Client Onboard Intmd Analyst - C11

As a Client Onboarding Intmd Analyst at our company, you will be responsible for the following key activities: - Performing Regional/Global metrics and KPI capture to assist in driving organizational goals - Liaising with Infrastructure and Technology teams on core development requirements and road map to build out metrics and KPI capture beyond the regional hubs and into the countries - Assisting in the ongoing review and production of Digital Onboarding & Maintenance related MIS and working with various Analytics and Technology teams on Dashboard and reporting development - Understanding overall internal and external client data needs across multiple platforms & businesses to enable holistic, end-to-end views of our business and clients - Anticipating next steps on managed initiatives and identifying critical upstream and downstream dependencies that will impact them and vice-versa - Performing Deep Dive data mining and Gap Analysis to identify data anomalies and determine root cause - Demonstrating a high level of diligence, motivation, and organizational skills by focusing on timely and accurate delivery of all Analytics functions, as well as delivering superior internal service and resolution of issues - Maintaining a strong culture of risk and controls through various processes and checkpoints Qualifications required for this role include: - Good interpersonal communication skills with the ability to communicate effectively with internal business partners - Minimum 5 years of experience in Financial Services - Advanced proficiency in Microsoft Office, particularly Microsoft Excel and PowerPoint - Ability to read, write & interpret Excel Macros, VBA, and SQL is a plus - Demonstrated proficiency with Tableau application preferred - Experience with other Data Visualization tools is a plus - Experience in analyzing and collating data/MIS from multiple sources into comprehensive Scorecards and/or dashboards to drive effective business decisions - Ability to facilitate in-person and web-based video/audio conference training sessions, where needed - Detail-oriented with competent negotiation and influencing skills - Consistently demonstrates clear and concise written and verbal communication skills in English - Strong organizational and follow-up skills with the ability to multitask effectively in a high-volume environment - Ability to achieve business objectives without compromising on controls and risk parameters established Education: - Bachelors/University degree or equivalent experience preferred - Candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience You will play a crucial role in ensuring the quality and timeliness of service provided, which will impact the effectiveness of your own team and other closely related teams. Your attention to detail, analytical thinking, and communication skills will be essential in this role.,