2074 Chatbot Jobs - Page 9

Job Title: Customer Centre of Excellence (CCoE) Lead Location: Turbhe, Navi Mumbai Reports To: Director, Customer CoE Type: Full-time, Permanent Work Mode: 5 days work from Office About Us Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organizations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation: we bring together the right technologies and services to design solutions that work. Passion: we are passionate about - and dedicated to - public services and improving people’s lives. THE ROLE The CCoE Lead plays a pivotal role in delivering high-quality customer outcomes across a blended landscape of product support, platform stability, technology troubleshooting, and customer service. This role is accountable for driving operational and technical excellence, empowering teams to work across service domains — from traditional service desk to modern SaaS/platform support. You will lead a high-agency team capable of supporting complex systems, conducting root cause analysis, maintaining SLAs and knowledgebases, and applying GenAI and automation to improve user experience and operational efficiency. This is a hands-on leadership role combining customer empathy, service performance, and technical depth. Key Responsibilities Technical Oversight: Lead multi-layered support across applications, platforms, and service infrastructure (including SaaS products, enterprise tools, customer platforms). Incident Ownership & Resolution: Ensure accurate triage and root-cause-led resolution of production issues, across both technology and service domains. Platform Support Leadership: Coordinate support across core product features, configurations, performance queries, and user onboarding/training. Customer Advocacy: Represent the user’s voice in triage, retros, and product improvements. Surface common pain points and influence fixes. GenAI & Automation Leadership: Guide the design and adoption of AI-powered workflows, triage bots, and proactive issue resolution. Process & Outcome Delivery: Ensure adherence to SLA/CSAT/FCR metrics with a structured focus on continuous improvement and quality assurance. Team Development: Coach and mentor a cross-functional support team, instilling high-agency behaviours, strong documentation habits, and technical curiosity. Cross-Functional Collaboration: Work closely with Engineering, Product, Service Management, and InfoSec teams to ensure coherent and secure operations. Knowledge Management: Ensure product support knowledge is current, reusable, and integrated into self-service and chatbot workflows. THE IDEAL CANDIDATE 6+ years in customer operations, platform/product support, or technology service roles. Proven ability to lead blended technical-support teams (application support, ITSM, knowledge, customer service). Hands-on technical knowledge in areas such as: Application support, release and incident triage Familiarity with modern enterprise systems (SaaS, APIs, ITSM platforms) ITIL or ISO-aligned operations Workflow, configuration, or rule-based logic (e.g., ServiceNow, Freshservice, Jira SD) Experience in public sector, regulated industries or multi-region support (UK preferred). Comfortable engaging with stakeholders on operational, technical and product matters. Strong communicator with a bias toward clarity, transparency and customer outcomes. Mindset of proactive learning and leadership — especially in the use of AI tools and process automation. What Success Looks Like You own problems end-to-end — across tech, people and process. You communicate with structure and empathy — never vague, never late. You improve what you touch — knowledge, workflows, service experience. You use automation and AI to reduce effort and increase quality. You learn fast, coach others, and care about outcomes. WHAT WE CAN OFFER YOU: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: Education Assistance Program Employee Referral Program Medical Insurance including Accidental Cover Medical Reimbursement Life Insurance 24 days annual leave PROCESS We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Please note we are office-based which requires our colleagues to be together in the office 5 days a week with flexibility around personal commitments, interests, and obligations. This ensures we have the opportunity to continuously collaborate with the whole portfolio to stay connected and grow our community.

Designation- Data Scientist Role- Permanent/ Full time Experience- 7+ years Location- Noida/ Gurgaon/ Pune/ Bangalore Working Days- 5 days Work Mode- Hybrid Mandatory Skills- Transformer Models- either finetune or training on Open-Source Transformer based models. Should have done projects on LLM, NLP, LLAMA, Hugging face, RAG, Gen AI Hands-on on Python Coding Should have done Gen AI projects. Machine Learning or Deep Learning (any one is mandatory) Conversational AI/ Chatbot (good to have)

Job Title: Management Trainee – HR (Artificial Intelligence) Location: Mumbai Function: Human Resources Reports To: CHRO Role Overview: Management Trainee in HR with a focus on Artificial Intelligence, This role will be at the forefront of transforming traditional HR practices through data-driven and AI-enabled solutions. Work on projects that explore predictive talent analytics, AI-assisted recruitment, chatbot automation, employee sentiment analysis, intelligent performance management systems and talent management. This role is designed for early-career professionals who are passionate about HR and technology and want to shape the future of work through innovation and digitalization. Key Responsibilities: Collaborate with HR CoEs (e.g., Talent Acquisition, L&D, Rewards) to identify areas where AI can drive efficiency and effectiveness. Develop and deploy AI models for talent insights – e.g., attrition prediction, engagement analysis, and workforce planning. Support the implementation and management of AI-powered tools such as chatbots, recommendation engines (for learning & career paths) etc. Assist in data collection, cleaning, and visualization for ongoing HR analytics initiatives. Monitor trends in HR Tech and AI to bring forward-thinking solutions to the HR leadership team. Contribute to the creation / updating of dashboards and automated reporting tools for real-time HR decision-making. Participate in pilot projects, proof-of-concept testing, and vendor evaluations for AI tools in HR. Document best practices, use cases, and learnings for knowledge management. Qualifications & Skills: B. Tech and MBA/PGDM in Human Resources or equivalent from a premier institute (2025 pass-out) with prior work experience. Background or coursework in Data Science, AI, Machine Learning, or HR Analytics is highly preferred. Familiarity with tools like Python, R, Power BI, Tableau, or SQL will be an added advantage. Strong analytical mindset with a curiosity for data and new technologies. Excellent communication, collaboration, and project management skills. Demonstrated interest in future-of-work, digital HR, or HR transformation initiatives.

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence. Responsibilities Design, maintain, and supply content for the organization's website Formulate strategies to build lasting digital connection with customers Monitor company presence on social media Launch advertisements to increase brand awareness Unipro Tech is looking for a dynamic and self-driven creative Digital Marketing Executive who can independently manage end-to-end digital campaigns across platforms like Google, Meta (Facebook/Instagram), and WhatsApp API. 📍 Location: Chennai Roles : • Plan, execute, and optimize Google Ads (Search, Display, YouTube) and Meta Ads (FB/IG). • Conduct keyword research and manage on-page & off-page SEO strategies to improve organic ranking. • Set up and monitor conversion tracking, pixel integrations, and campaign reports. • Manage business WhatsApp API, automations, and chatbot workflows. • Analyse campaign performance and suggest data-driven improvements. • Coordinate and design with design team to align creatives and ad copies with campaign goals. •Maintain and manage content basic content in websites and landing pages. • Maintain GMB (Google My Business) optimization and local SEO practices. • Regular reporting and analysis using Google Analytics, Meta Ads Manager, and other tools. -Research market trends and competitor strategies to support content planning. -Ability to use AI sensibly and efficiently. Requirements: • 1–2 years of hands-on experience in SEO, Google Ads, and Meta Ads. • Working knowledge of WhatsApp API, integrations, and automation tools. • Strong understanding of digital KPIs, tracking, and analytics tools. • Ability to work independently and handle multi-channel digital presence. • Saas Product / Retail restaurant sector- preferred but not mandatory. • Good communication and copywriting skills. • Basic Design Skills is a plus 📍 Location: Chennai 📩 Apply: Share your resume at hr@uniprotech.co.in or DM me directly. Bachelor's degree in Marketing or related field Excellent understanding of digital marketing concepts Experience with business to customer social media and content generation Strong creative and analytical skills

Work Level : Individual Core : Communication Skills, Team Player, Adaptable, Organized, Willingness to Learn/ Curious, Transparency Leadership : Empathy, Team Alignment, Responsive Industry Type : IT Services & Consulting Function : Engineering Key Skills : AWS,CI/CD,Azure,Python,Kubernetes,Docker Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner. Technical Skills: Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions. Experience with containerization and orchestration using Docker and Kubernetes. Strong understanding of cloud platforms, especially AWS & Azure. Familiarity with infrastructure as code tools such as Terraform or CloudFormation. Knowledge of monitoring and logging tools like Prometheus, Grafana, and ELK Stack. Good scripting skills in Bash, Python, or similar languages. Soft Skills: Detail-oriented with a focus on automation and efficiency. Strong problem-solving abilities and proactive mindset. Effective communication and collaboration skills. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. A culture that fosters creativity, ownership, and collaboratio Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

The Role As a Software Engineer , you will play a pivotal role in designing, developing, and optimizing BotPenguin’s AI chatbot & Agents platform. You’ll collaborate with product managers, senior engineers, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1-3 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in designing and deploying end-to-end solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerization (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Willingness to build something big, Strong problem-solving mindset, proactive approach, and a willingness to learn. What you will be doing Collaborate with the Product Team to plan and implement new features. Work alongside Technical Leads & Senior Developers to define solutions & low-level design. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹200,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: relevant: 3 years (Required) Work Location: In person

The Role As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,000,000.00 per year Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: relevant: 5 years (Required) Work Location: In person

Roles & Responsibility: Strong in Front end and back end architecture and development. Develop and maintain front-end website architecture, user interactions, and responsive design across platforms (web, mobile, WhatsApp). Develop and maintain scalable applications, servers, databases, and RESTful APIs. Additionally, should be good with UNIT testing, Database Concepts and Application Architecture. Ensure application security, data protection, and regulatory compliance. Support and optimize infrastructure on AWS. Maintain best practices, conduct code reviews, and manage CI/CD pipelines. Familiar with SDLC and optimized development. Technical Skills At least 6 years of Full Stack experience with hands on experience with below technologies React.js with Next jSShould be familiar with micro frontend. Node.js with Next JS MongoDB, PostgreSQL or any SQL based database. Candidate should have good knowledge of Database Concept like Stored Procedures, View/Materialized View, Triggers. Materio (MUI Template) Python & AI (added advantage) RabbitMQ, Kafka, ActiveMQ AWS (preferred), Docker, Kubernetes, Microservices, Serverless Architecture Git/Jenkin Nice to Have: Previous BFSI or fintech lending platforms experience Understanding of AI/ML integration in fintech platforms Familiarity with Agile tools (JIRA) Familiarity with compliance automation and regulatory frameworks Implement predictive analytics, automated decision-making, fraud detection, and chatbot functionalities. Location: Mumbai (Work from office only) Availability: Should be able to join Immediately or within 30 days on selection Job Type: Full-time Pay: ₹2,000,000.00 - ₹2,800,000.00 per year Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Post selection can you join Immediately or within 30 days? Experience: MERN Stack: 5 years (Required) Work Location: In person

We're Hiring | Generative AI Lead. Location : Remote | Experience : 8+ Years (2+ in Generative AI). Are you passionate about building next-gen AI applications? We're looking for a seasoned Generative AI Specialist to lead the development of cutting-edge chatbot, vision, and multi-modal systems powered by LLMs like GPT-3/4, LLaMA, Bard, and Dolly. What You'll Do :. Lead the development of LLM-based platforms for chatbot & vision use cases. Plan roadmaps, fine-tune large language models, and develop agent chains. Drive prompt engineering efforts and own the product strategy from prototype to production. What We're Looking For :. 8+ years of experience, with at least 2+ years focused on Generative AI. Hands-on expertise with GPT-3/4, LLaMA, Bard, Dolly. Strong background in prompt engineering and product ownership. Ability to build prototypes for Chat, Vision, and Multi-modal applications. Advanced degree (Master's/PhD) preferred, especially with research/publications. If you're ready to shape the future of AI and build intelligent, human-like interfaces, let's connect!. (ref:hirist.tech)

We are seeking a talented and innovative AI Developer with expertise in Large Language Models (LLMs) and hands-on experience working with cutting-edge AI tools such as Claude.ai, Perplexity.ai, and Anthropic's AI systems. The ideal candidate will bring their passion for AI and experience in the EdTech industry to develop and implement transformative AI solutions that enhance learning experiences and educational outcomes. Key Responsibilities AI Development and Integration : Develop and optimize AI solutions leveraging tools like Claude.ai, Perplexity.ai, and other Anthropics-powered systems. Build and integrate AI-driven features into EdTech platforms to support adaptive learning, content personalization, and intelligent tutoring. EdTech Solutions Development Design AI applications tailored to the education sector, such as virtual tutors, automated assessments, and recommendation systems. Collaborate with educators and curriculum designers to align AI functionalities with educational goals. Model Training And Fine-Tuning Train and fine-tune LLMs for specific EdTech use cases, ensuring they deliver accurate and meaningful interactions. Apply transfer learning techniques to adapt general models for education-specific tasks. AI Tool Utilization Leverage Claude.ai and Perplexity.ai to create innovative solutions for interactive learning and data-driven insights. Experiment with and incorporate features from emerging Anthropics technologies to enhance the platform's capabilities. Research And Innovation Stay abreast of developments in AI and EdTech to implement state-of-the-art solutions. Conduct exploratory research on how advanced AI tools can address key challenges in education. Collaboration And Stakeholder Engagement Collaborate with product managers, UX designers, and other developers to deliver AI-powered EdTech features. Clearly communicate AI concepts and capabilities to both technical and non-technical stakeholders. Qualifications Education : Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is an advantage. Technical Skills Proven expertise in working with Claude.ai, Perplexity.ai, and other Anthropics systems. Strong proficiency in Python and familiarity with AI frameworks like TensorFlow, PyTorch, and Hugging Face. Deep understanding of NLP techniques, LLM architectures, and transformer-based models. Experience with API integrations and deploying AI/ML models in production environments. EdTech Experience Demonstrated experience in developing AI solutions for educational platforms. Knowledge of challenges in EdTech, including accessibility, data privacy (e.g., FERPA, GDPR), and scalability. Soft Skills Strong analytical and problem-solving skills. Excellent communication skills to explain complex AI concepts effectively. A collaborative mindset with a passion for leveraging AI to improve education. Preferred Experience Familiarity with adaptive learning systems, gamification in education, or chatbot implementations. Experience working with cloud platforms such as AWS, GCP, or Azure. Prior involvement in projects requiring the integration of AI for real-time interactions. (ref:hirist.tech)

We're Hiring: AI/ML Platform Lead Are you passionate about driving cutting-edge AI and machine learning initiatives? Join as an AI/ML Platform Lead and lead the future of intelligent data solutions! Job Description & Requirements: Were looking for a dynamic professional with: A proven track record with 5+ years of experience in AI/ML platform management or a similar role Deep expertise in machine learning, data analytics, and cloud computing Hands-on experience with platforms such as Dataiku, Azure ML, Azure AI, Foundry , and other related systems Strong knowledge of Agile methodologies , DevOps practices , and CI/CD pipeline management Exceptional ability to manage multiple priorities in a fast-paced, dynamic environment Proven leadership skills in guiding cross-functional teams and leading large-scale tech initiatives Experience with Agile methodologies is a plus Interested? Send your CV to admin@spearheadps.com or reach out via WhatsApp- 9899080360 for more details!

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : Total 15 years of full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: - Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. - Design, develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services - Develop CCAI- flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Ensure proper cloud application pipeline with production-ready quality. Professional & Technical Skills: - Must To Have Skills: CCAI hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques. - Experience with chatbot , generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 4 -7.5 years of experience in Google Cloud Machine Learning Services and overall experience 7.5 - 9 years - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - This position is based at our Bengaluru office.

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Technology Travel Percentage 0% What you Bring Previous 8-12 years of experience delivering and managing large scale technical contact center implementations Knowledge in the following areas is critical~ RPA, CTI, Agent Desktops, Chatbot, Voicebot, Voice recording, PBX/ACD Knowledge of contact center applications such as QM, Speech analytics, Automation, VoC, Cloud & WFM is a definite plus Working knowledge of Jira/ServiceNow- develop metrics dashboards and filters, maintain user stories and issues, plan sprints, etc Working knowledge /Implementation Experience of RPA tools (UiPath, AA 360 etc., NICE inContact) Working knowledge /Implementation Experience of Amazon Web Services (AWS) / Azure Must have good commercial judgment and be capable of working in an aggressive delivery environment Proven operational excellence and client services experience in Back office/contact center industry specifically in Digital and CX Transformation Cross domain experience includes Payments, Banking Financial Services Experience in handling different kinds of Contact Center process solutions like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk In-depth knowledge of contact center and BPO processes Must demonstrate a high level of technical expertise and experience Strong analytical skills, being able to perform ROI / CBA analysis Superior people skills Exceptional presentation and demo capabilities Strong verbal/written communication skills Self-motivated, highly organized, and team-oriented About The Team Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. Added Bonus If You Have 1-year of customer service experience 1-year experience working in a high-volume call center Excellent customer service skills that build high levels of customer satisfaction What We Offer You A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Notice Period : Early joiners A Generative AI Developer specializing in Azure-based chatbot development is responsible for designing, building, and deploying AI-powered conversational agents using Microsoft Azure AI services . They leverage natural language processing (NLP), large language models (LLMs), and cloud-based AI tools to create chatbots that enhance user experience and automate interactions. Key Responsibilities Design and develop AI-powered chatbots using Azure OpenAI, Azure Bot Service, and Cognitive Services. Implement natural language understanding (NLU) and natural language generation (NLG) for intelligent conversation handling. Fine-tune GPT-based models and integrate them with business applications. Optimize chatbot performance by training models, improving responses, and handling edge cases. Deploy and manage chatbots using Azure Machine Learning, Azure Functions, and Kubernetes. Integrate chatbots with databases, APIs, and enterprise applications (e.g., Dynamics 365, Microsoft Teams, or custom apps). Ensure chatbot security, compliance, and scalability in Azure cloud environments. Monitor chatbot analytics using Azure Monitor, Application Insights, and Power BI.

Role Overview Bot Developer As a Bot Developer in the CAI Development Squad, you will play a crucial role in developing and optimizing our chat and voice bots to meet customer needs. Your responsibilities will span across technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with a Internal talented team to drive the success and scalability of our Conversational AI solutions. Role Requirements: Lead technical project development efforts to enhance Conversational AI (CAI) solutions, focusing on innovation and scalability. Collaborate closely with the Implementation Squad to ensure smooth project deliveries and mitigate risks. Drive the integration of new features and third-party system integrations Directly contribute to building a positive business case and enhancing profitability. Ensure the delivery of easy-to-consume services highly valued by customers. Provide project estimations and solution ideas to mitigate risks and achieve revenue targets. Your Responsibilities as Bot Developer: Design, develop, train, and optimize chat and voice bots to address customer needs. Implement new features, including external application integrations Enhance Generative AI applications (e.g., FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, personalization). Drive the innovation pillar within the CAI Bot Development Center of Excellence. Train bot Natural Language Understanding (NLU) models and analyze bot performance. Assess project issues and provide use case counselling. Create and maintain comprehensive documentation and guidelines. Design and deliver training programs for team members and customers. Key Requirements: University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field Programming proficiency in Python and/or NodeJS and JavaScript. Experience in designing and developing chat and voice bots. Strong understanding of Generative AI applications. Ability to create detailed documentation and training materials. Excellent command of verbal and written English. German and/or Spanish are a plus. Experience in working with international teams in a multicultural environment. Key Skills: Excellent subject matter expertise: Experience with Conversational AI platforms like Cognigy, IBM Watson, Google Dialogflow, etc. Knowledge of integration techniques with third-party systems. Excellent problem-solving and analytical skills. Attitude: Highly communicative and collaborative. Can effectively interact with Developers, other Squads, stakeholders, customers and management. Way of Working: Agile mindset and willingness to adapt to changing requirements and feedback.

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 10.00 + years Salary : USD 5185-6666 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Garn) What do you need for this opportunity? Must have skills required: engineering leadership, engineering manager, People management, PHP, Python, React Js, Symphony Garn is Looking for: Garn is a venture-backed startup transforming jewellery commerce in Southeast Asia. Our AI-powered marketplace enables retailers to sell before they source , eliminating financial risk through a powerful subscription model. With strong early partnerships among Thailand’s leading jewellery retailers and a team gearing up for launch, Garn is building the definitive platform for the region's jewellery trade. We are looking for a visionary Head of Engineering to lead our technical vision , product execution , and a talented remote team . You will manage and mentor an initial team of 8 (including a Technical Lead, Developers, and Data/Analytics resources) to build a scalable, world-class platform. This is a foundational leadership role for someone who thrives on building great products and great engineering teams from the ground up. Key Responsibilities Lead & Mentor: Manage, mentor, and grow our high-performing remote engineering team. Foster a culture of ownership, speed, and collaboration. Technical Strategy: Define the long-term technical architecture and product roadmap, making key decisions to ensure scalability and reliability. Drive Execution: Lead the agile development process to deliver high-quality features on time, from our core matching algorithm to our retailer storefronts. Oversee AI Development: Guide the development and integration of our Agentic AI chatbot, managing the developer responsible for this key feature. Support Hiring: Play a key role in supporting the founder to attract and hire top-tier technical talent to scale the team. Our Ideal Candidate We believe that passion, a strategic mindset, and a strong bias for action are more important than checking every box. If this role excites you and you believe you have what it takes to lead our technical vision, we strongly encourage you to apply, even if you don't meet every single requirement. Experienced Leader: You have 10+ years in software development, with at least 4+ years in a direct engineering leadership role where you've managed teams of 5 or more. Team Builder: You have proven experience supporting the hiring process and mentoring engineers to build a cohesive, effective team, ideally in a remote setting. Architectural Vision: You have deep expertise in designing and building scalable, full-stack web applications, preferably with e-commerce or marketplace platforms. AI Familiarity: You understand AI/ML concepts and have experience overseeing projects involving agentic AI and chatbot integrations. Strategic Partner: You are an excellent communicator who can partner with founders and non-technical stakeholders to align technology with business goals. Why Join Garn? Build an Organization: Shape the engineering culture and team from day one as a foundational executive. Product Ownership: Have a direct, tangible impact on a product that is set to disrupt a traditional industry. Leadership & Impact: Join the core leadership team and influence the entire business strategy. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!