Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
POSITION SUMMARY: *This is not an IT Project Manager position. The Regional Project Lead manages all aspects of projects/programs assigned. This role acts as a conduit for all project information to ensure the meeting of all critical delivery, quality, and pricing expectations as well as meeting profit margin goals. They are responsible for gathering all project related requirements, processing that information and establishing a plan, confirming the cost structure, producing a schedule, establishing project structure, understanding the requirements and overseeing the execution of the plan. *Location of Bengaluru would be preferred, however this person may be based anywhere in India. JOB RESPONSIBILITIES: Be a point of contact for client by ensuring to give required support to client if required Lead client meetings with KPI insights as required On-time monthly reporting of monthly metrics and critical action status Bi-weekly forecast and volume management Load Balancing arrangements amongst Onsite Artwork Leaders Support SMEs to work on opportunities Assembles project plans and teamwork assignments, drives completion of tasks as warranted by each project and delivers projects at or above the predicted margin. Leads project meetings and relays pertinent project information to required personnel and outside vendors. Creates and manages project timelines to deliver product on time. Recommends, implements and adheres to global standard project management processes and methodologies Ensure projects are delivered on time, within budget and adhere to quality standards and customer expectations. Develops project budget and tracks project expenses and spending. Directs and monitors work efforts daily by identifying resource needs and performing quality reviews. Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers. Manages scope of project by enforcing proper change controls and documentation. Coordinates communication throughout the project life cycle with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort. Identifies and leads improvement opportunities within assigned programs/projects. Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team. Additional duties as assigned. QUALIFICATIONS: Relevant academic 8+ years of Project Management experience in relevant branding, packaging and advertising field Strong track record in client and project management for key regional accounts Prior managerial/supervisory experience Excellent communication and interpersonal skills Detail Orientated, Meticulous, Strong initiator and Problem-solving skills Occasional travel either locally, nationally, and/or internationally may be required. High degree of proficiency MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines and reporting Show more Show less
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
Job Summary: Looking only for immediate joiners. We are seeking a motivated and technically skilled Technical Support Coordinator / Application Support Engineer to join our growing IT team. This role focuses on supporting, configuring, and maintaining WAVE systems while also handling technical issues and providing exceptional customer service. The ideal candidate will have a foundational background in IT, a passion for troubleshooting, and the ability to learn and adapt quickly in a dynamic environment . Key Responsibilitie s: Provide first-level and advanced application support for WAVE systems, ensuring minimal downtime and high availabili ty.Configure and set up WAVE systems in accordance with customer requirements and internal best practic es.Monitor system performance, identify bottlenecks or areas for improvement, and manage code migratio ns.Diagnose and troubleshoot software application issues by analyzing logs, error messages, and performance metri cs.Escalate unresolved issues to internal technical teams following defined escalation protoco ls.Create and maintain clear and comprehensive technical documentation, configuration guides, and support materia ls.Develop user manuals and training content to aid in client onboarding and continued system u se.Collaborate with cross-functional teams to support system enhancements and the development of new featur es.Participate in projects that enhance configuration capabilities and system functionali ty.Respond promptly to customer queries and concerns, ensuring a high level of customer satisfacti on.Stay current with industry trends, technologies, and best practices to continuously enhance skills and system knowled ge. Required Skills and Qualificati ons: Minimum of 3–5 years of relevant IT experience, including direct involvement with application sup port.Solid understanding of both front-end and back-end technologies including HTML, CSS, JavaScript, and basic PHP.Strong problem-solving skills with the ability to effectively troubleshoot and resolve application er rors.Exceptional communication skills in English, both written and ve rbal.Highly motivated with a strong desire to learn and grow within the role.Proven ability to work independently and collaboratively in a team environ ment.Detail-oriented with excellent organizational and documentation sk ills.Demonstrated experience in managing system updates, migrations, and configurat ions. Show more Show less
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