Role Overview:
We are seeking an experienced
Citrix Cloud Administrator
to manage and optimize our Citrix Cloud environment. This role involves hands-on administration of Citrix Virtual Apps and Desktops, ensuring high availability, security, and performance for end-users across the organization. Key Responsibilities
- Administer and maintain
Citrix Cloud environments
, including Virtual Apps and Desktops. - Configure, deploy, and troubleshoot Citrix components such as
Citrix ADC (NetScaler)
, StoreFront, and Workspace. - Perform
system monitoring, performance tuning, and capacity planning
. - Manage
user access, security policies
, and compliance within Citrix Cloud. - Implement
patches, upgrades, and migrations
for Citrix infrastructure. - Automate routine tasks using
PowerShell scripting
. - Collaborate with IT teams for integration with
Active Directory, Windows Server
, and other enterprise systems. - Provide
Tier II/III support
for Citrix-related incidents and service requests. - Maintain documentation and ensure adherence to
ITIL processes
for incident and change management.
Required Qualifications
-
3+ years
of hands-on experience in Citrix administration, including Citrix Cloud
. - Strong knowledge of
Citrix Virtual Apps and Desktops
, XenApp/XenDesktop
, and NetScaler
. - Familiarity with
virtualization technologies
(VMware, Hyper-V). - Experience with
Windows Server
, Active Directory, and networking fundamentals (TCP/IP, firewalls). -
Citrix certifications
(CCA-V, CCP-V) preferred. - Excellent troubleshooting and problem-solving skills.
Preferred Skills
- Experience with
Citrix Farm migrations
and performance optimization. - Knowledge of
automation tools
and scripting (PowerShell). - Strong communication and documentation skills.