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1 - 3 years

3 - 5 Lacs

Navi Mumbai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? ?Telecom background with good knowledge of revenue assurance?Analyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunities?Expert knowledge of MS Office products (Excel, Access, PowerPoint)?Good Analytical Skills / Effective communication and presentations skills?Strong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for? ?Candidate should have strong interpersonal skills and stakeholder management?Ability to take initiative, work independently and self-motivated person?Previous experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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2 - 4 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

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3 - 8 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Data Center Networking Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities: Provide L2/L3 support day to day operational incidents. Excellent knowledge and troubleshooting skills on Cisco Data Center Switches and Routers. Excellent knowledge in network monitoring tool, configuration on Monitoring tools parameters, events management, and threshold mappings.-Good knowledge in Data Center technologies, Wireless, F5/Kemp Load balancer. Provide Level- 2/ 3 support and troubleshooting to resolve issues within SLA. Monitor system resource utilization, trending, and capacity planning Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Good knowledge VPN technology (IPSEC, Site to site VPN and SSL VPN) Maintain design of LAN/WAN including protocols and routing. Troubleshooting critical incidents and problem tickets to Identify potential failures and recommend solutions. Update knowledge base with known errors/resolutions and update Runbook / Diagram. Timely Escalation of open Incidents internally & to respective service providers. Incident communication and notification for high priority incidents (P1 P2) Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company's bottom line. Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. Professional & Technical Skills: At least 2 - 8 years' experience in Wireless/Routing &Switching 2–3-year experience in Kemp or F5 Load balancer In-depth working experience in managing Cisco Routers & Switches Good to have working experience in managing Reverbed Steel head WAN optimizer Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption. Knowledge of routing protocol like BGP, OSPF and EIGRP. Experience with Wireshark packet analyzers Good Communication skills. Ability to work independently and as a member of a team Service Operations Delivery experience Flexible to work in 24x7 environment should have knowledge of SLAs OLAs and KPIs Team player who also works well independently self-motivated Additional Information: The candidate should have a minimum of 3 years of experience in Data Center Networking Technologies Operations. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 5 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Any degree Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRPProfessional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workloadEducational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications Any degree

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : Linux Operations, DevOps Minimum 5 year(s) of experience is required Educational Qualification : A minimum of Bachelors Degree BE BTech or higher with work experience based on level of position with 15 years full time education Summary : As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve creating and implementing software solutions, collaborating with cross-functional teams, and ensuring the smooth functioning of applications. Roles & Responsibilities: - Design, build, and configure applications to meet business process and application requirements using shell scripting and Python. - Deploying, Configuring & Maintaining Ansible for network Infrastructure automation. - Collaborate with cross-functional teams to gather and analyze user requirements. - Perform code reviews and ensure code quality and best practices. - Stay updated with the latest industry trends and technologies. - Ensure the smooth functioning of applications and address any performance issues. - Contribute to the continuous improvement of development processes and methodologies. - Optional knowledge of Juniper, Aruba Wireless Controllers, Cisco Routers & Switches. Professional & Technical Skills: - Must To Have Skills:Proficiency in Python (Programming Language). - Good To Have Skills:Experience with Linux Operations, DevOps. - Strong understanding of software development principles and methodologies. - Experience in designing and developing applications using Python. - Knowledge of database systems and SQL. - Familiarity with web development frameworks such as Django or Flask. - Understanding of version control systems like Git. - Ability to troubleshoot and debug complex software applications. - Good Communication Skills, Quick Learner & Flexible. Additional Information: - The candidate should have a minimum of 5 years of experience in Python (Programming Language). - This position is based in Gurugram. - A minimum of Bachelor's Degree (BE/BTech) or higher with work experience based on the level of the position with 15 years of full-time education is required. - Additional Information:Experience in networking domain will be an added advantage. Qualifications A minimum of Bachelors Degree BE BTech or higher with work experience based on level of position with 15 years full time education

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- 1 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

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2 - 7 years

5 - 9 Lacs

Jamnagar

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Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided Network engineer- Job Description Proven experience with network capacity planning, network security principles,and general network management best practices. Experience of handling customers from the initial point to escalating to the next level based on complexity of the issue. Ready to work in the morning or evening shift. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Experience in working in an NOC environment. Act as a point of contact for NOC team during the shift hrs. and escalate to concerned stakeholders as defined. Good hands experience on Cisco IOS/IOS-XR and Juniper junos Responsible for providing L2 network and security operations support. Assist in Design, implement, troubleshoot, and manage routing and switching and firewall infrastructure of customers' terrestrial networks. Expert knowledge of core routing and switching design principles, best practices,and related technologies. Design and deploy company LANs, WANs, and wireless networks, including Routers, switches and Firewalls. Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Monitor network performance and troubleshoot problem areas as needed.

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2 - 7 years

3 - 7 Lacs

Chennai

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Job Profile : Network Engineer(TAC) Experience : 2 - 7years Location : Chennai ( Ambit IT Park) Shift : Rotational Night Shift Work Model : Work from office Key Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs Diploma Looking for Immediate Joiners only If interested drop your resumes @ asifmeeran.syedizzadeen@movate.com Job Description: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Thorough understanding of Broadcast domain and Collision Domain Thorough understanding of Unicast, Multicast and Broadcast traffic Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)

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2 - 4 years

1 - 5 Lacs

Mumbai

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications Any degree 15 years of Full time education

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2 - 6 years

4 - 8 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education

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3 - 8 years

5 - 10 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications 15 years full time education

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2 - 7 years

4 - 9 Lacs

Chennai

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findingsTechnical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and TroubleshootingProfessional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as TeamEducational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education

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7 - 12 years

9 - 14 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Excellent knowledge and troubleshooting skills on Cisco Routers, Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Meraki appliance,SD-WAN,Arista,Cisco ACI and Nexus. Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing. Roles & Responsibilities:Should have good experience in Networking projects includes network analysis, design, implementation and troubleshooting.Must be able to work independently or as a contributing member to the team.Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing.Must have experience in configuring and troubleshooting various Switching protocols which includes VTP, STP, RSTP, PVST, MSTP.Must be capable of design; build and deploy Spine and leaf topology, Cisco ACI and VMWare NSX.Build, Configure, and / or upgrade new and existing system components in accordance with customer approved functional design requirementsResponsible for overall project management, technical evaluation, problem solving and turn-up of the service. Professional & Technical Skills:Good Knowledge in BIG-IP F5 Products. -Candidate must be an expert in F5 Load Balancing platforms and will possess a working knowledge of Subnetting, SuperNet concepts, basic of Router & Switches, and cloud security. Must configure and maintain F5 Load Balancers and have good knowledge of WAN/LAN network management and monitoring. Look into the daily administration of the network load balancer environment and implementation. Should collaborate with network and engineering teams regarding load balancing infrastructure for cloud and data center environments. Load Balancer Cloud knowledge of AWS template Script, Azure Templates scripting, and Python Scripting. F5s iRule scripting language and have spent time automating tasks. -Should have good demonstrative skills of handling client communications. Responsible for having discussions with customer to understand scope of work.-Must have experience in creation of technical BOM and Prepare High level and --Low-level Diagrams as per customer standards and agreement.-Familiar with SD-WAN; SDN and SD-Access Technologies. Additional Information:Good to have packet capture analysis skillsCCNP / CCIE certificationsKnowledge about ITIL processes is mustGood communication and collaboration skillsAt least 9+ years of core network experience. Qualifications 15 years full time education

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1 - 3 years

3 - 4 Lacs

Pune

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locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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1 - 3 years

3 - 4 Lacs

Pune

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locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25014128 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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years

1 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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Hiring for our clients Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Ticketing Tools,DNS,DHCP,AD Any Graduate Only Freshers Sal : 20k - 35k Intersted Call HR DEEPIKA 9008727428 Required Candidate profile Immediate Joiner FRESHERS ARE WELCOME Training will be provided Good Communication Quick Learner Team Worker Only Male Candidate Career Gap& Arrears also acceptable

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2 - 6 years

6 - 7 Lacs

Hyderabad, Pune, Bengaluru

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Greetings we are looking for networking Engineers in Bengaluru, Pune, Hyderabad, and Chennai Please Note *This is a WFO Profile. *All the interviews are only in Walkin Mode in respective cities *Need minimum 2 year full time experience post Graduation *Trainee and internship experience not considered Job Description: Good Exposure on firewall administrative support including Troubleshooting, configuration changes, Upgrades, compliance, Monitoring, and backup. Good understanding on security technologies including Site to site VPN, SSL VPN, NAT, ACL, IPS and NGFW features would be preferable. Exposure on Security Tools like Algosec, FMC, JSP and CSM would be Good. Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.

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2 - 5 years

3 - 7 Lacs

Hyderabad

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**Job Description** **Role:** Network Engineer **Experience:** 2-4 years **Location:** Hyderabad (Hybrid) **Shift:** Night **Availability:** Immediate candidates only **Budget:** 5-7 LPA Max. --- **Mandatory Skills:** Candidates must have strong experience in the following areas: 1. **Routing and Switching (mandatory):** - Good understanding of OSI layers, switching, and routing concepts. - Experience in configuring and managing dynamic protocols (BGP). - Experience in configuring switching technologies (VLAN, Spanning Tree, etc.). - Familiarity with wireless networks. - Understanding of Quality of Service (QoS) for marking and queuing. - Familiarity with IP VPN technologies, such as GRE and IPSEC, is a plus. - Experience with monitoring technologies and providing solutions to issues. - Experience with incident management, change management, and problem management. 2. **Additional Knowledge (a plus):** - Familiarity with firewalls (Juniper SRX, Cisco ASA, Palo Alto), including VPN and DNS. - Knowledge of Cisco Nexus technology, including NXOS. - Familiarity with Wireshark for troubleshooting. - Experience with monitoring technologies and resolving issues. - Scripting knowledge, preferably in Python. --- **Key Responsibilities:** - Provide Level-2 support and troubleshooting to resolve network issues. - Handle escalated issues (incidents, changes, problems). - Record all actions using the incident management tool and methodology. - Identify potential or candidate problems in the network and provide solutions. - Engage in proactive problem management based on trend analysis of incidents. - Design and execute IT changes. - Configure and install various network devices and services (e.g., firewalls, DNS, routers, switches). - Roll out version and configuration upgrades. - Perform other operational duties as assigned. - Build a documentary repository for troubleshooting and knowledge articles, ensuring knowledge sharing across the team. --- **Expectations:** - A professional who strongly believes in people and organizational values, such as respect for individuals, teamwork, readiness to serve, a cost-benefit mindset (as if spending your own money), efficiency with simplicity, and open communication while respecting privacy and confidentiality. - Ability to work in a complex environment with numerous challenges and flexibility to adapt to changing situations. - Strong communication skills (verbal, non-verbal, written) in English, including the ability to anticipate impacts. - A self-driven individual who can think ahead, takes a proactive approach, is a quick learner, and possesses a strong sense of ownership. - Demonstrate a high degree of personal leadership and set new standards. - Be sociable and able to build professional relationships with people at all levels. - Customer-friendly yet assertive, particularly with critical non-standard requests. - Proficient in creating and maintaining documentation in Microsoft Word, Excel, and PowerPoint. Contact : hr@allatonceorg.co.in, +919030892887 ( 5PM to 9PM IST)

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10 - 13 years

30 - 40 Lacs

Pune

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Experience as an L3 Wireless Network Engineer within a large scale (preferably multinational) technology services environment.Should have strong experience in Cisco WLC, Cisco AP , Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series).Experience in IP routing protocols (EIGRP, BGP and OSPF) configuration and troubleshooting an Enterprise network.QOS, VRF, VRF lite.Switching skills STP, RSTP, PVST, port channelings.Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network.Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL: Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Routing & Switching (CISCO & Juniper) & SDLAN Engineer must be willing to work in US shifts (including nights, weekends, on call) Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience: 10-13 years of Network support experience in a mid to large sized organization.Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, CCNP-Wireless, ITIL Certification Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

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2 - 6 years

8 - 12 Lacs

Pune

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About The Role : Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.PreferredITIL certification Bachelor's degree or equivalent experience PreferredCisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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2 - 5 years

3 - 8 Lacs

Lucknow

Work from Office

Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

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3 - 6 years

6 - 11 Lacs

Noida

Work from Office

Req ID: 320253 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cisco Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the company's success. Researches emerging network technologies and makes recommendations based on future business needs. Responsible for complex testing and analysis of all elements of the network facilities. Provides guidance and direction to less-experienced network engineers. Assists with performance evaluations of less experienced network engineers. Regularly assists in orienting, training, assigning and checking the work of less experienced engineers. Applies advanced understanding of NTT DATA’s business needs in the development of network resources. Analyzes and provides innovative solutions to network engineering and design projects. SKILLS: Understands, applies and may adapt fundamental concepts, practices and procedures related to network administration. Advanced knowledge of network performance, hardware, software, and related troubleshooting procedures. Understands more advanced concepts of network administration. Possesses a strong working knowledge of NTT DATA's business needs. Ability to recommend network upgrades and improvements to achieve NTT DATA's goals and objectives. General understanding of security issues and implications to network solutions. Cisco Routing and Switching. Cisco Wireless Administration and Troubleshooting. Cisco Meraki. Cisco Viptela. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network Administrator, Testing, Telecom, Telecommunications, Technology

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5 - 10 years

8 - 12 Lacs

Noida

Hybrid

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do • Actively Supervising of ITSM Ticket queues to maintain MTTR. • Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. • Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). • First point of contact for support of any alarm/event/KPI related issues. • Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). • Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). • Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. • Node health checks and backups & trouble-shoot the deviation identified. • Sharing details for MIR & CSR to respective teams. • End to End Network Understanding. • 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring • Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. • Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. • IP Security protocols- IPSEC, GRE, VPN, CGNat. • CISCO ACI, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. • Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). • Product/Vendor knowledge on CISCO & Juniper. • Good Communication & trouble-shooting skills. • 5-10 years of relevant in IP Domain

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12 - 19 years

13 - 23 Lacs

Pune, Chennai, Bengaluru

Hybrid

Dear Candidature, Greetings from ATOS!!! We have an Openings for Senior Network Security Engineer. Exp : 12+Years Location: Chennai, Mumbai, Pune and Bangalore. Notice : Immediate to 30 Days. Job Description : Skill sets : Routing, Switching, Wireless, Firewall and Load balancers Technologies : Cisco, Checkpoint, SRX, Cisco ASA, Fortigate Firewall, F5, Aruba Wireless. Maintain the network infrastructure • Acknowledge, troubleshoot and resolve tickets that are assigned to the team in a correct way • Escalate incidents internally or to 3rd party partners when required • Participate, on a punctual basis on specific projects related to his/her specialty • The Network Engineer must have good interpersonal skills and must be a team player. In close relations with: • Atos Infrastructure Operations Team • Incident Manager • Problem Manager • Service Delivery Manager • CMDB Manager • Change Manager • End User Duties: • Maintain the network infrastructure: Incident resolution, problem resolution • Troubleshooting, co-ordination with third party suppliers as well as with the central IT department of the customer • Advises the project team and ECTL in areas such as capacity management • Contingency planning, environment planning, configuration management and other relevant tasks related to the role • Design and implement network solutions • Maintains the relevant documents/manuals describing the network infrastructure • Provides input for incidents/problems/defects post closure analysis to the incident/problem manager and/or the technical team leader • Provides input or organize regular knowledge transfer sessions Working Conditions • Work shifts of 8 hours covering the time range between 7-19 from Monday to Friday with some flexibility required when overtime is exceptionally needed/ standby duty Employment and technical requirements • (At least 5 years of professional experience in the specific domains as described below) • Switching and routing engineer (Cisco Nexus 9k, catalyst, VRFs and OSPF Routing) • Wireless LAN controller (cisco) • 802.1x / Cisco ISE • Firewall engineer (checkpoint) • Pulse secure SSL VPN (plus) • Load-balancer F5 (plus) • IPAM, DNS, Proxy and ServiceNow knowledge (plus) • Cisco Meraki experience and skills • Aruba • Access Points provisioning APM/AFM/ASM setup and implementation and for current and new environments - Troubleshooting issues related modules: APM, AFM, ASM - Developing new authentication solutions based on APM module - Building new environments on external hypervisors (VMWare etc.) - Building new environments on F5 hosts/VCMP guests - Building new-environments on F5 hardware appliacnes - Developing configuration standards - related to naming convention, security settings etc. - Developing scripts for collecting data/reports from device - Hardware refresh projects – from planning phase, through new device setup to migration and CMO status Firewall Activities. Advanced trobuleshooting including debugging, core dumps Device node rebuild in case of failure or RMA Adding or removing virtual firewalls (Check Point VS, SRX LSYS, Fortigate VDOM, Cisco Context) Creating whole new physical firewall setups - both single and cluster Device hardware refresh Check Point exclusively - create, manage and troubleshoot Maestro setups, including single and dual site Check Point exclusively - administer, trobuleshoot and upgrade MDS and SMS management platforms Check Point exclusively - managing through API Kindly share me the updated resume to shaik.noorani@atos.net with below details : Exp : Rel.Exp : Current CTC : Expected CTC : Notice Period :

Posted 3 months ago

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2 - 4 years

2 - 3 Lacs

Hyderabad

Work from Office

Configuration of F5 LTM/ASM/APMContribute to enterprise network strategy/solutions development and technology refresh efforts. Migration of Cisco Catalyst and Nexus switches to replace EOS/EOL devices. Upgradations of IOS for Cisco Catalyst and Nexus

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