Client Services Executive

As a Client Service Executive, your role will involve booking and processing jobs received from onsite stakeholders in a timely and accurate manner. You will interact with clients and stakeholders via email or call to clarify requirements or resolve queries. It will be your responsibility to ensure smooth workflow and communication between onsite and offshore teams. Additionally, you will maintain trackers and reports using MS Excel and support the team with documentation and other administrative tasks as needed. You should be prepared to work in rotational shifts, including night shifts, based on business requirements. Key Responsibilities: - Book and process jobs received from onsite stakeholders in a timely and accurate manner - Interact with clients and stakeholders via email or call to clarify requirements or resolve queries - Ensure smooth workflow and communication between onsite and offshore teams - Maintain trackers and reports using MS Excel - Support the team with documentation and other administrative tasks as needed - Work in rotational shifts, including night shifts, based on business requirements Key Requirements: - Fresh graduates with a keen interest in client servicing and operations - Excellent verbal and written communication skills - Strong interpersonal skills and client-facing etiquette - Proficient in MS Excel (basic formulas, data entry, formatting) - Willingness to work in rotational shifts, including night shifts - Quick learner with a positive attitude and problem-solving mindset As a Client Service Executive, your role will involve booking and processing jobs received from onsite stakeholders in a timely and accurate manner. You will interact with clients and stakeholders via email or call to clarify requirements or resolve queries. It will be your responsibility to ensure smooth workflow and communication between onsite and offshore teams. Additionally, you will maintain trackers and reports using MS Excel and support the team with documentation and other administrative tasks as needed. You should be prepared to work in rotational shifts, including night shifts, based on business requirements. Key Responsibilities: - Book and process jobs received from onsite stakeholders in a timely and accurate manner - Interact with clients and stakeholders via email or call to clarify requirements or resolve queries - Ensure smooth workflow and communication between onsite and offshore teams - Maintain trackers and reports using MS Excel - Support the team with documentation and other administrative tasks as needed - Work in rotational shifts, including night shifts, based on business requirements Key Requirements: - Fresh graduates with a keen interest in client servicing and operations - Excellent verbal and written communication skills - Strong interpersonal skills and client-facing etiquette - Proficient in MS Excel (basic formulas, data entry, formatting) - Willingness to work in rotational shifts, including night shifts - Quick learner with a positive attitude and problem-solving mindset