Client Coordinator After Sales

Manufacturing Industry

Profile - Client Coordinator After Sales

Qualification- Any Graduate

Experience - Min. 2+ yrs. in good speed in English typing, knowledge excel, knowledge about Bank Guarantee, knowledge about latter of credit, capable for making material dispatch documents and GST.

Location - Jaipur

Interview Process - Face to Face

JD

1. **After-Sales Support & Coordination**

* Handle customer queries and provide prompt resolutions post-sale.

* Coordinate with internal departments (sales, accounts, logistics, production) for smooth after-sales service.

* Maintain customer satisfaction through timely follow-ups and problem-solving.

2. **Documentation & Communication**

* Draft, edit, and send professional emails, letters, and reports with accuracy and speed.

* Prepare and manage **Material Dispatch Documents** (e.g., packing list, delivery challan, invoice).

* Maintain accurate records of sales transactions, dispatch details, and service reports.

3. **Bank Guarantee & Letter of Credit (LC) Handling**

* Coordinate with banks and customers for issuance, amendment, and release of **Bank Guarantees (BG)**.

* Process and verify **Letters of Credit** in compliance with terms and conditions.

* Ensure all documentation is as per legal and contractual requirements.

4. **Excel & Data Management**

* Maintain and update customer records, dispatch details, and service data in Excel.

* Prepare MIS reports, sales reports, and dispatch summaries.

* Use Excel functions for data analysis, tracking payments, and monitoring timelines.

5. **GST & Compliance**

* Prepare GST-compliant invoices for dispatched materials.

* Coordinate with the accounts department to ensure GST filings are accurate.

* Keep updated with GST rules and changes related to dispatches and sales.

6. **Dispatch & Logistics Coordination**

* Liaise with transporters and logistics partners for on-time material delivery.

* Track shipment status and update customers proactively.

* Ensure all dispatches meet packaging and quality standards.

7. **Typing & Office Support**

* Type letters, agreements, and other official documents quickly and accurately.

* Maintain digital and physical filing systems for easy retrieval of records.

Coordinate With

.

DCS Group

Web Site- https://indiadcs.in/latest-job

Email- hr@indiadcs.in

8209004104 (Call & whatsApp)

Calling Time - 11:00 AM to 6:00 PM

WhatsApp Timing - 9:00 AM to 8:00 PM

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person