Client Services Executive

As the main point of contact for your assigned clients, you will play a crucial role in understanding their requirements and effectively translating briefs to internal teams. Your coordination with creative, production, and editing teams will be essential to ensure that timelines are met and project schedules are managed efficiently. By maintaining regular communication and updates, you will strive to achieve high client satisfaction and anticipate their needs by providing proactive solutions. Additionally, you may be involved in new business pitches or upselling opportunities as required, while also keeping detailed documentation of communications, revisions, and approvals. To excel in this role, you should hold a Bachelor's degree in Marketing, Communications, or a related field. Excellent verbal and written communication skills will be key in interacting with clients and internal teams. Your strong interpersonal skills will enable you to effectively manage multiple stakeholders, while organizational and time management abilities are a must to handle various tasks in a fast-paced environment. The capacity to multitask and work well under pressure will be crucial, and having a basic understanding of video production workflow would be considered a plus.,