City Manager - Sports Venue Operations

Job Title: City Manager – ArenaZ

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Department:

Reports To:

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About the Company:

We are a fast-growing company that acquires, develops, and operates multi-sport arenas across the country. Our mission is to provide world-class sports and recreation facilities that serve athletes, families, schools, and communities. We focus on innovation, community impact, and delivering exceptional guest experiences.

Job Summary:

The City Manager is responsible for overseeing the operations, financial performance, staff management, and community engagement of all sports arena facilities within a specific city. You will lead local teams, implement company strategies, and ensure that each venue operates efficiently and profitably while delivering exceptional service to athletes, partners, and guests.

Key Responsibilities:

Operations & Facility Management

• Oversee daily operations of multiple sports arenas within the assigned city.
• Ensure each facility is maintained to the highest standards of cleanliness, safety, and functionality.
• Implement and enforce company SOPs and operational policies.

Team Leadership & Staffing

• Hire, train, and manage local Managers, facility staff, and event coordinators.
• Foster a high-performance culture aligned with company values and goals.
• Conduct regular performance reviews and support professional development.

Business & Financial Management

• Develop and manage city-level budgets, revenue forecasts, and P&L performance.
• Identify and execute growth opportunities, including new services, partnerships, or events.
• Track key performance indicators (KPIs) and implement corrective actions as needed.

Community & Client Relations

• Build and maintain relationships with local sports leagues, schools, community organizations, and sponsors.
• Represent the company at city events and in media or public relations opportunities.
• Ensure client satisfaction by responding promptly to concerns and feedback.

Sales & Marketing Collaboration

• Support local marketing initiatives to drive traffic and bookings across facilities.
• Collaborate with the central sales team to secure new business and partnerships.

Strategic Planning

• Provide insights into city-specific trends, competitor activities, and market opportunities.
• Work with leadership on expansion or renovation projects within the city.

Qualifications:

• Bachelor’s degree in business, Sports Management, Hospitality, or related field (MBA is a plus).
• 3+ years of management experience, preferably in sports, entertainment, or hospitality sectors.
• Strong leadership and organizational skills with experience managing multiple teams or locations.
• Proven track record in budgeting, P&L oversight, and business development.
• Excellent communication, negotiation, and stakeholder management abilities.
• Passion for sports, community development, and delivering great customer experiences.

Compensation:

• Competitive salary based on experience
• Performance-based bonuses
• Benefits package including health insurance and travel allowance

Those who meet the requirements called out can send their resume with a covering letter calling out why they are the right candidate to job@sportzvillage.com.

Please mention the Job Title and Location applied for in the Subject

Last date to send application 30 June 2025