Client Data Specialist III

Role Overview: As a Client Data Specialist within the Operations team, your primary responsibility will be reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your expertise in organizational skills will play a vital role in managing various tasks efficiently, while your proficiency in digital and tech literacy will enable you to utilize software applications and digital platforms to streamline processes and enhance the client experience. Key Responsibilities: - Manage a team on a daily basis, providing coaching and continuous performance feedback. - Monitor and evaluate individual team members" performance over time to assess learning and capabilities. - Address any service issues that may arise from internal or external customers effectively. - Work independently and take initiative without explicit instructions or close supervision. - Make well-grounded decisions based on data, insights, and experience. - Foster an effective and efficient team environment through regular communication, timely feedback, and appropriate supervisory practices. - Organize workflow and delegate tasks appropriately. - Provide support for all client onboarding aspects, including meeting AML and KYC requirements. Qualification Required: - Demonstrated ability in developing, managing, coaching, and motivating teams. - Flexibility and adaptability to handle interim projects and processes as per business needs. - Knowledge of banking products. - Proven experience in leading process and organizational changes. - Proficient problem-solving skills with the ability to identify, analyze, prioritize, and solve issues effectively. - Strong communication and presentation abilities. - Comfort with change and ambiguity. Additional Details: Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk would be advantageous. Competency in mainframe and PC-based systems, with a strong proficiency in MS Office. Previous experience as a people manager of a high-performing team is preferred.,