Client Service Executive in Mumbai

Client Servicing Executive – Creative, Curious & AI ReadyLocation: Andheri East, MumbaiType: Full-timeExperience: 0-6 monthsDepartment: Strategic Comms & OperationsWe’re looking for a new-age Client Servicing Executive - part collaborator, conductor, and creative translator. Someone who understands not just briefs, but the briefs behind the briefs.You’ll be the voice between our clients and creative teams, helping turn business problems into bold ideas and brand solutions, with AI tools as your co-pilot.At Colab, you’ll work closely with the founder and core team on high-impact branding, digital, and campaign projects. If you're passionate about storytelling, branding, and creative collaboration - and if you’re excited about how AI is changing the way agencies think and work—this one’s for you.

Key Responsibilities

• Be the client’s voice internally—decode fuzzy briefs, sense unspoken needs, and proactively propose relevant solutions
• Lead internal project debriefs with design and content teams. Co-own timelines, deliverables, and expectations
• Use AI tools like ChatGPT, Midjourney, Dall-E, Notion AI, and others to enhance research, presentations, copy drafts, and creative ideation
• Facilitate ideation sessions with design and strategy teams, pushing thinking beyond the obvious
• Own timelines and delivery—ensure quality and speed, even under pressure
• Prepare and present campaign strategies, decks, brand proposals, and project updates with flair
• Maintain documentation and project management dashboards on Notion/Asana/ClickUp
• Coordinate with vendors—production houses, editors, illustrators, influencers, etc.
• Champion learning—share cool AI tricks, new tools, and creative trends with the team
  

Performance & Incentives

At Colab, we believe great work deserves great rewards.Candidates who go beyond their role definition — leading from the front during campaign deliveries and launches, showing proactive ownership, learning fast, rallying the team, and taking accountability — will be eligible for special performance-based incentives in addition to their monthly salary.About Company: Colab India is an integrated communications services provider offering branding, advertising, and digital solutions to clients across diverse sectors like fashion & lifestyle, real estate, online decor solutions, furniture, and sports apparel. Working primarily with new emerging brands, we translate ambition into results through a clear and simple creative strategy, skillfully bringing to life.