Client Relationship Manager

As a Client Relationship Manager in the digital marketing industry, your role involves maintaining long-term, trusted relationships with assigned clients. You are required to understand clients' business goals and align digital marketing strategies accordingly. Collaborating with internal teams, you will ensure timely delivery of campaigns, projects, and performance reports. It will be your responsibility to monitor and analyze campaign results, providing actionable insights and recommendations. Proactively identifying upselling and cross-selling opportunities to expand client accounts and resolving client concerns promptly will be crucial to ensuring a high level of client satisfaction. Key Responsibilities: - Act as the primary point of contact for assigned clients, maintaining long-term, trusted relationships. - Understand clients' business goals and align digital marketing strategies accordingly. - Collaborate with internal teams to ensure timely delivery of campaigns, projects, and performance reports. - Monitor and analyze campaign results, providing actionable insights and recommendations. - Proactively identify upselling and cross-selling opportunities to expand client accounts. - Resolve client concerns promptly and ensure a high level of client satisfaction. Qualifications Required: - Proven work experience as a Client Relationship Manager / Account Manager in the digital marketing industry (minimum 4 to 7 years). - Strong understanding of SEO, SEM, social media, paid ads, and other digital marketing services. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple clients and projects simultaneously. - Strong analytical and problem-solving abilities. - Bachelor's degree in Marketing, Business, or related field preferred. (Note: Omitting additional details of the company as they were not provided in the job description) As a Client Relationship Manager in the digital marketing industry, your role involves maintaining long-term, trusted relationships with assigned clients. You are required to understand clients' business goals and align digital marketing strategies accordingly. Collaborating with internal teams, you will ensure timely delivery of campaigns, projects, and performance reports. It will be your responsibility to monitor and analyze campaign results, providing actionable insights and recommendations. Proactively identifying upselling and cross-selling opportunities to expand client accounts and resolving client concerns promptly will be crucial to ensuring a high level of client satisfaction. Key Responsibilities: - Act as the primary point of contact for assigned clients, maintaining long-term, trusted relationships. - Understand clients' business goals and align digital marketing strategies accordingly. - Collaborate with internal teams to ensure timely delivery of campaigns, projects, and performance reports. - Monitor and analyze campaign results, providing actionable insights and recommendations. - Proactively identify upselling and cross-selling opportunities to expand client accounts. - Resolve client concerns promptly and ensure a high level of client satisfaction. Qualifications Required: - Proven work experience as a Client Relationship Manager / Account Manager in the digital marketing industry (minimum 4 to 7 years). - Strong understanding of SEO, SEM, social media, paid ads, and other digital marketing services. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple clients and projects simultaneously. - Strong analytical and problem-solving abilities. - Bachelor's degree in Marketing, Business, or related field preferred. (Note: Omitting additional details of the company as they were not provided in the job description)