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1.0 - 2.0 years

2 Lacs

Bharatpur

On-site

✅ Location: Bharatpur (On-Site) ✅ Job Type: Full-Time ✅ Experience: 1–2 Years ✅ Salary: ₹25,000 – ₹35,000/month (based on skills & experience) ✅Job Description: We are looking for a passionate and skilled Python Developer with experience in Machine Learning (ML) and Large Language Models (LLMs) to join our on-site team in Bharatpur . You'll be responsible for developing intelligent tools and solutions using open-source ML/NLP frameworks. ✅Key Responsibilities: Build and deploy ML/LLM-based solutions using Python Work on NLP tasks such as text classification, summarization, and chatbot development Integrate and fine-tune pre-trained LLMs (Hugging Face, OpenAI, etc.) Use libraries like Transformers, LangChain, scikit-learn, or TensorFlow Handle data collection, cleaning, vectorization, and embeddings Create APIs using Flask or FastAPI for ML model deployment Collaborate with the product and engineering teams for real-world use cases ✅ Required Skills: 1–2 years of hands-on experience in Python and ML/NLP Knowledge of LLM frameworks like Hugging Face, LangChain, or OpenAI Experience with vector databases like FAISS or Pinecone (preferred) Familiarity with Transformers, embeddings, tokenization Understanding of REST APIs and integration Good problem-solving and debugging skills ✅Good to Have: Experience with chatbot frameworks or RAG pipelines Exposure to tools like Gradio, Streamlit for UI prototyping Version control using Git Docker/basic deployment skills ✅What We Offer: Competitive salary with performance-based growth Opportunity to work on innovative AI projects locally Learning-focused culture and skill development Supportive and collaborative work environment 5-day work week (Mon–Fri) If you're excited about AI, Python, and real-world ML applications — apply now and join our team in Bharatpur! Job Types: Full-time, Permanent Pay: From ₹20,347.73 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid sick time Provident Fund Location: Bharatpur, Rajasthan (Required) Work Location: In person

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2.0 - 3.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Junior QA Engineer with Genesys and Cyara experience. Within our client's organization, there exist several Testing/QA Teams responsible for diverse applications such as IVR, Routing, WWE, and Reporting. Presently, our client is engaged in the process of transitioning the IVR/Routing application from Legacy Systems (CISCO/AVAYA) to the Genesys Platform on a line of business (LOB) basis. Throughout 2024, we achieved successful migration of numerous LOBs from Legacy Systems to the Genesys environment. Currently, our focus lies on the CommState Migration Project. As part of this migration initiative, the Quality Assurance (QA) team is tasked with conducting comprehensive validations of End-to-End Call Flows. Additionally, we perform meticulous assessments of all Pre-Queue Treatment checks, encompassing various exception scenarios. Responsibilities: Provide development, maintenance, and execution of manual/automation/performance scripts for Contact Center applications. Analyze the functional and non-functional requirements of the contact center application solutions in Agile methodology. Effectively plan, define test strategy/test cases, provide QA estimates, provide test management, and test reporting. Perform manual/automated testing and log detailed defects in Rally. Be accountable for all project or release test efforts for programs that span multiple domains and apps including System Integration or End-to-End Testing efforts. Qualifications 2-3 years of practical experience in Quality Engineering (QE) within the CCS Domain, encompassing areas like Genesys call routing and the development of custom CTI softphone applications. Proficiency in digital communication platforms including Chat, Chatbot, Email, and SMS. Familiarity with tools for log verification, such as Splunk, as well as a working knowledge of other Genesys tools like GA/GAX and Pulse. Proven track record of utilizing Rally or Agile Central for facilitating Agile project deliveries. Expertise in automation tools and technologies such as Cyara, Jenkins, Rest API, GitHub, and Postman. Adeptness in performance testing using tools like JMeter, Jenkins, GitHub, Dynatrace, Splunk, and Grafana. Nice to have: Experience with Amazon Connect. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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0.0 - 2.0 years

0 Lacs

Bharatpur, Rajasthan

On-site

✅ Location: Bharatpur (On-Site) ✅ Job Type: Full-Time ✅ Experience: 1–2 Years ✅ Salary: ₹25,000 – ₹35,000/month (based on skills & experience) ✅Job Description: We are looking for a passionate and skilled Python Developer with experience in Machine Learning (ML) and Large Language Models (LLMs) to join our on-site team in Bharatpur . You'll be responsible for developing intelligent tools and solutions using open-source ML/NLP frameworks. ✅Key Responsibilities: Build and deploy ML/LLM-based solutions using Python Work on NLP tasks such as text classification, summarization, and chatbot development Integrate and fine-tune pre-trained LLMs (Hugging Face, OpenAI, etc.) Use libraries like Transformers, LangChain, scikit-learn, or TensorFlow Handle data collection, cleaning, vectorization, and embeddings Create APIs using Flask or FastAPI for ML model deployment Collaborate with the product and engineering teams for real-world use cases ✅ Required Skills: 1–2 years of hands-on experience in Python and ML/NLP Knowledge of LLM frameworks like Hugging Face, LangChain, or OpenAI Experience with vector databases like FAISS or Pinecone (preferred) Familiarity with Transformers, embeddings, tokenization Understanding of REST APIs and integration Good problem-solving and debugging skills ✅Good to Have: Experience with chatbot frameworks or RAG pipelines Exposure to tools like Gradio, Streamlit for UI prototyping Version control using Git Docker/basic deployment skills ✅What We Offer: Competitive salary with performance-based growth Opportunity to work on innovative AI projects locally Learning-focused culture and skill development Supportive and collaborative work environment 5-day work week (Mon–Fri) If you're excited about AI, Python, and real-world ML applications — apply now and join our team in Bharatpur! Job Types: Full-time, Permanent Pay: From ₹20,347.73 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid sick time Provident Fund Location: Bharatpur, Rajasthan (Required) Work Location: In person

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0 years

3 - 5 Lacs

Hyderābād

On-site

Job Requirements Phenom Intro: Phenom is an AI-powered Talent Experience Platform dedicated to helping a billion people find the right work. As a product-based HR tech company, Phenom provides AI-driven solutions to attract, engage, and retain talent. Their platform enhances hiring efficiency through automation, machine learning, and data-driven personalization, benefiting candidates, recruiters, employees, and managers. Headquartered in Pennsylvania and founded in 2010, Phenom has grown into a global organization with over 1,500 employees and offices in six countries. Serving industries like healthcare, retail, and technology, Phenom offers AI-driven career sites, recruitment marketing, chatbot-assisted interactions, and workforce development solutions. As an HR tech unicorn, Phenom is committed to innovation, creating seamless talent management experiences for enterprises worldwide. Description: Phenom in its quest to provide great customer experience are looking to build a diverse, creative and highly collaborative team across the world for our global customers. We are passionate of the products we build and guide our customers to success. Our team is constantly evolving, highly adaptable and challenging ourselves to innovate and excel. We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. What You'll Do: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Understanding our platform, technologies (including frontend and backend architecture) and troubleshooting for customer adoption challenges. Own and resolve all issues with a high standard of professionalism. Effectively communicate with customers via email and conference calls to find solutions for technically and functionally complex problems. Solve problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; this may include support and knowledge of other products. A natural problem solver that applies in-depth troubleshooting and debugging skills. Reproduce issue, triaging and debugging code and engaging effectively with step by step instructions to reproduce the issue and findings to avoid future similar problems. Manage customers' expectations and experience in a way that results in high customer satisfaction. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively. Suggest and implement improvements to internal processes and tools. Collaborate with Technical Support, Site Reliability, Instance Automation, Product Management, Development to resolve issues by applying excellent technical, and interpersonal skills to build solid cross-functional relationships. Utilize knowledge base articles as a resource to solve customer issues. If none exists, extensively research and document them as Knowledge Base articles as appropriate. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Escalation Engineers resolve technically complex mission critical hot customer issues and maintain ownership of issue until resolved completely. Need to acquire and coordinate resources from other groups to resolve. Lead triage meetings customer expectations devising the action plans. Have the flexibility and desire to work different shifts required to accommodate the needs of the global customers.  What You've Done: What we need to have in this role: Educational background focused on Computer Science, or similar technical disciplines. Proven experience as a customer support, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role . Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Benefits: We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Growing organization with career pathing and development opportunities Tons of perks and extras in every location for all Phenoms! Diversity, Equity, & Inclusion: Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere! Shifts: We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing might change based on business requirements) AMER hours - (EST - 5.30 PM/ 6.30 PM IST or PST - 9 PM/ 10 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards #LI-JG1 Benefits Benefits We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Growing organization with career pathing and development opportunities Tons of perks and extras in every location for all Phenoms! Diversity, Equity, & Inclusion Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!

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3.0 years

6 - 8 Lacs

India

Remote

Job Title: IT Automation & Internal Tools Engineer Location: Moti Nagar, Delhi (Hybrid/On-site) Department: Technology / Engineering Reports To: Directors Experience Level: 3-6 years About Admissify Admissify is a leading overseas education consultancy empowering students through smart technology and expert guidance. As we scale our operations and internal capabilities, we’re looking to streamline workflows, enhance productivity, and automate repetitive tasks across departments with robust in-house tooling. If you're passionate about creating intelligent automation systems and love solving organizational problems with code, this role is for you. Role Overview As an IT Automation & Internal Tools Engineer , you will design, build, and maintain internal systems and tools to enhance team efficiency, reduce manual workload, and ensure robust data integrity across business operations. You’ll work closely with cross-functional teams like Operations, Sales, HR, and Customer Success to identify pain points and deliver scalable tech solutions. Key ResponsibilitiesAutomation & Tool Development Develop and maintain internal web-based tools and dashboards (admin panels, lead management modules, reporting tools, etc.) Automate recurring tasks such as data entry, reporting, alerts, form processing, and CRM integrations (e.g., Zoho, HubSpot). Build scripts to integrate SaaS platforms and APIs (Google Workspace, Slack, WhatsApp APIs, payment gateways, etc.) Workflow Optimization Collaborate with stakeholders to identify bottlenecks in manual workflows and propose tech-driven improvements. Implement task automation using platforms like Zapier, Make (Integromat), or custom scripts in Python/Node.js. Data Pipelines & Monitoring Build automation pipelines to collect, clean, and sync data across tools (Google Sheets, internal DBs, CRM). Set up internal alert systems for failures, deadline breaches, or anomalies using webhooks and cron jobs. Maintenance & Support Own uptime and performance of internal tools; debug issues proactively and ensure long-term reliability. Maintain documentation for each tool and automation flow for ease of future development and training. Qualifications Must-Have: 2+ years of experience in backend scripting (React.js,Python, Node.js, etc.) Experience building and deploying internal dashboards or admin panels (React, Flask, Express, etc.) Hands-on with automation tools (Zapier, Make, n8n) or writing custom scripts for automation API integration experience (RESTful APIs, webhooks) Understanding of databases (SQL or NoSQL) and version control (Git) Familiarity with cloud platforms (AWS, GCP) and deployment tools Good to Have: Prior experience in education, SaaS, or consulting environments Knowledge of chatbot integrations (WhatsApp, Telegram, Messenger) Understanding of microservices and containerization (Docker) Soft Skills Strong analytical and problem-solving mindset Effective communicator with technical and non-technical stakeholders Self-starter attitude with the ability to manage multiple priorities Willingness to take ownership of projects end-to-end How to Apply Email your resume and GitHub/portfolio (if any) to priyanka.k@admissify.com with subject: “Application – IT Automation & Tools Engineer” Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Work from home Work Location: In person Speak with the employer +91 9319228283

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15.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role: Customer Services Head - Non Voice Job Title: Deputy Vice President Work Experience: 15 years + Education: Graduate / Post Graduate Department: Customer Services Work location: Goregaon (East), Mumbai Position Summary: To lead the Regulatory Grievance Redressal team and manage all non-voice customer service touchpoints (email, chat, social media, written communication), while also driving the company-wide Customer Experience (CX) agenda. The role demands strong execution skills, process orientation, and cross-functional stakeholder management to ensure customer-centric, compliant, and efficient service delivery along with customer experience metrics like NPS (Net Promoter Score). Key Responsibilities: Regulatory Grievance Redressal Lead and oversee all customer grievances related to IRDAI regulatory norms. Ensure compliance with TATs, accurate resolution, and effective documentation for regulatory audits and reporting. Perform in-depth root cause analysis and institutionalize systemic corrections. Interface with IRDAI and internal audit teams for all regulatory escalations and submissions. Maintain up-to-date MIS and dashboards for internal reviews and external reporting. Build, lead, and mentor a high-performance team, providing direction and guidance to department leads and managers. Ensure adequate resource planning and team management to handle the volume of calls effectively. Non Voice Customer Service Operations: Manage all written and digital customer service channels, including: Emails Live chat & chatbot responses Social media service queries Letters, legal notices, and written escalations Ensure high-quality, timely, and consistent resolution of all service requests. Drive process adherence, SLA/TAT compliance, and First Time Resolution (FTR) metrics. Leverage automation tools and CRM systems to improve service speed and accuracy. Customer Experience (CX) Strategy & Execution: Develop and implement a structured CX framework aligned with customer expectations and business goals. Monitor CX metrics such as NPS, CSAT, CES; identify gaps and drive targeted improvements. Conduct Voice of Customer (VOC) programs and customer journey mapping exercises. Translate insights into actionable improvement projects across touchpoints and processes. Lead cross-functional CX transformation initiatives with clear ownership and execution plans. Volume Management: Implement robust volume forecasting and real-time management systems to handle high seasonal volumes. Ensure effective routing, prioritization, and staffing strategies to meet service level targets. Regularly analyze operational data to identify trends and adjust resource allocation accordingly. Stakeholder Management Act as the key liaison between the customer service team and internal departments (Product, Operations, IT, Compliance, Legal, Sales). Work closely with department heads to resolve systemic issues affecting customer experience. Influence senior leadership by sharing customer insights, pain points, and data-backed recommendations. Represent the customer’s voice in internal forums and governance meetings. Reporting & Analytics: Regularly analyze key performance metrics, customer feedback, and operational data to provide insights for improvement. Develop and present performance reports to senior management, highlighting key successes, challenges, and recommendations for strategic improvements. Track and report on KPIs such as customer satisfaction, NPS, service levels, revenue generation, and process efficiency. People Leadership Lead a multi-skilled team of customer service agents and CX professionals. Set clear goals, monitor performance, and build a high-performance, customer-first culture. Drive training, capability development, and retention of top talent. Encourage a culture of ownership, agility, and continuous learning within the team

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5.0 years

0 Lacs

India

On-site

We are seeking a Fractional AI Data Scientist with deep healthcare analytics experience to support the design of agentic AI workflows , build LLM-powered tools , and structure data pipelines from EHRs, payer systems, and clinical sources. Your work will power intelligent automations for Eligibility Verification , Pre-Authorization , Risk Stratification , and more. You’ll work closely with solution architects, automation engineers, and clinical SMEs to ensure healthcare data is structured, insightful, and responsibly applied in AI contexts. 📌 *Key Responsibilities* Build and fine-tune AI/ML/NLP models tailored to healthcare datasets (structured & unstructured). Design intelligent prompts and evaluation pipelines using LLMs (OpenAI, Azure OpenAI). Work with healthcare data from Epic, Cerner, Availity, and claims sources to build actionable insights. Partner with Azure engineers or Workato specialists to build data-driven agentic workflows. Cleanse and transform healthcare data (FHIR, HL7, CSV, SQL) for modeling and automation triggers. Ensure all solutions comply with HIPAA and ethical AI best practices. Visualize outcomes for business and clinical teams, and document models for reuse. 🧠 *Required Skills & Experience* 5+ years in data science with at least 2+ in healthcare-specific roles. Experience with clinical data (EHR, EMR, payer claims) and healthcare ontologies (ICD-10, CPT, FHIR). Hands-on with LLM tools (OpenAI, LangChain, RAG frameworks) for classification, summarization, or chatbot use cases. Strong proficiency in Python, SQL, Pandas, and ML/NLP frameworks. Familiarity with PHI/PII handling and compliance frameworks like HIPAA. ⭐ *Preferred Qualifications* Azure AI stack (OpenAI, Data Factory, Synapse) Experience in conversational AI, intake automation, or clinical note summarization Worked in or with a digital health, healthtech, or AI startup environment Understanding of automation platforms (Workato, Power Automate) 🛠️ *Tech Stack* Languages: Python, SQL, PySpark AI/ML: Scikit-learn, OpenAI, Hugging Face, LangChain, Transformers Data: Azure Data Factory, Snowflake, BigQuery, Postgres Integration: FHIR APIs, REST APIs, Postman Visualization: Power BI, Streamlit, Tableau Compliance: HIPAA, De-ID, RBAC

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0 years

0 Lacs

India

Remote

Note : We are seeking immediate joiners (within 10–15 days maximum). Salary Range: ₹ 4–6 LPA (Based on experience & skills). Company Description AskTalos is an AI-enabled chatbot that automates support work and generates leads on behalf of agents. Designed to convert a customer's first visit into a final purchase, AskTalos helps create exceptional customer experiences. Our chatbot is engineered to delight customers at each step of their buying journey, ensuring a seamless and satisfying engagement every time. Role Description This is a full-time remote role for a Product Manager. The Product Manager will be responsible for overseeing the lifecycle of our AI-enabled chatbot products. Day-to-day tasks include defining product vision, strategy, and requirements, prioritizing product features, conducting market research, collaborating with cross-functional teams, and managing product releases. The role requires a proactive approach to identifying and resolving product issues and ensuring stakeholder satisfaction. Qualifications Experience in Product Management, including defining product vision and strategy Skills in Market Research, Competitive Analysis, and User Research Ability to collaborate with cross-functional teams, including Engineering, Design, and Marketing Strong project management skills, including prioritizing product features and managing releases Excellent communication, presentation, and leadership skills Ability to work independently and manage multiple tasks simultaneously Experience with AI-enabled products or chatbots is a plus Bachelor's or Master's degree in Business, Engineering, Computer Science, or a related field

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title - GN - SONG - Service – Nice CX One - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Contact Center Operations Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting’s Customer, Sales & Service practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Bring your best skills forward to excel at the role: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components: Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications: Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

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0.0 years

0 - 0 Lacs

Gurugram, Haryana

Remote

About Collaboard Collaboard (Influenceable Tech Pvt. Ltd.) is a young, design-led innovation studio powering high-growth marketing products and platforms. We merge storytelling, technology, and AI to shape how brands interact with the digital world. We work across web, apps, influencer ecosystems, AI tooling, and scalable user-centric experiences. About the Internship We are seeking ambitious developers who are passionate about full-stack innovation and excited to build at the intersection of *MERN development and AI integrations*. This internship provides hands-on experience across both web and mobile environments and offers the opportunity to contribute to real-world product pipelines used across marketing, automation, and next-gen digital experiences. Key Responsibilities - Develop and maintain responsive web applications using the MERN stack - Contribute to mobile-first features using React Native or Flutter - Integrate AI/ML models and APIs (e.g., OpenAI, Hugging Face, TensorFlow\.js) into real-world platforms - Build and scale API-driven services and backend architecture using Node.js and Express - Work with Firebase, Vercel, Netlify, or AWS for deployment and CI/CD pipelines - Ensure clean code practices, cross-platform compatibility, and modular design - Participate in regular code reviews, debugging sessions, and performance optimization cycles - Collaborate with a fast-moving product and design team to roll out iterative features Preferred Skill Set - Proficiency in JavaScript and familiarity with TypeScript - Solid understanding of React.js, Node.js, Express.js, MongoDB - Experience with AI tools, prompt engineering, or chatbot development - Exposure to backend-as-a-service tools like Firebase/Supabase - Comfort with Git workflows, REST APIs, and async programming - Strong communication and debugging skills Perks & Learning Opportunities - Certificate & Letter of Recommendation - Flexible work hours & informal work culture - Real-world AI integration projects - Exposure to startup product development and deployment cycles - Opportunity to be considered for a long-term role based on performance Who Can Apply You are eligible if you: - Are available full-time in-office (hybrid flexibility available) - Can join between 14th July and 18th August 2025 - Can commit to the full 6-month internship duration - Possess a strong foundation in MERN stack development - Are genuinely excited by the intersection of tech + AI Job Type: Internship Contract length: 6 months Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work from home Schedule: Day shift Weekend availability Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Attach Portfolio Work Location: In person

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0.0 - 6.0 years

0 - 0 Lacs

Moti Nagar, Delhi, Delhi

Remote

Job Title: IT Automation & Internal Tools Engineer Location: Moti Nagar, Delhi (Hybrid/On-site) Department: Technology / Engineering Reports To: Directors Experience Level: 3-6 years About Admissify Admissify is a leading overseas education consultancy empowering students through smart technology and expert guidance. As we scale our operations and internal capabilities, we’re looking to streamline workflows, enhance productivity, and automate repetitive tasks across departments with robust in-house tooling. If you're passionate about creating intelligent automation systems and love solving organizational problems with code, this role is for you. Role Overview As an IT Automation & Internal Tools Engineer , you will design, build, and maintain internal systems and tools to enhance team efficiency, reduce manual workload, and ensure robust data integrity across business operations. You’ll work closely with cross-functional teams like Operations, Sales, HR, and Customer Success to identify pain points and deliver scalable tech solutions. Key ResponsibilitiesAutomation & Tool Development Develop and maintain internal web-based tools and dashboards (admin panels, lead management modules, reporting tools, etc.) Automate recurring tasks such as data entry, reporting, alerts, form processing, and CRM integrations (e.g., Zoho, HubSpot). Build scripts to integrate SaaS platforms and APIs (Google Workspace, Slack, WhatsApp APIs, payment gateways, etc.) Workflow Optimization Collaborate with stakeholders to identify bottlenecks in manual workflows and propose tech-driven improvements. Implement task automation using platforms like Zapier, Make (Integromat), or custom scripts in Python/Node.js. Data Pipelines & Monitoring Build automation pipelines to collect, clean, and sync data across tools (Google Sheets, internal DBs, CRM). Set up internal alert systems for failures, deadline breaches, or anomalies using webhooks and cron jobs. Maintenance & Support Own uptime and performance of internal tools; debug issues proactively and ensure long-term reliability. Maintain documentation for each tool and automation flow for ease of future development and training. Qualifications Must-Have: 2+ years of experience in backend scripting (React.js,Python, Node.js, etc.) Experience building and deploying internal dashboards or admin panels (React, Flask, Express, etc.) Hands-on with automation tools (Zapier, Make, n8n) or writing custom scripts for automation API integration experience (RESTful APIs, webhooks) Understanding of databases (SQL or NoSQL) and version control (Git) Familiarity with cloud platforms (AWS, GCP) and deployment tools Good to Have: Prior experience in education, SaaS, or consulting environments Knowledge of chatbot integrations (WhatsApp, Telegram, Messenger) Understanding of microservices and containerization (Docker) Soft Skills Strong analytical and problem-solving mindset Effective communicator with technical and non-technical stakeholders Self-starter attitude with the ability to manage multiple priorities Willingness to take ownership of projects end-to-end How to Apply Email your resume and GitHub/portfolio (if any) to priyanka.k@admissify.com with subject: “Application – IT Automation & Tools Engineer” Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Work from home Work Location: In person Speak with the employer +91 9319228283

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4.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking passionate and forward-thinking engineers to join us in revolutionizing customer experiences alongside our client, a global leader in cloud contact center software. Together, we bring the power of cloud innovation to enterprises worldwide—enabling seamless, personalized, and joyful customer interactions. You will be part of our Product Engineering Team, which leads the development of AI-driven solutions tailored for modern contact centers. Our flagship product, Studio, is built using PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures.In this role, you'll work with the latest cloud AI technologies including Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex, helping shape the future of intelligent customer engagement. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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7.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a Senior Full Stack Engineer who will join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. You will join the team, which drives the development of practical AI solutions. Our product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

Work from Office

About the Role We are seeking an enthusiastic Integration Engineer to join our team . This role bridges the gap between our innovative AI solutions and our clients' needs. You'll be responsible for deploying and customizing our AI agents and systems for businesses, using our internal no-code tools and script-writing platforms. This is an excellent opportunity for someone with strong problem-solving skills and a knack for technology to make a significant impact in a growing field. This is a WFO Role in Bengaluru, KA. What You'll Need Bachelor's degree in a relevant field or equivalent practical experience. Strong problem-solving and logical thinking skills. Excellent communication skills, both written and verbal. Basic understanding of AI, chatbots, and NLP concepts. Familiarity with no-code platforms or visual programming tools. Customer-facing experience or aptitude for client interactions. Ability to understand and translate business requirements into technical solutions. Strong attention to detail and ability to follow complex procedures. Preferred Qualifications Experience with CRM systems or customer support tools. Basic knowledge of programming concepts (any language). Familiarity with cloud platforms (AWS, GCP, or Azure). Understanding of APIs and how different systems integrate. Experience in a customer success or sales engineering role. What You'll Do Deploy and customize AI agents and system workflows for clients using our internal no code/script-writing tools. Work closely with clients to understand their needs and configure our AI solutions accordingly. Troubleshoot and resolve integration issues, ensuring smooth operation of deployed AI systems. Collaborate with the product and engineering teams to provide feedback on tool improvements and feature requests. Create and maintain documentation for deployment processes and client-specific configurations. Provide training and support to clients on how to use and maintain their AI solutions. Stay updated on our product offerings and AI industry trends to better serve clients. Participate in client meetings to discuss technical aspects of our solutions and assist in pre-sales activities when needed. Critical Soft Skills Ability to think on your feet, remain calm under pressure, and solve problems in real-time. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Patience, empathy, and genuine desire to help people. Adaptability and willingness to learn new tools and technologies quickly. Strong organizational skills and ability to manage multiple client projects simultaneously. Collaboration: ability to work effectively with both internal teams and clients.

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0 years

0 Lacs

Greater Bengaluru Area

Remote

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: You will be reviewing interactions between users and an AI chatbot, carefully reading the prompt to understand the user’s intent, analyzing the AI’s response for correctness, and identifying any inaccuracies or misleading statements. You’ll fact-check specific claims using reliable sources, determine whether the response is fully accurate, partially incorrect, or entirely wrong, and annotate any issues found. Requirements: Ability to read and write in English with a high degree of comprehension skills. Good research and analytical skills Ability to provide constructive feedback and detailed annotations. Creative and lateral thinking abilities. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelor's degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area. Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is highly desirable. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: at least 4 hours per day and minimum 20 hours per week with 4 hours of overlap with PST. (We have 3 options of time commitment: 20 hrs/week, 30 hrs/week or 40 hrs/week) Engagement type: Contractor assignment/freelancer (no medical/paid leave) Duration of contract: 1 month; [expected start date is next week] This role will require some overlap with UTC-8:00 (2-5 hrs/day) America/Los_Angeles Evaluation Process : Shortlisted candidates will be sent an automated analytical challenge (approximately 50 to 60 mins) Once you clear these online assessments, you are ready to go!

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0 years

0 Lacs

India

Remote

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: You will be reviewing interactions between users and an AI chatbot, carefully reading the prompt to understand the user’s intent, analyzing the AI’s response for correctness, and identifying any inaccuracies or misleading statements. You’ll fact-check specific claims using reliable sources, determine whether the response is fully accurate, partially incorrect, or entirely wrong, and annotate any issues found. Requirements: Ability to read and write in English with a high degree of comprehension skills. Good research and analytical skills Ability to provide constructive feedback and detailed annotations. Creative and lateral thinking abilities. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelor's degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area. Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is highly desirable. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: at least 4 hours per day and minimum 20 hours per week with 4 hours of overlap with PST. (We have 3 options of time commitment: 20 hrs/week, 30 hrs/week or 40 hrs/week) Engagement type: Contractor assignment/freelancer (no medical/paid leave) Duration of contract: 1 month; [expected start date is next week] This role will require some overlap with UTC-8:00 (2-5 hrs/day) America/Los_Angeles Evaluation Process : Shortlisted candidates will be sent an automated analytical challenge (approximately 50 to 60 mins) Once you clear these online assessments, you are ready to go!

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0 years

0 Lacs

Delhi, India

Remote

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: You will be reviewing interactions between users and an AI chatbot, carefully reading the prompt to understand the user’s intent, analyzing the AI’s response for correctness, and identifying any inaccuracies or misleading statements. You’ll fact-check specific claims using reliable sources, determine whether the response is fully accurate, partially incorrect, or entirely wrong, and annotate any issues found. Requirements: Ability to read and write in English with a high degree of comprehension skills. Good research and analytical skills Ability to provide constructive feedback and detailed annotations. Creative and lateral thinking abilities. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelor's degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area. Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is highly desirable. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: at least 4 hours per day and minimum 20 hours per week with 4 hours of overlap with PST. (We have 3 options of time commitment: 20 hrs/week, 30 hrs/week or 40 hrs/week) Engagement type: Contractor assignment/freelancer (no medical/paid leave) Duration of contract: 1 month; [expected start date is next week] This role will require some overlap with UTC-8:00 (2-5 hrs/day) America/Los_Angeles Evaluation Process : Shortlisted candidates will be sent an automated analytical challenge (approximately 50 to 60 mins) Once you clear these online assessments, you are ready to go!

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0 years

0 Lacs

Gurugram, Haryana, India

Remote

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: You will be reviewing interactions between users and an AI chatbot, carefully reading the prompt to understand the user’s intent, analyzing the AI’s response for correctness, and identifying any inaccuracies or misleading statements. You’ll fact-check specific claims using reliable sources, determine whether the response is fully accurate, partially incorrect, or entirely wrong, and annotate any issues found. Requirements: Ability to read and write in English with a high degree of comprehension skills. Good research and analytical skills Ability to provide constructive feedback and detailed annotations. Creative and lateral thinking abilities. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelor's degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area. Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is highly desirable. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: at least 4 hours per day and minimum 20 hours per week with 4 hours of overlap with PST. (We have 3 options of time commitment: 20 hrs/week, 30 hrs/week or 40 hrs/week) Engagement type: Contractor assignment/freelancer (no medical/paid leave) Duration of contract: 1 month; [expected start date is next week] This role will require some overlap with UTC-8:00 (2-5 hrs/day) America/Los_Angeles Evaluation Process : Shortlisted candidates will be sent an automated analytical challenge (approximately 50 to 60 mins) Once you clear these online assessments, you are ready to go!

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0 years

0 Lacs

Mumbai Metropolitan Region

Remote

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: You will be reviewing interactions between users and an AI chatbot, carefully reading the prompt to understand the user’s intent, analyzing the AI’s response for correctness, and identifying any inaccuracies or misleading statements. You’ll fact-check specific claims using reliable sources, determine whether the response is fully accurate, partially incorrect, or entirely wrong, and annotate any issues found. Requirements: Ability to read and write in English with a high degree of comprehension skills. Good research and analytical skills Ability to provide constructive feedback and detailed annotations. Creative and lateral thinking abilities. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelor's degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area. Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is highly desirable. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: at least 4 hours per day and minimum 20 hours per week with 4 hours of overlap with PST. (We have 3 options of time commitment: 20 hrs/week, 30 hrs/week or 40 hrs/week) Engagement type: Contractor assignment/freelancer (no medical/paid leave) Duration of contract: 1 month; [expected start date is next week] This role will require some overlap with UTC-8:00 (2-5 hrs/day) America/Los_Angeles Evaluation Process : Shortlisted candidates will be sent an automated analytical challenge (approximately 50 to 60 mins) Once you clear these online assessments, you are ready to go!

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Summary What¿s the Role? As a member of the team, you will play a crucial role in developing and implementing cutting edge AI/ML solutions to drive innovation and deliver business value for clients. You will collaborate with cross functional teams, including data scientists, software engineers, and business stakeholders, to develop and deploy AI/ML models and applications. This is an exciting opportunity to work on challenging projects. Job Summary Knowledge in python programming language (using OOP principles) and data science tools Knowledge on experience of implementing AIML solutions using machine learning models, algorithms, and evaluation techniques. Knowledge of Generative AI and leveraging / integrating LLMs. Preferably Knowledge in building and deploying ML pipelines, utilizing technologies such as Kubernetes, Docker and SQL. Work closely with data scientists and product managers to ensure smooth model deployment and integration Mandate Skills- AI Architect / Lead: Total 7+ Yrs. of expereicne with 5 years of relevant hands-on experience. Experience on both traditional ML and Deep Learning Implemented use cases involving complex Gen AI and AI usage - advanced RAG, finetuning, optimization, agentic approaches (simple LLM integrations in chatbot or basic RAG will not be sufficient) Strong experience with at least one of the hyperscalars (GCP, Azure, AWS) Model pipeline creation, deployment and maintenance Understanding of containerization, security, architectural design patterns, etc.

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9.0 years

0 Lacs

Bangalore Urban, Karnataka, India

On-site

Founded in the year 2017, CoffeeBeans specializes in offering high end consulting services in technology, product, and processes. We help our clients attain significant improvement in quality of delivery through impactful product launches, process simplification, and help build competencies that drive business outcomes across industries. The company uses new-age technologies to help its clients build superior products and realize better customer value. We also offer data-driven solutions and AI-based products for businesses operating in a wide range of product categories and service domains. As part of our continued platform evolution and expansion into generative AI, we are looking for a skilled Machine Learning Engineer to join our team. You will be responsible for designing, building, and deploying machine learning models, with a focus on GenAI, Retrieval-Augmented Generation (RAG), large language models (LLMs), and intelligent chatbot integration. Your work will enable rapid development of innovative use cases contextualized to our client's domain, significantly reducing time-to-market and enhancing end-user experience. Key Responsibilities: Design and develop machine learning and generative AI models to enhance platform capabilities, enable intelligent interactions, and support diverse use cases. Implement Retrieval-Augmented Generation (RAG) pipelines for contextual responses based on enterprise data. Integrate LLM-based chatbots with client-specific domain knowledge and data systems to ensure relevance and accuracy. Collaborate with Data Scientists, ML Engineers, and MLOps teams to operationalize models using Azure ML and other cloud-native services. Build and maintain scalable machine learning and RAG pipelines using Azure technologies. Fine-tune pre-trained LLMs and optimize model performance based on business and technical feedback. Continuously evaluate emerging techniques in generative AI, ML, and data science to recommend improvements and innovations. Work in an Agile environment and participate in team ceremonies and stakeholder interactions to align model development with business needs. Required Skills and Experience: 4–9 years of relevant experience in AI/Machine Learning, Data Science, or a related field. Strong proficiency in Python and experience with ML libraries such as PyTorch, TensorFlow, HuggingFace Transformers, LangChain, etc. Hands-on experience with Azure ML, Azure Cognitive Services, Azure OpenAI, and related Azure data services (e.g., Azure Data Lake, Azure Functions, Azure Search). Experience building and deploying RAG architectures and working with LLMs for enterprise use cases. Understanding of vector databases (e.g., Pinecone, Weaviate, Azure AI Search with Vector Capabilities). Familiarity with chatbot development frameworks and integrating with front-end interfaces. Solid grasp of ML model lifecycle including versioning, monitoring, CI/CD, and MLOps principles. Experience working in collaborative, agile, and fast-paced environments. Databricks Desirable Skills: Familiarity with large-scale data processing using Spark, or similar. Knowledge of containerization and orchestration tools like Docker and Kubernetes. Exposure to domain-specific fine-tuning of LLMs and prompt engineering practices. Strong communication and stakeholder collaboration skills to understand client context and explain technical approaches effectively. Must Have Requirements Strong proficiency in Python and experience with ML libraries such as PyTorch, TensorFlow, HuggingFace Transformers, LangChain, etc. BFSI Domain Experience

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About The Team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. Basic Qualifications Bachelor’s degree required 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale Preferred Qualifications 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS ProServe IN - Karnataka - H53 Job ID: A3024907

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1.0 - 2.0 years

0 Lacs

Delhi, India

On-site

Job Summary We are seeking a proactive and creative Digital Marketing Executive with 1 to 2 years of experience, specifically within an IT organization. Key Responsibilities Assist in formulating and executing digital marketing strategies tailored to technology and IT industry audiences. Optimize and manage the ongoing digital presence across web, social media, email, and digital advertising platforms. Lead technical SEO efforts, including keyword research, site audits, on-page/off-page optimization, and schema implementation. Leverage AI tools (especially ChatGPT) for content creation, campaign automation, and enhancing customer engagement. Prepare and distribute online newsletters and promotional emails; utilize automation where applicable. Collaborate cross-functionally with content, design, and development teams to ensure digital initiatives align with business goals. Monitor digital marketing trends (SEO, AI, analytics) and recommend best practices for continuous improvement. Required Skills and Qualifications Bachelor’s degree in Marketing, Communications, IT, or a related field. 1–2 years of hands-on digital marketing experience in the IT sector. Demonstrable expertise in technical SEO, including site audits, diagnostics, and implementation of best practices. Experience with major analytics and SEO tools (Google Analytics, SEMrush, or similar). Practical experience using AI tools like ChatGPT for marketing content and automation. Excellent written and verbal communication skills. Strong analytical mindset with attention to detail and the ability to manage multiple projects. Up-to-date knowledge of digital marketing and technology trends relevant to IT. Preferred Advanced use of AI in marketing workflows (prompt engineering, text generation, or chatbot integration). Ability and enthusiasm to learn about new marketing technologies and AI advancements.

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3.0 - 5.0 years

3 - 7 Lacs

Mohali

On-site

About the Role: The Full Stack WordPress Developer is responsible for developing and maintaining dynamic, responsive websites using the WordPress CMS. This role involves full-stack capabilities including front-end development (HTML, CSS, JavaScript), back-end programming (PHP, MySQL), custom plugin development, and version control using Git. The candidate must have a strong eye for detail, problem-solving capabilities, and a good understanding of user experience, performance, and security. Key Responsibilities: Frontend Responsibilities Develop responsive and mobile-friendly user interfaces. Translate UI/UX designs into high-quality code using: HTML5 CSS3 JavaScript/jQuery Use of page builders like Elementor or Gutenberg. Ensure cross-browser compatibility and accessibility. Backend Responsibilities Customize or develop WordPress themes and plugins. Write clean and scalable PHP code. Manage and optimize MySQL databases. Integrate third-party APIs and services. Use Git for version control and team collaboration. Key Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Relevant WordPress certifications or an impressive development portfolio preferred. Proven record of creating custom WordPress themes and plugins. Experience with API integration (CRM, Payment Gateways, Chatbot and GDS – Amadeus/Sabre/Galileo ) and managing production-ready websites. 3–5 years of hands-on experience in WordPress development. Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Health insurance Paid sick time Paid time off Work Location: In person

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2.0 - 3.0 years

6 - 12 Lacs

Mohali

On-site

We are looking for a highly motivated AI Developer with 2 to 3 years of experience in building AI-powered chatbot agents and strong proficiency in Python. The ideal candidate should have hands-on experience with conversational AI platforms, natural language processing (NLP), and deploying intelligent virtual assistants that provide seamless user experiences. Requirements : Design, develop, and deploy intelligent chatbot agents using Python and AI frameworks. Build and train NLP models for intent classification, entity extraction, and response generation. Work with platforms such as Rasa, Dialogflow, Microsoft Bot Framework, or OpenAI GPT-based tools. Integrate chatbots with web/mobile applications, CRMs, or third-party APIs. Write clean, scalable, and well-documented Python code to support AI logic and backend functionalities. Continuously evaluate and improve chatbot performance through analytics and feedback loops. Collaborate with product managers, designers, and developers to define bot workflows and use cases. Ensure data privacy, security, and compliance in AI-driven solutions Benefits : 5 Day working On time salary inter- tech work Skill upgradation trainings Soft skills trainings Rewards and recognitions Schedule: Day shift Monday to Friday Job Type: Full-time Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Flexible schedule Provident Fund Application Question(s): Comfortable for an on site role Mohali ? Experience: AI: 3 years (Required) Work Location: In person

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