Client Relationship Manager (IT Services & Staffing)

Title

Location

Comp: Competitive fixed + very lucrative performance-based incentives

About the role

Programming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You’ll be the single point of contact for clients, ensure on-time delivery with Sales and Recruitment, and drive revenue growth.

What you’ll do

- Own key accounts: farming + selective hunting (upsell/cross-sell/new logos)

- Translate client goals to delivery plans; ensure SLA adherence and quality

- Manage SOWs/MSAs, negotiations, renewals, invoicing, and collections

- Maintain a candidate network aligned to client demand; improve time-to-fill

- Track account health, pipeline, and forecasts; flag risks and drive resolutions

What you’ll bring

- 1–5 years in Client Relationship/Account Management or BD in IT Services/Consulting or IT Staffing

- Proven revenue growth outcomes; strong stakeholder management

- Contract management, negotiation, billing/invoicing exposure

- Working knowledge of SDLC/Agile and IT hiring cycles

Nice to have

- MSP/VMS experience, rate cards, compliance/SLA governance

- Prior recruitment ops exposure (ATS, submittal quality)

How to Apply:

Email

Subject: CRM – WFO – [Navi Mumbai/Bengaluru] – [Your Name]

Include: resume, notice period (immediate/actual), location, current/expected CTC, and 2–3 lines on your biggest account growth win.

Key Indicators for the Role -

- Owned key IT accounts. WFO. Immediate joiners. Earn big with our accelerators.

- Grew IT services/staffing accounts before? Lead the relationship, delivery, and growth—WFO.

- CRM role in Navi Mumbai/Bengaluru. Drive revenue. Ensure delivery. Get rewarded.

Hashtags

#ClientRelationshipManager #AccountManagement #ITServices #ITStaffing #Recruitment #WFO #NaviMumbaiJobs #BengaluruJobs #ImmediateJoiners