Client Relation Manager

As a CRM Executive, your role will involve managing daily client interactions and ensuring a smooth office experience for all visitors. You will be the face of the brand, responsible for welcoming clients, handling walk-ins, managing inquiries, and maintaining long-term relationships that reflect the brand's values and service standards. Key Responsibilities: - Welcome and assist walk-in clients to ensure a positive and memorable in-store experience. - Build and maintain strong relationships with both new and existing clients. - Manage client follow-ups, after-sales service, and relationship-building initiatives effectively. - Maintain and update customer records in the system accurately. - Handle client feedback and resolve issues with a customer-first approach. - Support in organizing client meetings, events, and brand experiences. - Prepare reports on client interactions, preferences, and purchase trends. - Possess excellent verbal and written communication skills. - Display a polished, confident, and customer-oriented personality. - Demonstrate strong interpersonal skills and attention to detail. Qualifications Required: - Previous experience in customer service or client management roles would be advantageous. - Proficiency in maintaining customer records and handling client interactions effectively. - Strong communication skills, both verbal and written. - Ability to prioritize tasks and manage time efficiently. - Attention to detail and a customer-centric approach to problem-solving. No additional details about the company were provided in the job description.,