key Responsibilities:

Client Relationship Management:

• Act as the primary liaison for government and PSU clients, ensuring seamless communication and service delivery.
• Maintain and nurture long-term relationships to foster client satisfaction and repeat business.

Business Development:

• Identify and pursue new business opportunities within government and PSU sectors.
• Develop and present proposals, pitches, and presentations to potential clients.

Creative Coordination:

• Collaborate with internal creative teams to develop advertising campaigns and event concepts that align with client objectives.
• Ensure the timely and quality delivery of creative assets and event materials.

Tender Management:

• Oversee the end-to-end tendering process, including identifying opportunities, preparing documentation, and ensuring compliance with government procurement policies.
• Coordinate with relevant departments to gather necessary information and submit tenders within deadlines.

Project Execution:

• Manage the execution of advertising campaigns and events, ensuring they meet client expectations and are delivered on time and within budget.
• Coordinate with vendors, suppliers, and internal teams to ensure smooth operations.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• 6–8 years of experience in client servicing, with a focus on government and PSU clients.
• Proven track record in business development within the advertising and events industry.
• Excellent communication, negotiation, and interpersonal skills.

Preferred Skills:

• Experience in mainline advertising and event management for government and PSU clients.
• Strong creative coordination skills, with the ability to translate client needs into effective campaigns and events.