Client Servicing Executive

Job Description

Project Manager (Job Description) Location- Noida Sector- 64 Experience- 2 to 4 years in an IT Industry Night Shift (6:30 pm- 3:30 am) Roles & responsibilities:- Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) /Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and via emails. · Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects. · Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure seamless functioning of the client accounts. · Responsible for client receivable planning and execution of monthly retention. · Candidates with Project Management, Digital Marketing Technical Skills are Preferred. · Preferred Location: Noida. · Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries. · Ability to maintain a positive, motivational, 'get things done' atti ,especially when faced with difficult circumstances. · Achieves strategic customer objectives and account plans defined by company management. ·Good relationship-building skills (internal, external, and cross-cultural). · Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint. · Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required, and always keep the internal team updated. · Maintain a consistent schedule of online meetings with the client to manage performance objectives, custo-expectations and assess customer needs on an ongoing basis. Show more Show less