Cisco Networking Adoption Specialist

Cisco Networking Adoption Specialist

Key Responsibilities

• Onboard & Guide:

  Lead clients through the onboarding and adoption of

  Cisco Catalyst Center, Meraki Dashboard, and SD-WAN solutions

  .

• Tailored Success Plans:

  Create and drive

  technical adoption plans

  that align with enterprise network goals and Cisco best practices.

• Run Adoption Workshops:

  Conduct highly technical, customer-facing sessions and documentation walkthroughs.

• Collaboration with Success Teams:

  Partner with Sales and Customer Success to identify growth opportunities and ensure customers realize value from their investment.

• Voice of the Customer:

  Gather and escalate product feedback to internal teams to ensure product evolution meets real-world demands.

• Feature Utilization Tracking:

  Monitor customer usage trends and proactively assist with feature discovery and use-case expansion.

Skills & Experience

Required Skills:

• Direct customer-facing technical experience focused on

  Cisco Networking

  .
• Practical, production-level experience with

  Cisco Catalyst Center, Meraki Dashboard, and Cisco SD-WAN

  .
• Familiarity with network policy automation, telemetry, configuration management, and cloud-managed networking.
• Proven history of delivering customer workshops, webinars, and onboarding sessions.
• Strong interpersonal and

  English communication skills

  , specifically for US enterprise audiences.

Preferred Skills:

• Cisco certifications

  (CCNA minimum, CCNP or above preferred).
• Bachelor's degree in computer science, IT, or a related field.