City Head

As a City Head at Porter in our Rest of India city operations vertical, you will play a crucial role in driving the growth of the entire city through various demand and supply levers to ensure a better experience for all stakeholders. Your responsibilities will include P&L management of the city to ensure improved profitability and growth. You will be tasked with identifying and fulfilling supply requirements, planning supply cluster activities, and optimizing supply growth and acquisition costs through new channels. Additionally, you will be responsible for identifying potential growth levers in all categories, planning awareness and adoption activities through multiple offline and online channels for demand growth, and driving branding and other BTL activities for offline brand presence. Your role will involve enhancing customer lifecycle management, executing demand cluster activities for customer acquisition, and increasing overall wallet share through cross-selling and strategic initiatives. You will also focus on improving customer and partner experiences and conducting competition analysis to derive insights for pricing, demand strength, and service quality parameters. To excel in this role, you should possess good analytical and problem-solving skills, effective communication and negotiation abilities, the capacity to build rapport, and strong time management and planning skills. People management skills will be essential as you manage, develop, and train the team for excellent performance and process adherence. You will act as a liaison between central and city team members to provide qualitative on-ground feedback for the overall growth of individual categories. If you are ready to make a significant impact, drive growth, and shape the future of last-mile logistics at Porter, join us in our exciting journey. Apply now to be part of our ambitious vision to disrupt the industry and pioneer the future of transportation.,