Chief Technology Officer

**Job Description:** As the Chief Technology Officer (CTO) at Vivekananda Global University (VGU) in Jaipur, you will play a crucial role in leading the University's technological initiatives and digital transformation. Your responsibilities will be diverse and challenging, requiring a strategic vision and hands-on expertise to ensure VGU's technological excellence. **Key Responsibilities:** - **ERP Management:** - Administer and optimize the University's ERP system for various functions like admissions, fees, examinations, faculty attendance, and administrative workflows. - Coordinate with TCS support teams and internal stakeholders for ERP maintenance, upgrades, issue resolutions, and custom developments. - Ensure user training, documentation, system audits, and process improvements for enhanced ERP utilization. - **IT Infrastructure and Networking Management:** - Supervise end-to-end IT infrastructure including servers, broadband networks, Wi-Fi access points, firewall systems, backup systems, and related hardware/software assets. - Ensure 24/7 uptime, reliability, scalability, and high-performance networking across all campuses and facilities. - Plan and execute hardware/software procurement and upgrades aligned with the University's growth needs. - **IT Safety, Security, and Compliance:** - Establish and enforce IT security protocols to safeguard University systems, data, and user privacy. - Conduct periodic IT risk assessments, cybersecurity audits, and data protection drills. - Implement security layers for email servers, ERP access, Wi-Fi networks, and cloud platforms. - **IT Policy Development and Governance:** - Formulate, update, and implement comprehensive IT policies covering ERP usage, data governance, information security, acceptable use, disaster recovery, and system access controls. - Ensure alignment of IT operations with UGC, AICTE, NAAC, and other statutory compliance requirements. - Conduct training sessions and awareness campaigns for faculty, staff, and students on IT best practices and cybersecurity hygiene. - **Website and Digital Initiatives:** - Oversee the University's website management, ensuring content integrity, uptime, security, and user experience optimization. - Support marketing teams in web-based campaigns and digital outreach initiatives. - Lead the adoption of digital platforms for administrative, academic, and research functions. - **Leadership and Team Management:** - Build, mentor, and manage a high-performing IT and ERP support team. - Foster a collaborative culture of innovation, accountability, and excellence across technology functions. **Qualifications & Requirements:** - **Educational Qualification:** - Bachelors degree in Computer Science, Information Technology, Electronics, or related disciplines (mandatory). - Master's degree (M.Tech, MBA-IT, or related fields) preferred. - **Professional Experience:** - 10-15 years of progressive IT leadership experience, ideally in higher education institutions, consulting firms, large enterprises, or technology service providers. - Strong hands-on experience with ERP management, network administration, cybersecurity management, and IT operations leadership. - **Technical Expertise:** - ERP Systems Management - Networking (LAN/WAN/Firewall/Cloud Networking) - Cybersecurity - IT Policy drafting and implementation - Web technologies and CMS platforms - Server Administration - **Core Skills:** - Strategic thinking - Project management - Vendor management - Budgeting - Problem-solving - Communication In this role, you will have the opportunity to lead end-to-end technology management at a prestigious NAAC A+ University, shape the University's digital future, and work with cross-functional teams, offering a competitive salary with performance-based growth opportunities.,