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Client Partner - Retail

Client Partner - Retail

ThoughtWorks

4 - 9 years

14 - 19 Lacs

gurugram coimbatore bengaluru

Posted:2 months ago| Platform:

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Skills Required

sales marketing lead generation account planning agile digital marketing branding client servicing business development advertising corporate sales brand management client relationship management ar calling marketing communication media planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Thoughtworks is seeking to expand our Go-To-Market team in Germany in Europe to support some of our fastest growing accounts in this industry.

Our Client Partners or Account Managers are responsible for the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.

NOTE: Must currently reside in Cologne. No relocation.

Job responsibilities

You will understand the industry context and client problems to define mutual value.
You will develop and execute key account plans and overall go-to-market strategies.
You will acquire and nurture senior client relationships within strategic accounts & you will achieve established revenue and profitability targets & you will collaborate closely with the account leadership team, including the account tech director and account delivery director.
You will actively contribute to the creation and refinement of go-to-market plans for both your accounts and the RCTT industry vertical.
You will report account activity, opportunity status, and other relevant details to RCTT leadership (Industry Market Director).
You will establish, build, and maintain long-term, value-based relationships with a growing number of senior client stakeholders & you will manage a portfolio of one to three accounts concurrently, including 1-2 prospect accounts.
You will drive annual revenue between $20 million and $50 million from accounts, consistently meeting or exceeding profitability targets.
You will ensure the creation and execution of existing account strategies, developing "win-win" value propositions at both the company and individual levels.
You will contribute to the development of intellectual property and best practices in client and portfolio development to transform our client base into a significant strategic asset.
You will engage with client executives as true business partners, moving beyond a sole focus on software delivery to unlock the company's full potential & you will continuously work towards improving both sold and delivered margins.

Job qualifications

Technical Skills

You have a profound understanding of the retail (and ideally consumer goods) industry, including key trends, drivers, and relevant ecosystem partners.
You have a robust professional network within the industry.
You have experience working in many different executive revenue-generating roles requiring strong business acumen.
You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C-suite.
You have experience contributing to a clients business using a highly consultative and solution-oriented approach.
You have driven thought leadership and innovation for clients.
You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.

Professional Skills

A national/global sensibility and a sophisticated view of the business & fluent German speaker.
A strategic thinker who excels at execution in complex, multi-stakeholder environments, capable of translating concepts into practical action and crafting compelling value propositions for clients.
A goal-oriented self-starter with strong consultative instincts, who quickly establishes rapport and credibility.
You are comfortable engaging with and managing effective, long-lasting relationships with external stakeholders.
You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client.
You are able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
An inspiring leader who fosters team growth and embodies the principle of "team over self".
Possesses the ability to lead and motivate account and software development teams with creativity, imagination, energy, and enthusiasm.

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Client Partner - Retail