Cisco Networking Adoption Specialist

Staffice Global

3 - 5 years

4 - 8 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

cisco catalyst cisco meraki dashboard cisco sd-wan cisco meraki configuration management ccnp certified automation telemetry ccna

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities

On-board & Guide: Lead clients through onboarding and adoption of Cisco Catalyst Center, Meraki Dashboard, and SD-WAN solutions.
Tailored Success Plans: Create and drive technical adoption plans that align with enterprise network goals and Cisco best practices.
Run Adoption Workshops: Conduct customer-facing, highly technical sessions and documentation walkthroughs.
Collaboration with Success Teams: Partner with Sales and Customer Success to identify growth opportunities and ensure value realization.
Voice of the Customer: Gather and escalate product feedback to ensure product evolution meets real-world demands.
Feature Utilization Tracking: Monitor customer usage trends and proactively assist with feature discovery and use-case expansion.

Required Skills & Experience

3+ years of direct customer-facing technical experience focused on Cisco Networking.
Practical, production-level experience with Cisco Catalyst Center, Meraki Dashboard, and Cisco SD-WAN.
Familiarity with network policy automation, telemetry, configuration management, and cloud-managed networking.
Proven history delivering customer workshops, webinars, and onboarding sessions.
Strong interpersonal and English communication skills tailored to US enterprise audiences.
Cisco certifications: CCNA minimum, CCNP or above preferred.

Bachelors degree in computer science, IT, or a related field preferred.

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