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2 Job openings at ScaleUp India
Client Services Executive

Ahmedabad, Gujarat, India

0 years

None Not disclosed

On-site

Full Time

Key Responsbilities: Serve as the main point of contact for assigned clients Understand client requirements and translate briefs to internal teams Coordinate with creative, production, and editing teams to ensure timelines are met Manage project schedules, client feedback, and deliverables Ensure high client satisfaction by maintaining regular communication and updates Anticipate client needs and offer proactive solutions Assist in new business pitches or upselling opportunities when required Keep detailed documentation of communications, revisions, and approvals Requirements: Bachelor's degree in Marketing, Communications, or related field. Excellent verbal and written communication skills. Strong interpersonal skills and ability to manage multiple stakeholders. Organizational and time management skills are a must. Ability to multitask and handle pressure in a fast-paced environment. Basic understanding of video production workflow is a plus.

Client Services Executive

ahmedabad, gujarat

2 - 6 years

INR Not disclosed

On-site

Full Time

As the main point of contact for your assigned clients, you will play a crucial role in understanding their requirements and effectively translating briefs to internal teams. Your coordination with creative, production, and editing teams will be essential to ensure that timelines are met and project schedules are managed efficiently. By maintaining regular communication and updates, you will strive to achieve high client satisfaction and anticipate their needs by providing proactive solutions. Additionally, you may be involved in new business pitches or upselling opportunities as required, while also keeping detailed documentation of communications, revisions, and approvals. To excel in this role, you should hold a Bachelor's degree in Marketing, Communications, or a related field. Excellent verbal and written communication skills will be key in interacting with clients and internal teams. Your strong interpersonal skills will enable you to effectively manage multiple stakeholders, while organizational and time management abilities are a must to handle various tasks in a fast-paced environment. The capacity to multitask and work well under pressure will be crucial, and having a basic understanding of video production workflow would be considered a plus.,

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