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Space 5
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Client Relation Manager

Client Relation Manager

Space 5

0 years

0 Lacs

delhi

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

crm service resolve support reports communication

Work Mode

On-site

Job Type

Part Time

Job Description

About the Role:

We are looking for an energetic and customer-oriented CRM Executive to manage daily client interactions and ensure a smooth office experience for all visitors. The ideal candidate will be the face of the brand — responsible for welcoming clients, handling walk-ins, managing inquiries, and maintaining long-term relationships that reflect the brand’s values and service standards.

Key Responsibilities:

Welcome and assist walk-in clients, ensuring a positive and memorable in-store experience.
Build and maintain strong relationships with new and existing clients.
Manage client follow-ups, after-sales service, and relationship-building initiatives.
Maintain and update customer records in the system.
Handle client feedback and resolve issues with a customer-first approach.
Support in organizing client meetings, events, and brand experiences.
Prepare reports on client interactions, preferences, and purchase trends.
Excellent verbal and written communication skills.
Polished, confident, and customer-oriented personality.
Strong interpersonal skills and attention to detail.

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Client Relation Manager