Chief Manager - Learning and Development

Organization Context

Position Title:

Lead Functional Skills Development

Reports To:

Head Talent, Learning and Culture

Location:

Gurgaon

1. Job Purpose

• The incumbent would be responsible for shaping and executing Air India s functional skills development strategy. This role shall ensure that employees at all levels are equipped to drive a high-performance, people-centric culture.


• The incumbent shall also enable Air India employees on organisation wide skill identified for development and to make them more productive & effective in their roles


• The role entails diagnosing learning needs, designing and executing impactful learning / capability development interventions to scale, collaborate with key internal & external stakeholders through Learning Advisory Boards (LABs) to build immediate & long-term capability across the organization

1. Key Accountabilities

• Lead design & implementation of overall Functional Skills Development strategy & initiatives / programs for the functions assigned, aligned with business priorities and leveraging relevant learning methodologies for leaders and people managers across levels


• Design & implement capability / skills assessment programs.


• Develop functional skills based on Functional Skills Charter developed by the function s LABs and signed off by CXO / functional head, to enable Air India employees to be more effective & productive individuals, thus succeeding in their roles and getting ready for future roles


• Leverage interventions like learning journeys, immersions, coaching / mentoring programs, projects, feedback etc. to build capabilities in a sustainable way


• Assist in developing a ongoing skilling culture in the organisation


• Plan and manage budgets optimally


• Calendarize interventions and communicate the same to all stakeholders


• Define, track and assess measures of success / impact of different learning interventions


• Engage senior business and HR leaders
  to identify capability gaps and co-create impactful learning solutions.


• Partner with HRBP colleagues and LAB nominees from the functions, across the life cycle of interventions. Collaboration is key in this role


• Build a strong learning partner ecosystem and partner with them to build required organisation capabilities


• Leverage digital learning tools & new-age methodologies (blended learning, simulations, social learning, etc.) to enhance functional skills.


• Assess, develop and implement learning & development processes, tools, resources, solutions, and organization development interventions to achieve the overarching goals of the organization.


• Lead the team and provide direction on execution / implementation of tasks by prioritizing functional and organizational goals accordingly.


• Support, nurture, and develop the team members skills in all relevant aspects.

1. Skills Required for the role

Learning intervention design / ID

Expertise in leadership development models, methods etc

Leadership & people management skills

Project Management Skills

Digital acumen

Facilitation skills

Content Creation skills

Business acumen

Partner Management skills

Collaboration skills

Strategic mindset

Internal client relationship management skills

1. Key Interfaces

Internal Interfaces

Leadership Teams

• Work with Senior business and HR leadership to partner for their & their teams development

HR CoEs

• Partner with other HR CoEs like talent management, performance & rewards etc. to create linkage of the leadership & professional skills development programs

External Interfaces

Learning partners

• Evaluate and onboard learning partners


• Assess their performance and outcomes of their interventions

Industry associations

• To stay abreast with what s current in industry & domain

1. Educational and Experience Requirements

Minimum Education requirements

• Masters/MBA/PGDM/PGP/PG degree/diploma in Personnel/Human Resource Management from a premier institution


• Relevant professional certifications shall be an added advantage

Experience

• 12-15 yrs experience with significant focus in functional skills development, learning journeys & capability building


• Rich experience in leveraging different learning & development methods, skilling interventions, skills mapping, functional / occupational / technical skills building & digital learning tools