Client Servicing Executive

Job Designation: Client Servicing Executive

Location: Gurgaon | Work from Office

Experience: 1+ Years

Key Responsibilities:

• Understanding the various aspects of Digital Advertising including Google, Facebook, DSP, Affiliates, Email, SMS, WhatsApp etc.  
• Providing recommendations on suitable Ad formats & advertising mediums as per the client’s marketing objectives. 
• Building and sustaining long-lasting relationships with existing and potential clients. 
• Making sure the client is retained month on month and opening various cross sell opportunities. 
• Conducting through research on potential clients' products or services before pitching them for Digital Advertising services. 
• Setting up meetings with clients to present advertising proposals, build connections and address their concerns. 
• Assisting the marketing team in the preparation of media kits and promotional plans  
• Attending sales meetings, trade shows, and training workshops as required  
• Liaising with different departments about client queries.  
• Dealing with client requests and troubleshooting problems requests and troubleshooting problems  
• Stay Up to date with the latest digital marketing Trends.  
• Effectively manage client campaigns, ensuring they’re delivered on time, to a high standard & communicating with internal teams wherever necessary. 
• Analyzing client reports and using logical thinking to make sure the campaign is delivered as per the required KPI and terms. 
• Risk analysis of the campaign and making sure that validation and billing is closed on time by 15th of the corresponding month. 
• Following and keeping track of payments for the first 30 days from payment term with the help of finance team. 
• Making sure IO or RO are updated before the end date. 
• Maintaining current knowledge of all MMP platforms and their operational aspects. 

Must-Have:

 Strong network with advertisers and agencies

 Sharp client-hunting instinct, negotiation and closing skills