Client Relationship Manager

About Us:

BrandBook is a creative advertising and branding agency based in Calicut, Kerala. We specialize in branding, digital marketing, CRM, app development, website development, video production, graphic design, business automation, personal branding, influencer marketing, and AI-powered solutions. Our mission is to elevate business identities from start to success.

Role Overview:

Client Relationship Manager

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with clients.
• Act as the main point of contact for assigned accounts.
• Understand client requirements and coordinate with internal teams to deliver solutions on time.
• Present creative ideas, proposals, and updates to clients.
• Monitor project progress and ensure client satisfaction at every stage.
• Identify opportunities for upselling or cross-selling additional services.
• Handle client feedback and resolve issues promptly.

Requirements:

• Proven experience (1–3 years) in client relationship management, account management, or similar roles.

• Excellent English communication skills (both spoken and written) are mandatory.

• Strong interpersonal skills and ability to build rapport with clients.
• Problem-solving abilities and attention to detail.
• Ability to multitask and manage multiple accounts simultaneously.
• Knowledge of branding, digital marketing, or creative services is a plus.
• Self-motivated, target-oriented, and a team player.

What We Offer:

• Creative and collaborative work environment.
• Opportunity to work with diverse industries and innovative projects.
• Career growth in a fast-moving creative agency.

Apply Now:

hr@brandbook.co.in