Client Servicing Executive

Job Description – Client Servicing & Collections Coordinator

Position: Client Servicing & Collections Coordinator
Experience: 1–3 Years
Salary Range: Rs. 15,000 – Rs. 18,000 per month (maximum)
Location: Delhi (North Region)

Key Responsibilities

• Managing daily communication & servicing support for existing clients
• Follow-up with clients for outstanding payments & collection updates
• Coordinating with clients for POs, invoices, approvals & payment confirmations
• Working with the Finance team for invoice creation and payment tracking
• Preparing & maintaining internal client reports & documentation
• Coordinating with the Sales Team for updates & project execution
• Managing client documentation, trackers & records
• Supporting with product pitching and sales target-related calls
• Meeting clients personally when necessary
• Ensuring smooth communication flow between internal teams & clients
• Building long-term client relationships and ensuring customer satisfaction
• Understanding client requirements and providing appropriate solutions

Required Skills & Competencies

• Strong communication, negotiation & follow-up skills
• Good command of Excel & Google Sheets
• Customer-focused, with ability to handle client pressure & urgent needs
• Responsible, proactive & disciplined attitude
• Ability to multitask and manage time efficiently
• Strong problem-solving ability

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Customer service: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person