Job Title:
Client Servicing Manager - SEO Accounts
Location:
Gurgaon (Work from Office)
Work Mode:
Full-time | 5 Days Working
Experience Required:
4-6 Years
Joining:
Immediate joiner preferred
About Us:
AdLift Marketing Pvt. Ltd. is a leading digital marketing agency delivering impactful results across SEO, Paid Media, and Content Marketing. With a dynamic team and a passion for performance, we work with top-tier clients to scale their digital presence.
Role Overview:
We are seeking a dynamic
Client Services Manager
to manage and nurture client relationships for our SEO vertical. The ideal candidate will act as a bridge between the client and our internal SEO team, ensuring timely execution, performance tracking, and client satisfaction.
Key Responsibilities:
- Act as the primary point of contact for SEO clients, ensuring clear communication and relationship management
- Understand client business goals and collaborate with internal SEO teams to align strategies accordingly
- Prepare, present, and explain SEO reports, campaign performance, and insights to clients
- Manage timelines, deliverables, and performance expectations for assigned accounts
- Proactively identify account growth opportunities and upsell additional services
- Handle escalations, client concerns, and troubleshoot challenges with a solution-oriented mindset
- Ensure timely renewals and high retention rates through proactive client engagement
Key Requirements:
- 4-6 years of experience in client servicing, preferably in digital marketing agencies
- Strong understanding of SEO and digital marketing fundamentals
- Excellent communication, presentation, and client-handling skills
- Ability to manage multiple client accounts and coordinate with cross-functional teams
- Strong analytical skills with a data-driven approach to problem-solving
- A proactive attitude with the ability to work in a fast-paced environment
- Immediate joiners will be preferred