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Client Relation Assistant

Client Relation Assistant

Irish Expert

1 - 4 years

3 - 6 Lacs

Thrissur

Posted:2 months ago| Platform:

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Skills Required

Outbound Customer support Client relationship Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues

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Client Relation Assistant

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Client Relation Assistant

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Skills Required

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