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Client Service Executive

Client Service Executive

Petpooja

1 - 3 years

2 - 3 Lacs

Ahmedabad

Posted:7 hours ago| Platform:

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Skills Required

Client Support Customer Service Client Relation Customer Relationship Relationship Management Client Servicing Client Retention Retention Client Relationship

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: Customer Retention Customer Support

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Petpooja

www.petpooja.com

Hospitality/Technology

Ahmedabad

51-200 Employees

106 Jobs

Key People

Ravi Shukla

Co-founder & CEO
Pratik Shah

Co-founder & CTO
Bhavesh Kachhiya

Co-founder

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Client Service Executive

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