2176 Client Relationship Jobs - Page 14

Role & responsibilities Manage and grow client relationships for staffing/recruitment needs. Own end-to-end recruitment delivery across assigned accounts. Act as the primary point of contact between clients and internal recruiters. Understand client requirements and ensure timely fulfillment of open positions. Coordinate with delivery team to ensure quality candidate submissions. Handle client escalations, feedback, and performance reviews. Drive business development by identifying upselling opportunities within existing accounts. Work collaboratively in a US shift environment to align with client time zones. Preferred candidate profile Proven experience in recruitment (IT or Non-IT) and client management Excellent communication and interpersonal skills Experience working in US Staffing or night shift preferred Ability to manage multiple accounts and tight SLAs Strong understanding of end-to-end recruitment process Prior experience with ATS platforms (e.g., Naukri RMS, Bullhorn, JobDiva) Familiarity with sourcing strategies and job portals Exposure to both contract and permanent hiring models

Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to meet business objectives. Collaborate with internal teams to provide comprehensive solutions to clients. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with key stakeholders, including customers, colleagues, and management. Job Requirements Strong knowledge of micro finance products, including MLAP and other financial services. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working in a relationship manager role, preferably in the BFSI industry. Familiarity with inclusive banking principles and practices is an added advantage.

Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Conduct market research and analyze competitor activity to stay ahead in the market. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and resolve client queries promptly. Meet or exceed monthly and quarterly sales targets by selling mutual fund products. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds. Strong knowledge of financial products, including mutual funds, and their applications. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve business objectives.

Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Build and manage a portfolio of existing customers to ensure customer satisfaction and retention. Collaborate with internal teams to provide excellent customer service and support. Analyze market trends and competitor activity to stay ahead in the market. Achieve sales targets and contribute to the overall growth of the organization. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a focus on emerging enterprise banking. Strong knowledge of used car sales and branch relationship management. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is an advantage.

Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds. Strong knowledge of financial products and services, including mutual funds and other investment options. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals.

End to End Recruitment Client Handling Team Handling Client Refreshment Client Interaction

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

: Working Capital is the life-blood of any business. All businesses require optimal cash flows to survive on a regular basis. Working Capital is also required to further sustain a firm’s growth, improve business operations and stay ahead of competition. Job role: Managing team of Leaders and Relationship Managers at the Regional Level. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job : Preferably MBA/ CA Team Handling Experience is must Experience7 plus years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills Job Knowledge- The candidate would need to handle Sales for a gamut of products like BL, OD, CC.

Role: Territory Business Manager - WC : This is an Team role and candidate will manage a team of 3-5 BRM Should be able to bring out the best from the team and create value for all stakeholders Needs to have good knowledge of Local market with a special focus on the Healthcare Segment To understand clients business & provide appropriate products like Machinery/Equipment’s loans, Infra Funding etc. Has to work closely with DSA’s/Branch Banking teams/equipment Manufacturers/Vendors for new customer addition. To cross sell various products like Current Account/Term Deposits/Transaction Banking/Trade Finance to the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. Augment the presence and penetration of the Kotak brand in the target market Improve efficiency by monitoring & overseeing continuous improvement of processes Job : Graduate / Post Graduate Experience3-5 years’ experience in the segment preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition Proficient with verbal and written Communication Excellent Interpersonal & Presentation skills Excellent Team Leader The candidate would need to handle sales for the healthcare segment.

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

Role & responsibilities Job Overview- The client support executive's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management. You should also be able to identify new business opportunities through client referrals. To be successful as a client servicing executive, you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client servicing executive should demonstrate excellent communication, problem-solving, and customer service skills at all times. Client Servicing Executive Responsibilities: Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or online meetings. Identifying ways to overcome clients' initial dislike of company products. Maintaining an accurate record of all existing and potential clients. Responding to client inquiries in a timely and professional manner. Training and providing overall guidance to client service employees. Organizing training seminars to enable clients to fully utilize product features and benefits. Client Servicing Executive Requirements: Proven experience working as a client servicing executive. Proficiency in Window OS and Microsoft Excel, Word, Outlook. Working knowledge of Customer Relationship Management (CRM) software. The ability to work efficiently under pressure. Excellent organizational and time management skills. Strong analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Accept constructive criticism and customer feedback regarding their experience with application services. Preferred candidate profile Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or online meetings. Identifying ways to overcome clients' initial dislike of company products. Maintaining an accurate record of all existing and potential clients. Responding to client inquiries in a timely and professional manner. Training and providing overall guidance to client service employees. Organizing training seminars to enable clients to fully utilize product features and benefits. Perks and benefits Annual Leaves. Family Medical Insurance. Employee Provident Fund Working Days- 5

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

Role: Territory Business Manager - WC Position code: 3453 : This is an Team role and candidate will manage a team of 3-5 BRM Should be able to bring out the best from the team and create value for all stakeholders Needs to have good knowledge of Local market with a special focus on the Healthcare Segment To understand clients business & provide appropriate products like Machinery/Equipment’s loans, Infra Funding etc. Has to work closely with DSA’s/Branch Banking teams/equipment Manufacturers/Vendors for new customer addition. To cross sell various products like Current Account/Term Deposits/Transaction Banking/Trade Finance to the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. Augment the presence and penetration of the Kotak brand in the target market Improve efficiency by monitoring & overseeing continuous improvement of processes Job : Graduate / Post Graduate Experience3-5 years’ experience in the segment preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition Proficient with verbal and written Communication Excellent Interpersonal & Presentation skills Excellent Team Leader The candidate would need to handle sales for the healthcare segment.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor : The Global Payment Solutions (GPS) Account Manager (AM) is responsible for the global satisfaction of a portfolio of GPS clients. The purpose of this role is to ensure clients receive a superior service experience both locally and globally; to be a client s single point of contact for service for those complex queries that are fall above and beyond basic transactional queries. The Account Manager s portfolio will be a mix of top tier, highly complex GPS clients and complex clients. The Account Manager will be accountable for the overall satisfaction with GPS products and services and support the broadening and deepening of these client relationships to drive commercial outcomes for the GPS business. This includes overseeing execution of query management for the client, oversight of transactional activity, providing insights to clients on how to optimize through Client Service Reviews, coordination of a clients global Treasury and Cash Management initiatives and projects, and proactively managing the GPS client relationship on a day to day basis. Depending on the complexity and geography of the client this role will either lead the client relationship or play a supporting role on a global squad covering the client. Principal Responsibilities : Manage the liquidity and cash management needs of a portfolio of Financial Institutions, Multi-National Corporations and Local Corporates. Maintain relationships with key influencers in the client s local or regional Treasury and Finance organisation. Be accountable for the retention of annual revenue of your portfolio of clients, including capturing opportunities and supporting growth of your clients (revenue targets included in scorecard) Accountable for the identification of opportunities to deliver Client Service excellence locally and regionally; effectively managing any risks and issues. Responsible for resolving assigned queries. Accountable for monitoring and guiding the completion of all global queries and local basic queries that may be assigned to others. The role holder must have a strong understanding of the cash management business including identifying and dealing with actual or potential business or relationship risks. Strong written and oral communication skills; must be able to put complex product and/or technical information into simple terms. Maintain a client footprint with the basic information required to deliver a superior client experience Essential Strong knowledge of local and global cash management and clearing services, products, and techniques. Proven ability in identifying and meeting customer needs through matching a broad range of products and services. Ability to understand a customer s business and the fundamentals of running a business. Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues Strong range of communication skills, including written, verbal, and the ability to deliver compelling presentations. Strong interpersonal skills and ability to interact and build relationships with internal and external stakeholders. Ability to thrive in a complex matrix environment with several stakeholders with differing goals/expectations. Comfortable working in a fast-paced work environment; continually changing lines of communication, technological advances etc. Excellent time management, planning and organization skills with ability to manage multiple time sensitive tasks. Strong analytical skills Ability to travel. Desirable Previous banking experience working with FIs/Corporates in a relationship or account management role. Specific experience with large multi-national corporations or financial institutions including Global/Regional HQ names will be an advantage. Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments. Knowledgeable about our competitors products and services, strategies, and client relationship practices. Broad knowledge of HSBC Group companies and product ranges Requirements Minimum Graduation or as required for the role, whichever is higher Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Role: Territory Business Manager - WC : This is an Team role and candidate will manage a team of 3-5 BRM Should be able to bring out the best from the team and create value for all stakeholders Needs to have good knowledge of Local market with a special focus on the Healthcare Segment To understand clients business & provide appropriate products like Machinery/Equipment’s loans, Infra Funding etc. Has to work closely with DSA’s/Branch Banking teams/equipment Manufacturers/Vendors for new customer addition. To cross sell various products like Current Account/Term Deposits/Transaction Banking/Trade Finance to the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. Augment the presence and penetration of the Kotak brand in the target market Improve efficiency by monitoring & overseeing continuous improvement of processes Job : Graduate / Post Graduate Experience3-5 years’ experience in the segment preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition Proficient with verbal and written Communication Excellent Interpersonal & Presentation skills Excellent Team Leader The candidate would need to handle sales for the healthcare segment.

Managing team of leaders and Relationship Managers at Regional Level Channel Management viz DSA Open Market & Direct Channel etc Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Resolving/Addressing regional level concerns Drive adoption of various digital initiatives at regional level To ensure right sourcing is being done at regional level Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, etc To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the region Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Experience10+ years’ experience in the local market. Sales Knowledge is required. Prior experience of driving and managing Teams is a must. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Department Business Loan Location Ahmedabad/Surat Reporting Relationship Will have team reporting to him. Will report to ZBM Position Grade M5

Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client’s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill

Department Working Capital (WC-SBE) Location Nagpur/Pune Reporting Relationship Will have team reporting to him. Will report to ZBM Position Grade M6 Job Role Managing team of leaders and Relationship Managers at Regional Level Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing regional level concerns Drive adoption of various digital initiatives at regional level To ensure right sourcing is being done at regional level Deepen our market reach through trade meeting, industry associations, local forums etc. Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high calibre client service from the Team Manage TAT for the location within specified levels for all aspects such as client on boarding, processing of customer requests, renewals etc. Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the region Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc. are met at location J ob Requirement Preferably MBA/ CA Experience10+ years’ experience in the local market. Background in Lending Business of WC/LAP/Mortgage Sales Knowledge is required. Prior experience of driving and managing Teams is necessary. Good Leadership, Self-motivation and communication skillsfor driving Teams Relationship Management Skill Good influencing skills Look for Female candidate only.

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

Area Business Manager – Small Business Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client’s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

Area Business Manager – Small Business Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client’s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills