Role Description This is a full-time on-site role for a Team Leader - Client Services located in Ahmedabad. The Team Leader will be responsible for supervising and leading the client services team, ensuring exceptional customer service, effective communication, and team management on a day-to-day basis. Qualifications Supervisory Skills, Team Leadership, and Team Management Strong Customer Service and Communication skills Experience in client relationship management Ability to multitask and prioritize tasks effectively Excellent problem-solving and decision-making abilities Bachelor's degree in Business Administration or related field Previous experience in background screening or HR industry is a plus Show more Show less
Proficient with MS Office & good keyboard skills. Good written communication in English. Ability to understand report structure as per client requirements. Documentation and maintenance of daily reports. Works closely with end-users to gather report requirements and ensure proper validation. Modification of existing reports as per the requirement.
As a Client Service Executive working the night shift in Prahladnagar, Ahmedabad, you will play a crucial role in ensuring excellent customer service and maximizing client satisfaction. Your main responsibilities will include being the first point of contact for clients, interacting with them via phone, email, or in person, and securing records from current customers. It will be your duty to maintain and develop relationships with both existing and new clients through individual account support and collaboration with internal processing staff. Furthermore, you will be responsible for conducting employment verifications, generating reports based on verification information, and maintaining the confidentiality of all parties involved. Your role will also involve coordinating with HRs, Directors, and other officials for the verification process, handling client queries and escalation calls, and ensuring that internal and external quality targets are consistently met. Your excellent English communication skills and basic computer proficiency, especially in Excel and typing, will be essential for excelling in this position. cFirst Background Checks LLP, part of the Vora Group, is a reputable organization specializing in providing cost-effective and customized background check solutions. With offices in Ahmedabad, Bangalore, and Mumbai, cFirst offers industry-leading background check services through an easy-to-use web-based system. As an ISO 27001:2013 certified and NAPBS and NASSCOM NSR empanelled company, cFirst is a trusted source of background check information for a wide range of clients, from local businesses to global Fortune 500 companies. If you are looking to be a part of a dynamic and innovative team that values integrity, quality, and customer satisfaction, cFirst Background Checks LLP could be the perfect place for you to grow and develop your skills as a Client Service Executive. Visit our company website at www.cfirst.io or www.cogbee.io for more information about our organization and the services we provide. We look forward to welcoming you to our team and working together to deliver exceptional customer service and support to our valued clients. Best regards, Jagrut Shah cFirst Llc. 9904298711 www.cfirst.io ; www.cogbee.io,
Company Description cFIRST is a digital global background screening service provider headquartered in Cincinnati, Ohio, with offices in the USA, UK, and India. The company has completed over 5,000,000 successful checks across 185+ countries, excelling in impact-driven innovation in the background screening industry. cFIRST offers services including employment screening, education verification, and criminal screening, among others, ensuring quality hiring for organizations. Accredited by multiple organizations and ISO 27001:2013 certified, cFIRST provides secure, efficient, and reliable workforce solutions with minimal screening turnaround time. Role Description This is a full-time on-site role for a Sales Executive / Sales Manager, located in Mumbai. The role involves developing and executing sales strategies to attract new clients and maintain relationships with existing ones. The Sales Executive / Sales Manager will be responsible for identifying market opportunities, creating sales plans, conducting client meetings, presenting service solutions, negotiating contracts, and achieving sales targets. The role also involves coordinating with internal teams to ensure client satisfaction and successful service delivery. Qualifications Proven experience in sales, business development, or a related field Strong communication, negotiation, and presentation skills Ability to identify market opportunities and create effective sales strategies Experience in client relationship management and customer service Knowledge of background screening services and HR processes is a plus Bachelor's degree in Business, Marketing, or a related field Proficiency in using CRM software and MS Office Ability to work independently and as part of a team Fluency in English; additional languages are a plus
Position: Client Service- Executive (Day/Night) Job Location: Prahladnagar, Ahmedabad Requirements Excellent English Communication Voice. Basic Computer Skill (Excel, Typing) Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as per requirement Key Responsibilities First point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience. Interaction with customers over the phone, in person or via email. Documentation and Securing records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Conduct employment verification either through calls or online. Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients. Coordinate with HRs, Directors and other officials for the verification. Handle client queries and escalation calls. Ensure that the internal/external quality targets are met. About Company: About cFIRST cFirst Background Checks LLP is a part of the Vora Group-a Cincinnati based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details visit our company website: www.cfirst.io ; www.cogbee.io
Job purpose : To plan and carry out verifications of candidates from different employers in accordance with the agreed business plans. Required skills: 1. Good English communication (Verbal and Written). 2. Good Knowledge of MS Office. 3. Graduate ONLY (Without backlogs). 4. Should be available for face to face interview. Qualification: Graduation/Post Graduation Experience : Freshers to 3yrs (Experience in any industry) Key responsibilities: 1. Need to interact with different professionals (HR officials/Colleges/Universities) to get verification. 2. Maintain MIS. 3. Validation of cases. Training will be provided by the company - DAY SHIFT: Office Timings: 9:30 am - 6:30 pm | Monday to Friday 9:30 am - 1:30 pm | Saturday Alternative Saturdays off. * NO CAB FACILITIES* ** NO ONLINE / TELEPHONIC INTERVIEW** Go through Company website: www.cfirst.io without fail. Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Health insurance Leave encashment Work Location: In person
Job purpose : To plan and carry out verifications of candidates from different employers in accordance with the agreed business plans. Required skills: 1. Good English communication (Verbal and Written). 2. Good Knowledge of MS Office. 3. Graduate ONLY (Without backlogs). 4. Should be available for face to face interview. Qualification: Graduation/Post Graduation Experience : Freshers to 3yrs (Experience in any industry) Key responsibilities: 1. Need to interact with different professionals (HR officials/Colleges/Universities) to get verification. 2. Maintain MIS. 3. Validation of cases. Training will be provided by the company - DAY SHIFT: Office Timings: 9:30 am - 6:30 pm | Monday to Friday 9:30 am - 1:30 pm | Saturday Alternative Saturdays off. * NO CAB FACILITIES* ** NO ONLINE / TELEPHONIC INTERVIEW** Go through Company website: www.cfirst.io without fail. Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Health insurance Leave encashment Work Location: In person
As an ASP.NET Developer at COGBEE, you will be responsible for developing ASP.NET web applications using your expertise in C#, ASP.NET, JavaScript, AJAX, and SQL. Your proficiency in using Visual Studio and exposure to .NET Windows Application Development or MVC Applications will be highly valued. Additionally, having knowledge of CSS and JQuery will be considered a plus. You should possess good communication skills and a willingness to learn and adapt to changing business needs. Candidates with exposure to MySQL DBMS or ORACLE DB will be preferred. A strong aptitude, positive attitude, and commitment to long-term growth within the organization will be key factors for consideration. COGBEE is an AI-enabled smart and collaborative candidate screening and interviewing platform. Our innovative screening mechanism streamlines the recruiting process for talent acquisition teams. We are a technology-driven company with a global presence, catering to Fortune 500 companies and other enterprises worldwide. If you are ready to be part of a dynamic team and contribute to cutting-edge HR technology solutions, we invite you to explore career opportunities with us at COGBEE. For more information, please visit www.cogbee.io and join us in revolutionizing talent acquisition. Best Regards, Jagrut Shah cFirst Llc. Contact: 9904298711 Website: www.cfirst.io; www.cogbee.io,
Position: Client Service/Operations - Executive Job location: Ahmedabad- Prahladnagar Job purpose: To interact with the client on a regular basis and to ensure that delivery standards are met as per requirements Key Responsibilities First point of contact (SPOCs ) for clients and the focus of the role is to provide excellence in customer service and to maximize the client experience. Interaction with customers over the phone, in person or via email. Documentation and securing records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Conduct employment verification either through calls or online. Generate reports from the information obtained through verification and maintain the confidentiality of both the candidate and the clients. Coordinate with HRs, Directors and other officials for the verification. Handle client queries and escalation calls. Ensure that the internal/external quality targets are met. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Position: Billing - Executive Job location: Ahmedabad Key Responsibilities Generate and send accurate client invoices based on contracts, services rendered, and timelines. Track and follow up on pending payments to ensure timely collections. Validate billing data against internal records to ensure accuracy and completeness. Reconcile payment receipts and update records accordingly. Assist in resolving billing discrepancies by coordinating with internal teams and clients. Maintain proper documentation of all invoices, communications, and payment confirmations. Support monthly and quarterly reporting by sharing billing and collection status. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Position: Report Writing-Executive Job location: Ahmedabad, Prahladnagar Job purpose: To interact with the client on a regular basis and to ensure that delivery standards are met as per requirements Key Responsibilities Documentation and securing records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients. Coordinate with HRs, directors and other officials for the verification. Handle client queries and escalation calls. Ensure that the internal/external quality targets are met. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Position: Operations - Executive Job location: Ahmedabad- Prahladnagar Job purpose: To interact with the client on a regular basis and to ensure that delivery standards are met as per requirements Key Responsibilities Interact with customers over the phone, in person or via email. Document and secure records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Conduct employment verification either through calls or online. Coordinate with HRs, directors and other officials for the verification. Handle client queries and escalation calls. Ensure that the internal/external quality targets are met. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Position: Billing - Executive Job Location: Ahmedabad Key Responsibilities Generate and send accurate client invoices based on contracts, services rendered, and timelines. Track and follow up on pending payments to ensure timely collections. Validate billing data against internal records to ensure accuracy and completeness. Reconcile payment receipts and update records accordingly. Assist in resolving billing discrepancies by coordinating with internal teams and clients. Maintain proper documentation of all invoices, communications, and payment confirmations. Support monthly and quarterly reporting by sharing billing and collection status. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
As a Billing Executive at cFirst Background Checks LLP, a part of the Vora Group, based in Ahmedabad, your role involves the following responsibilities: - Generate and send accurate client invoices based on contracts, services rendered, and timelines. - Validate billing data against internal records to ensure accuracy and completeness. - Assist in resolving billing discrepancies by coordinating with internal teams and clients. - Support monthly and quarterly reporting by sharing billing and collection status. cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based privately held equity group specializing in building innovative IT companies worldwide. With a portfolio of 13 ventures in software services and infrastructure solutions, employing over 3000 people globally, the Vora Group has a reputation for integrity, quality, business savvy, and speed of execution. cFirst, with offices in Ahmedabad (Head Office), Bangalore, and Mumbai, offers cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. The company is ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled, and serves as a trusted source of background check information for organizations ranging from small, local businesses to global Fortune 500 companies. For more information, visit www.cfirst.io and www.cogbee.io.,
As a Report Writing-Executive at cFirst Background Checks LLP, located in Ahmedabad, Prahladnagar, your main responsibility will be to interact with clients regularly to ensure delivery standards are met according to requirements. Your key responsibilities will include: - Documenting and securing records from current customers. - Maintaining and developing relationships with existing and new customers through individual account support and coordination with internal processing staff. - Generating reports based on verified information while maintaining confidentiality. - Coordinating with HRs, directors, and other officials for verification purposes. - Handling client queries and escalation calls. - Ensuring that internal and external quality targets are achieved. cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based privately held equity group with a portfolio of 13 ventures in software services and infrastructure solutions, employing over 3000 people worldwide. With 21 years of experience, the Vora Group is known for its integrity, quality, and business acumen. In India, we have offices in Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst specializes in providing cost-effective and customized background check solutions through an industry-leading web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled, and a trusted source of background check information for organizations of all sizes, from local businesses to global Fortune 500 companies. For more information, please visit our company website at www.cfirst.io or www.cogbee.io.,
Job Purpose To interact with clients regularly, ensuring high-quality service delivery and maintaining client satisfaction in alignment with company standards. Key Responsibilities Serve as the first point of contact (SPOC) for clients, ensuring exceptional customer service and enhancing the overall client experience. Interact with clients via phone, email, and in person to address inquiries and provide timely updates. Maintain documentation and secure records from current clients in an organized manner. Develop and nurture relationships with existing clients through proactive communication and account management. Conduct employment verifications via phone or online platforms. Generate accurate reports based on verification data while maintaining the confidentiality of client and candidate information. Coordinate with HRs, Directors, and other officials during the verification process. Handle client queries and escalation calls efficiently and professionally. Ensure internal and external quality targets are consistently met. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Job Purpose To source, recruit, and hire top talent that meets organizational needs while ensuring a seamless recruitment process and a positive candidate experience. Key Responsibilities Manage the full recruitment cycle — from job posting to offer acceptance. Utilize job portals, LinkedIn, and networking channels to source and screen candidates. Schedule and conduct interviews to evaluate candidates’ skills, experience, and cultural fit. Maintain a strong candidate pipeline and ensure timely communication throughout the process. Deliver an excellent candidate experience through transparency and prompt feedback. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Key Responsibilities Generate and send accurate client invoices based on contracts, services rendered, and timelines. Track and follow up on pending payments to ensure timely collections. Validate billing data against internal records to ensure accuracy and completeness. Reconcile payment receipts and update records accordingly. Assist in resolving billing discrepancies by coordinating with internal teams and clients. Maintain proper documentation of all invoices, communications, and payment confirmations. Support monthly and quarterly reporting by sharing billing and collection status. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Position: Client Service- Executive Job location: Prahladnagar- Ahmedabad Job purpose: To interact with the client on a regular basis and to ensure that delivery standards are met as per requirements Key Responsibilities Be the first point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience. Interaction with customers over the phone, in person or via email. Documentation and Securing records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Conduct employment verification either through calls or online. Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients. Coordinate with HRs, directors and other officials for the verification. Handle client queries and escalation calls. Ensure that the internal/external quality targets are met. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io
Key Responsibilities Generate and send accurate client invoices based on contracts, services rendered, and timelines. Track and follow up on pending payments to ensure timely collections. Validate billing data against internal records to ensure accuracy and completeness. Reconcile payment receipts and update records accordingly. Assist in resolving billing discrepancies by coordinating with internal teams and clients. Maintain proper documentation of all invoices, communications, and payment confirmations. Support monthly and quarterly reporting by sharing billing and collection status. About Company: cFirst Background Checks LLP is a part of the Vora Group, a Cincinnati-based based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space, employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution. In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry-leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. For more details, visit our company website: www.cfirst.io; www.cogbee.io