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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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0.0 - 1.0 years

0 Lacs

Hyderabad

Work from Office

Hiring Interns for Maxis Clinical Sciences interested to explore their careers in Healthcare AI 6 months paid internship with high chances of absorption basis peerformance Pre-MBA Candidates/Pre-Tech Majors with AI/Python/ Machine learning having interest to explore their careers in life sciences, pharma and biotech teams embed AI across Clinical Research. Our Agentic AI platform uses AI Agents to bring insights, automation, and copilots into existing workflow Shifts - Can be US Shifts or early morning shifts with overlap. Preferred candidate profile Youll work directly with the founding team, supporting high-impact initiatives across: Strategy: GenAI research, competitive intel, and market mapping Sales and GTM strategy: Client materials, project coordination, success enablement Finance: Fundraising, investor updates, and internal planning Technology: AI Agent development, Community building Special Projects: Fast-moving, zero-to-one internal initiatives What were looking for: High-agency generalist with strong work ethic, curiosity, and AI tool fluency (e.g., ChatGPT, Perplexity, AI Presentation tools, AI data analysis tools, Google Suite) Preferred: MBA / Tech (Tier 1/Tier 2) or prior strategic/startup role Bonus: Experience in US pharma-tech or the GenAI ecosystem If interested please share a response about 1. Why you’re the right fit 2. What sets you apart (pharma-tech, fundraising, or founding team experience) on Puja.k@maxisclinical.com Regards Puja Khemchandani

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0 years

0 Lacs

India

Remote

Position : Backend Developer (Chatbot Integration)- Neo4j& Redis Job Summary : We are seeking a highly experienced Python Developer with deep expertise in backend development, scalable architecture, and data-driven systems. The ideal candidate should have a strong foundation in building microservices , managing high-volume data pipelines, and integrating modern tools and technologies. The role demands someone who is self-driven , technically sound, and confident in leading technical discussions with clients. Technical Responsibilities: Develop and maintain microservices-based architecture for scalable systems Build and optimize RESTful APIs , asynchronous jobs , background schedulers , and data pipelines Create and manage SQL & NoSQL data models using PostgreSQL , MongoDB , DynamoDB , and Click House Ensure secure and efficient APIs with OAuth2 , rate limiting , and industry best practices Work on graph databases like Neo4j , and integrate Redis for caching and real-time performance Implement chatbot integrations into backend systems where required. Work Mode: Remote, Full Time (California) Timing: 1st shift - 4 hours of PST (9 AM - 1 PM) 2nd Shift - Will be addressed during the interview discussion. Note: Candidates must currently be serving their notice period and should be available to join within 15 to 20 days.

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1.0 - 2.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Qualification Requirement 1 to 2 years of hands-on experience in video editing and design with proficiency in After Effects, Premier Pro, and Canva. Knowledge of other AI tools related to video editing and design is a plus. Strong creativity with the ability to develop innovative and captivating ideas that align with project needs. Excellent time management skills, with the ability to work under tight deadlines. A keen eye for detail, and the ability to produce polished and professional work. Willingness to learn and grow in the field of video design. A portfolio showcasing your video design work is preferred. Job Responsibility Design and edit high-quality videos for various platforms using After Effects, Premier Pro, and Canva. Align visuals with the creative vision and client requirements, ensuring all video content is captivating and impactful. Work efficiently within tight deadlines, delivering tasks quickly and with precision. Stay updated with new AI editing tools and techniques, incorporating them into your work to enhance creativity and output. Collaborate with cross-functional teams to ensure videos meet project objectives and align with brand guidelines. Maintain a consistent level of creativity and quality throughout all video projects. Be willing to learn and grow in the domain of video design, staying current with industry trends.

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3.0 - 5.0 years

11 - 16 Lacs

Bengaluru

Work from Office

About the Role Familiarizing and adopting work methodology aligning with the existing ACoE organization. Contributing to the Solutioning/POCs for key initiatives already in-flight Applying modern development practices in the delivering POCs/prototypes in intelligent Automation technologies. Make sure ACoE continues to delivery intelligent automation capabilities on-prem and cloud adding decision and conversational intelligence Become a key member of a high performing team that can take ownership of innovative projects from inception to delivery. Proactively look for and explore opportunities where ACoE can improve the status quo or generate new business value Drive data and analytics through insights, reporting, and predictive models that support finance strategy and ensure proper implementation of analytics driven decision via various automation techniques. Implement NLP where applicable and complete the use cases as per requirements. Having experience in implementing chatbot functionality. Connect to Database and integrate the code with the visualization tools by enabling interaction with database/bot/Power BI Create technical documentation for reference and reporting Develop intuitive software that meets and exceeds the needs of the company Experience working with SAP (ERP), SFDC, Microsoft Office preferred Have led a team of junior developers to guide/mentor them on best practices of RPA solution Owned review of production ready deliverables. Relevant experience/awareness in Python, Chatbots, OCR, ML and AI techniques Experience in creating workflows, storyboards, user flows, process flows and site maps. Knowledge of frameworks/systems like AngularJS, Git and more Experience in Power BI or any visualizations tools is preferrece About You Can understand, apply, integrate, and deploy Machine Learning capabilities and techniques into other systems. 3 to 5 years of experience. Demonstrate experience designing cloud-native applications in AWS particularly those involving ML models. Have hands-on experience in other programming and scripting languages (Java, TypeScript, JavaScript, etc.). Had previous exposure to Natural Language Processing (NLP) problems and have familiarity with key tasks such as Named Entity Recognition (NER), Information Extraction, Information Retrieval, etc. Can understand and translate between language and methodologies used both in research and engineering fields. Have been successfully taking and integrating Machine Learning solutions to production-grade software. #LI-AD1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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8.0 - 13.0 years

20 - 35 Lacs

Hyderabad, Pune, Chennai

Hybrid

Hiring for Nice cx one , Implementation s must Hybrid Gurgaon,Chennai,Hyderabad, Bangalore,Pune, Mumbai Delivery exp. must "conversational AI", "VOICE BOT", "ccaas", "genai", "bot", cx transformation", "nice cxone", "cxone", "service strategy"

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8.0 - 13.0 years

20 - 35 Lacs

Hyderabad, Pune, Chennai

Hybrid

Experience in Nice CX One as a developer, designer, configuration, implementation, omni channels, Presales in Contact center.

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7.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI. Want to become a key part of the Generative AI revolution? We should talk. We are looking for a visionary leader to design, develop, and deliver strategic data-centric insights by leveraging next-generation analytics and BI technologies. This is not a traditional reporting role—we seek someone who is data-centric, insight-driven, and eager to drive meaningful impact through innovative, scalable solutions. This role is perfect for someone who wants to enable innovation and growth, is passionate about data storytelling, and brings a future-forward mindset—particularly around AI-driven BI and conversational intelligence. Responsibilities Become an expert on internal and external data trends relevant to Netomi’s business and product ecosystem. Design and maintain BI dashboards and tools that enable teams to independently track and understand business metrics. Conduct deep-dive analysis into chatbot performance, user interactions, and conversational flows to identify key optimization opportunities. Collaborate with product, engineering, and customer success teams to translate conversational analytics into actionable insights. Integrate and analyze data from conversational platforms (e.g., chatbot logs, NLU/NLP systems) to improve intent accuracy, resolution rates, and customer satisfaction. Leverage Generative BI tools to create dynamic, automated reports and data narratives that respond to natural language queries. Partner with enterprise architects to ensure solutions align with broader data architecture and governance principles. Drive automation of recurring reporting tasks and streamline data workflows using scripting and scheduling tools. Monitor AI-driven systems for accuracy, bias, and explainability in outputs—ensuring business users trust the insights provided. Requirements 7+ years of experience designing and developing BI and analytics solutions, including leadership responsibilities. Experience with generative BI platforms (e.g., ThoughtSpot, Tableau Pulse, Microsoft Copilot in Power BI) and natural language query systems. Proven expertise in chatbot analytics, conversational flow optimization, and voice-of-customer data interpretation. Hands-on experience with SQL, scripting languages (Python or R), and data visualization tools (Quicksight, PowerBI, Tableau, Qlik). Solid understanding of data modeling, ETL processes, and data architecture best practices. Ability to translate complex data into clear business recommendations using interactive dashboards and storytelling techniques. Strong stakeholder management and communication skills, with the ability to present insights to both technical and non-technical audiences. Experience leading small, agile teams and working cross-functionally in a fast-paced environment. Nice to Have Familiarity with NLP/NLU systems and how they generate structured data from conversation logs. Experience with customer experience analytics, support automation, or virtual agent performance metrics. Background in AI explainability and building trust in AI-generated insights. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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8.0 - 12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Technology Travel Percentage 0% What you Bring Previous 8-12 years of experience delivering and managing large scale technical contact center implementations Knowledge in the following areas is critical~ RPA, CTI, Agent Desktops, Chatbot, Voicebot, Voice recording, PBX/ACD Knowledge of contact center applications such as QM, Speech analytics, Automation, VoC, Cloud & WFM is a definite plus Working knowledge of Jira/ServiceNow- develop metrics dashboards and filters, maintain user stories and issues, plan sprints, etc Working knowledge /Implementation Experience of RPA tools (UiPath, AA 360 etc., NICE inContact) Working knowledge /Implementation Experience of Amazon Web Services (AWS) / Azure Must have good commercial judgment and be capable of working in an aggressive delivery environment Proven operational excellence and client services experience in Back office/contact center industry specifically in Digital and CX Transformation Cross domain experience includes Payments, Banking Financial Services Experience in handling different kinds of Contact Center process solutions like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk In-depth knowledge of contact center and BPO processes Must demonstrate a high level of technical expertise and experience Strong analytical skills, being able to perform ROI / CBA analysis Superior people skills Exceptional presentation and demo capabilities Strong verbal/written communication skills Self-motivated, highly organized, and team-oriented About The Team Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. Added Bonus If You Have 1-year of customer service experience 1-year experience working in a high-volume call center Excellent customer service skills that build high levels of customer satisfaction What We Offer You A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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1.0 - 3.0 years

0 Lacs

India

On-site

About MIA – My Intelligent Assistant MIA is a next-generation Conversational AI Platform offering no-code deployment of chatbots, voice bots, and digital AI agents for enterprises and governments. MIA automates first-line support, sales enablement, appointment booking, data integration, and more — all via smart, voice-enabled experiences. We are expanding our support team and looking for a Service Support Engineer who can ensure top-notch service delivery and client satisfaction across different geographies. Key Responsibilities Act as the first point of contact for client inquiries, incidents, and support requests Handle live customer queries via email, phone, and ticketing systems with a “Client-First” mindset Troubleshoot issues related to bot behavior, integrations, campaign configurations, or API responses Collaborate with product and development teams to escalate and resolve technical concerns Maintain and update support documentation and FAQs Monitor client environments for uptime, error logs, and user feedback Participate in weekend and after-office support rotations Train clients on basic platform use and best practices, where needed Must-Have Qualifications Bachelor’s degree in Computer Science, IT, Engineering, or related field 1–3 years of experience in technical support or application support (preferably SaaS or AI platforms) Excellent spoken and written English communication skills Strong analytical and problem-solving abilities Familiarity with tools like Postman, ticketing systems (e.g., Freshdesk, Zoho Desk), and log monitoring platforms Basic understanding of REST APIs, webhooks, and chatbot/voice bot ecosystems Preferred Skills Prior experience with Conversational AI platforms, CPaaS tools, or cloud services Exposure to integrations with platforms like Twilio, WhatsApp API, Zoho, HubSpot, or custom CRMs Knowledge of JSON, XML, and error debugging is a plus What You’ll Gain Direct interaction with global clients across hospitality, telecom, healthcare, and government Opportunity to grow within a fast-scaling AI company Performance-based incentives and recognition Exposure to cutting-edge AI technology and no-code development Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per year Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Weekend availability Work Location: In person

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7.0 years

0 Lacs

Andhra Pradesh

On-site

Possess in depth knowledge of the US healthcare domain with a strong focus on insurance Good understanding of AI ML concepts for dashboard data insights and Chatbot solutions Hands on experience with web services REST SOAP and tools like Postman and Insomnia Strong Agile methodology proficiency including user story grooming sprint planning and stakeholder collaboration Solid understanding of data mapping data dictionaries and functional specifications Ability to act as liaison between Business Development and QA teams Excellent documentation and communication skills Experience supporting full software development lifecycle SDLC including testing and troubleshooting Bachelors degree in Computer Science Information Systems or related field 7 years of experience in systems analysis integration or a related technical role Secondary Skills Foundational understanding of AI ML concepts for dashboard and data insights Experience with Salesforce SFDC including configuration customization workflows reports dashboards and user management Familiarity with Salesforce Service Cloud Health Cloud and AppExchange solutions Experience with screen mockups and UI to data mapping Involvement in competitive strategy and data driven decision making Experience coordinating with third party vendors and monitoring solution compliance Awareness of process optimization through dashboard metrics and user analytics Strong SQL skills for data validation and reporting About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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6.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Location: Bangalore Experience Level: 6-8 years Position: Lead Data Scientist Education: BE/BTech from Tier 1 institutes (IITs/IIITs/NITs). Preferably MS in CS/NLP/KGs/Vision at top tier institute, for lead DS. Reimagine Travel decisions with the power of AI @ MakeMyTrip. MakeMyTrip has been AI/ML/Data/Platform powered organization. We are now shaping the future of travel for Bharat customers, with GenAI-centric innovations, leveraging SLMs, Vernacular STT/TTS, and travel content systems. Join us to take these systems, chatbots, Cx, content to next orbit of excellence. About The Role As a Lead data scientist , you will: Design, develop, and fine-tune multilingual Small Language Models (SLMs) with advanced AI capabilities for agentic applications such as travel destination expertise, Myra bot orchestration, hotel semantic search, and customer support bot assistance. Build custom Natural Language Inference (NLI) and reward-scoring models to improve preference-based SLM training(DPO, PPO, SteerLM etc), enhancing multi-agent response quality and relevance. Develop and implement active learning pipelines for data and models, for NLP, Named Entity Recognition (NER), conversational latent intent/concepts, travel-specific embeddings, and domain-specific SLM training for summarization, rephrasing, and planning. Architect and enhance conversational AI systems to dynamically adapt and comprehend concepts/intents, NLP, and NER tasks across multiple lines of business, supporting the Myra chatbot ecosystem. Drive end-to-end quality assurance through robust integration and experience testing, establishing objective evaluation metrics and leveraging A/B testing for performance optimization. Mentor and guide engineering teams in advanced SLM and Generative AI analytics, fostering growth and innovation. Collaborate across teams to deliver scalable solutions that impact millions of users, ensuring alignment with business goals. Focus on hosting and deploying Generative AI models on robust and efficient infrastructure to support large-scale operations. What You Bring Deep experience in Natural Language Processing (NLP & NLI), tiny/small language models, base language model retraining (both transformer and BERT based architectures). Extensive experience in conversational NLP systems. Experience in SLM adaptor fine tuning, SFT training, SLM pruning (base and instruct models) Experience in retriever frameworks in Q&A bots. Experience in contrastive learning, graph learning based embedding methods with heterogenous features. Preferably experience in building NLP active learning pipelines. Demonstrable experience in scaling your models to large scale search systems is a plus. Very good critical reasoning skills, data centric NLP/NLI systems. Must have temperament and hunger to work in fast-paced environment. Why Join Us? Be part of a team revolutionizing the travel industry with cutting-edge AI and Generative AI technologies, impacting millions of users worldwide.

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0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

🚀 Join Our Team at Influbot.ai as an Influencer Onboarding Specialist!🚀 Influbot.ai is an AI-powered creator monetization platform that helps influencers earn by engaging directly with their audience through paid chats and interactive video calls. Influbot allows creators to turn fan interactions into income by integrating chatbot technology that personalizes communication. The platform offers a smooth onboarding process for creators, enabling them to set up their profile, connect with fans, and start monetizing quickly. Influencers can use their custom chatbot to respond to messages, manage interactions, and generate revenue through exclusive, paid content and conversations. 🔍 Role Overview: This is a full-time on-site role in Jaipur for an Influencer Onboarding Specialist at Influbot.ai. The primary responsibility is to onboard creators onto the Influbot platform using their existing personal database of influencers. The specialist will guide creators through account setup, ensure they understand how to use the chatbot, and manage their ongoing engagement and performance. The role also includes maintaining relationships, supporting marketing efforts, and overseeing the full lifecycle of each creator on the platform. 🎯 Key Responsibilities: Leverage your personal database of UGC, Fitness, Astrology, and Fashion content creators —those with whom you already have established connections—to recruit, negotiate, and onboard them efficiently onto our chatbot. Facilitate the onboarding of influencers into our chatbot : ensure creator profiles are set up, trained on brand messaging, and content workflows are integrated seamlessly. Cultivate and maintain strong relationships with influencers; oversee communication, negotiate terms and contracts, and manage content deliverables. Coordinate campaigns with internal functions such as creative, PR, product, and social media teams to ensure alignment on messaging, content, and timelines. Track and analyze campaign metrics—engagement rates, reach, conversions—and deliver performance insights and optimization recommendations to stakeholders. Stay current with influencer marketing regulations (e.g., disclosure guidelines) and emerging platform trends to keep campaigns ethical and cutting-edge. Formulate influencer marketing strategies that support brand goals—coordinate all creator touchpoints, and guide each phase through to final evaluation and insights. Qualifications Should have an existing personal database of creators of all genres. Strong Communication and Public Relations skills Experience in Influencer Marketing and Social Media Marketing Sales skills Ability to build and maintain relationships with influencers Excellent negotiation and persuasion skills Detail-oriented and organized Bachelor's degree in Marketing, Communications, Business, or related field 🎁 What We Offer: Join a fast‑growing team that values creativity, innovation, and creator-first strategies. Be part of building influencer engagement through chatbots—an exciting frontier of digital marketing. Attractive compensation, performance incentives, and growth opportunities tailored for proactive, networked professionals. Ready to help creators thrive? Apply now via the LinkedIn job portal or email hr@celebgaze.com with your resume and cover letter! Influbot.ai is an equal opportunity employer and celebrates diversity. We’re committed to fostering an inclusive environment for all employees. #TalentManager #InfluencerMarketing #ContentCreators #CareerOpportunities #JoinOurTeam #InflubotAI

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0 years

0 Lacs

India

Remote

About Debales.ai Are you passionate about artificial intelligence and looking to kickstart your career in a dynamic tech company? Debaales.ai is seeking an AI intern to join our innovative team. As an AI intern, you will have the opportunity to work on cutting-edge projects and gain hands-on experience in the field of AI. Location - Work from home Duration - 6 months Stipend - Rs.5000 per month Roles and Responsibilities:- 1. Collaborate with our team of AI experts to develop and deploy AI models 2. Assist in analyzing and interpreting complex data sets to drive business insights 3. Contribute to the design and implementation of machine learning algorithms 4. Proficiency in programming languages like Python, with experience in frameworks like LangChain 5. Hands-on experience with LLMs (e.g., OpenAI, Hugging Face, etc.) 6. Strong understanding of retrieval systems and vector databases (e.g., Pinecone, Weaviate) 7. Experience deploying solutions on cloud platforms (AWS, Azure, or Google Cloud) 8. Familiarity with chatbot frameworks and APIs for integration 9. Experience in building conversational AI solutions for specific industries or applications 10. Knowledge of prompt engineering and fine-tuning LLM The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects. Qualifications · Bachelor's degree or equivalent experience in Computer Science · Previous experience in using HTML, CSS, and JavaScript · Proficiency in at least one server-side technology (Java, PHP, NodeJS, Python, Ruby) · Ability to multi-task, organize, and prioritize work Skills Artificial intelligence Data Science Data Structures Deep Learning Machine Learning Natural Language Processing (NLP) Neural Networks Python Other Information :- · Availability: Candidate must be available for a duration of 6 months . · Meeting Hours: Must be able to join meetings from 6:30 PM to 12:00 AM . · Knowledge or have worked with agents, tools and built multi agentic architecture.

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5.0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

🚨 We're Hiring! Senior Data Scientist | Indore | C2H 🚨 Are you passionate about LLMs, RAG architecture, and building intelligent AI-driven chatbots? We’re on the lookout for a talented Senior Data Scientist (5+ years experience) to join our team and work on cutting-edge solutions involving Large Language Models, Retrieval-Augmented Generation, and MySQL-backed chatbot development. 📍 Location: Indore (Hybrid/Onsite) 💼 Engagement Type: Contract to Hire (C2H) 🧠 Key Skills: ✔️ LLMs (GPT, LLaMA, Claude, etc.) ✔️ RAG, LangChain, OpenAI API ✔️ Python, PyTorch/TensorFlow ✔️ MySQL, FAISS/Pinecone/Weaviate ✔️ AI chatbot development & deployment (Docker, Kubernetes, Cloud) 🔍 If you have hands-on experience in fine-tuning transformer models, building custom embeddings, and working with vector databases, this is a golden opportunity to shape next-gen AI products. 💬 Interested or know someone who might be? 📩 DM me or share your resume at nehasisodiya@orbioninfotech.com #DataScience #LLMs #RAG #Hiring #IndoreJobs #AIJobs #LangChain #OpenAI #ChatbotDevelopment #C2H #SeniorDataScientist

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Chalakkudy, Kerala, India

On-site

Libromi is looking for a Technical Sales & QA Consultant to join our fast-growing team. This is a hybrid role that blends technical expertise with sales and client-facing responsibilities. You’ll guide prospects through product demos, consult them on the best automation strategies using our WhatsApp-based AI tools, implement structured chatbot flows and integrations, and ensure top-notch quality throughout the client lifecycle. Key Responsibilities: Provide live product demos and technical consultations to inbound leads. Follow up with prospects, draft tailored proposals, and help close deals. Lead technical implementation of chatbot workflows, API integrations, and automation solutions. Deliver onboarding training and ongoing support to clients. Work closely with internal teams and clients to ensure smooth, high-quality implementations. Perform QA checks and validate that the final deliverables meet client expectations. Preferred Skills & Qualifications: Background in computer science, engineering, or similar. Excellent communication and client handling skills. Experience with software testing or QA is a plus. Familiarity with APIs, webhooks, and automation tools is highly preferred. Ability to understand business use cases and convert them into working chatbot flows and integrations. Why Join Us: Join a fast-scaling B2B SaaS startup offering advanced AI and WhatsApp automation tools to a global clientele. High recurring incentives – earn 5% to 10% commission on every SaaS subscription you close, with deal sizes ranging from $500 to $2000 . Work closely with overseas companies and decision-makers, gaining global exposure. Massive earning potential – as your client base grows, you can build a recurring income stream that can scale to 5 figures monthly . Get access to quality inbound leads, structured onboarding, and dedicated tech support to help you succeed. Continuous learning and career growth in a cutting-edge tech ecosystem.

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0 years

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Chalakkudy, Kerala, India

On-site

Libromi is a fast-growing AI-first SaaS platform specializing in WhatsApp automation, chatbot solutions, and e-commerce integrations. As an official Meta partner, we serve 2000+ businesses globally and are preparing for an exciting scale-up phase post-GITEX 2025. We’re hiring Sales & Implementation Support Executives to help consult potential clients, guide them through our automation tools, and provide post-sale implementation support. If you're tech-savvy, client-focused, and eager to grow in a startup environment, we’d love to meet you. Key Responsibilities: Engage with inbound leads to understand their business needs and explain how Libromi can help. Provide product demonstrations and onboarding assistance to new customers. Support the implementation of our automation tools and chatbot builder with basic configuration or training. Act as a liaison between customers and the technical team to ensure smooth integration (e.g. Shopify, WooCommerce, API-based tools). Follow up on prospects, nurture relationships, and assist the sales team in closing deals. Maintain accurate lead, sales, and support records in the CRM. Provide basic troubleshooting and support during onboarding and usage phases. Qualifications: Bachelor's or Master's degree in Computer Science , Engineering , or Business Administration (MBA) . Fluent English – spoken and written. Good understanding of basic tech concepts (web, APIs, integrations). Familiarity with CRMs, SaaS platforms, or marketing tools is a plus. Excellent interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced startup environment. Bonus Skills (Preferred but Not Mandatory): Hands-on understanding of APIs or workflow automation tools (e.g., Zapier, Pabbly, Make). Experience with WhatsApp Business API, Shopify, or chatbot tools. Previous experience in tech sales or SaaS onboarding. What We Offer: A chance to work with cutting-edge AI & automation technologies. Opportunity to grow in a fast-scaling global SaaS company. Dynamic startup culture with mentorship and growth support. Competitive compensation with recurring incentives.

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Chalakkudy, Kerala, India

On-site

Libromi is a fast-growing AI-first SaaS platform specializing in WhatsApp automation, chatbot solutions, and e-commerce integrations. As an official Meta partner, we serve 2000+ businesses globally and are preparing for an exciting scale-up phase post-GITEX 2025. We’re hiring candidates with experience in Software testing & auytomation to help consult potential clients, guide them through our automation tools, and provide post-sale implementation support. If you're tech-savvy, client-focused, and eager to grow in a startup environment, we’d love to meet you. Key Responsibilities: Engage with inbound leads to understand their business needs and explain how Libromi can help. Provide product demonstrations and onboarding assistance to new customers. Support the implementation of our automation tools and chatbot builder with basic configuration or training. Act as a liaison between customers and the technical team to ensure smooth integration (e.g. Shopify, WooCommerce, API-based tools). Follow up on prospects, nurture relationships, and assist the sales team in closing deals. Maintain accurate lead, sales, and support records in the CRM. Provide basic troubleshooting and support during onboarding and usage phases. Qualifications: Bachelor's or Master's degree in Computer Science , Engineering , or Business Administration (MBA) or BTECH, BCA, BSC CS . Fluent English – spoken and written. Good understanding of basic tech concepts (web, APIs, integrations). Familiarity with CRMs, SaaS platforms, or marketing tools is a plus. Excellent interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced startup environment. Bonus Skills (Preferred but Not Mandatory): Hands-on understanding of APIs or workflow automation tools (e.g., Zapier, Pabbly, Make). Experience with WhatsApp Business API, Shopify, or chatbot tools. Previous experience in tech sales or SaaS onboarding. What We Offer: A chance to work with cutting-edge AI & automation technologies. Opportunity to grow in a fast-scaling global SaaS company. Dynamic startup culture with mentorship and growth support. Competitive compensation with recurring incentives.

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2.0 - 4.0 years

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Bangalore Urban, Karnataka, India

On-site

We are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the fundamentals of generative AI, and is passionate about delivering seamless user experiences. This is a non-technical role that doesn't require coding, but does require a foundational understanding of how conversational bots work, how workflows are structured, and how to methodically test and evaluate them. Key Responsibilities Evaluate AI Responses: Systematically test chat and voice bot outputs for coherence, relevance, tone, factual accuracy, and alignment with business objectives. Test Workflows: Assess conversation flows and user journeys for edge cases, logical consistency, and usability across different platforms (web, mobile, IVR). First-Principles Problem Solving: Analyze and break down complex issues using first-principles thinking; question assumptions and propose better alternatives. Scenario Creation: Develop diverse test scenarios and real-world prompts to validate AI performance across varied contexts and user intents. Feedback & Reporting: Document bugs, inconsistencies, and improvement opportunities; work closely with product, design, and engineering teams. AI Alignment Audits: Ensure the AI responses align with user intent, brand tone, and ethical guidelines. Collaborate on Evaluation Frameworks: Help define or refine qualitative and quantitative criteria for bot performance and user experience. Requirements Qualifications 2-4 years of experience working in chatbot/voice testing, or a related field. Strong analytical skills and a problem-solving mindset grounded in first-principles thinking. Prior experience in QA, user research, product evaluation, or content moderation is a plus. Familiarity with generative AI technologies (like ChatGPT, Bard, or Claude) and LLMs. Basic understanding of conversation design, chat/voice interfaces, and user journey mapping. Ability to write clear, concise test documentation and reports. Excellent communication skills and attention to detail. Curious, user-centric mindset with a drive for continuous improvement.

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0.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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0.0 - 3.0 years

0 Lacs

Gurugram, Haryana

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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4.0 - 8.0 years

0 Lacs

haryana

On-site

An IT Service Management Specialist plays a crucial role in managing IT tickets, service operations, and queue management on a day-to-day basis. In this position, you will collaborate with Vendor partners to oversee open tickets, ensure proper closure of tickets with business response, and serve as the first level of escalation for issues beyond the Vendor partners" scope. Your responsibilities will also include escalating issues for resolution, being available 24/7 for escalations, and striving for first-time resolution within SLA. As the primary point of contact with customers, you will maintain ownership of faults, provide timely updates, prioritize issues effectively, and communicate solutions clearly and confidently to end users. This role demands excellent customer service skills, troubleshooting abilities, and a proactive approach to incident supervision from initiation to resolution. You will also be responsible for identifying and escalating recurring issues or service risks, sharing knowledge with team members, and demonstrating a customer-centric support approach. To excel in this role, you should have 4-6 years of experience in managing ITSM and IT Operations portfolios, with a strong background in Incident Management, Problem Management, and Service Catalog/Service Requests within the ITIL Framework. Your expertise should extend to creating, documenting, and disseminating IT processes, conducting root cause analysis, and fostering strong relationships with both business and IT stakeholders. Additionally, possessing ITIL Certifications would be advantageous. In terms of technical skills, you should be well-versed in Meta Services Exposure, API Usage and monitoring, AI/ML applications, Large Language Models (LLM), ChatGPT, ChatBot technologies, and GCP/Cloud platforms. Experience with mandatory Meta Services exposure, API Knowledge, AI/ML applications, LLM, ChatGPT, ChatBot technologies, and exposure to GCP Cloud is essential for this role. Overall, this position requires a proactive, customer-focused mindset, strong technical acumen, and the ability to collaborate effectively with internal and external teams to deliver exceptional service experiences and drive continuous improvement in IT service management.,

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1.0 years

0 Lacs

Vishakhapatnam, Andhra Pradesh, India

Remote

Backend Developer (Python – Flask/Django 1-2 Years Experience ) 📍 Vishakhapatnam (Remote) | 🏥 BookMyDoctor India | 📄 Contract / Equity-Based 🏥 About BookMyDoctor BookMyDoctor India is a next-gen, AI-powered healthcare platform focused on improving hospital and doctor accessibility in Tier-2 and Tier-3 cities. We're building voice-based appointment booking, smart AI search, and online consultations into a seamless digital experience for patients and hospitals. We're backed by FoundingTeams.ai and are assembling a driven tech team to launch our MVP and scale fast. Role: Backend Developer (Python – Flask/Django Preferred) We are looking for a motivated backend developer to join our founding tech team. You'll work closely with our UI/UX designer and frontend developers to build scalable backend logic, APIs, and healthcare data systems. Key Responsibilities Develop & maintain RESTful APIs for patient booking, hospital dashboards, and admin panel Manage authentication flows (login, register) for both doctors and patients Design database schema for doctor profiles, slots, appointments, feedback, and payments Integrate external APIs (payment gateways , WhatsApp, Zoom/Jitsi for video consults) Ensure backend is secure, modular, and scalable for future expansion Collaborate with frontend team to ensure smooth API consumption and versioning Write clean, well-documented code and perform unit testing. Tech Stack Languages: Python 2+ Frameworks: Django / FastAPI (preferred) Database: PostgreSQL / MongoDb Tools: Git, GitHub, Postman, Docker (optional), JWT Auth API Integration: Razorpay, WhatsApp API (Twilio), Zoom/Jitsi, Google Maps Requirements 1–2 years of backend development experience Strong understanding of REST API principles Experience in at least one Python web framework (Flask, Django, FastAPI) Familiarity with API documentation tools (Swagger, Postman) Comfortable working with JSON, third-party APIs, and integrations Bonus: Experience with chatbot backend logic or AI microservices 💰 Compensation & Perks performance-based stipend , (if opted) - Equity-based role (0.5–3%) Mentorship, Letter of Recommendation, and option to become Founding Engineer Flexible hours & remote-first team Real impact – build tech that solves real healthcare gaps Why Join BookMyDoctor? Work directly with the founder & product team Real healthcare impact — build tech that saves lives Future opportunities in leadership as we scale Fully remote, flexible work environment 📬 Apply Now If you're passionate about building real tech that creates change, apply by sending: Your CV / Resume GitHub / Portfolio links Any side projects or APIs you’ve built 📧 Email: info@bookmydoctorindia.com 🔗 LinkedIn: BookMyDoctor India

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0 years

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Chennai, Tamil Nadu, India

On-site

The Applications Development Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Responsibilities: Designing, implementing, and maintaining secure and stable AI/ML solutions using leading AI technology frameworks, including conversational AI solutions Aligning AI/ML use cases with business strategies and key performance indicators and other metrics Working closely and lead software engineers to build new applications to run on AI/ML platforms Perform data analysis, feature engineering, and NLP training to optimize model performance Monitoring current and future trends and advancements in AI, machine learning, and other emerging technologies Provide vision for relevant technology systems, including those that support enterprise risk management and independent compliance applications, ensuring that engineers use blueprints, architecture, patterns, and design. Explore and prototype novel techniques in generative AI/ML including fine-tuning, reinforcement learning with various of reward strategies, transfer learning, and multimodal alignment. Build and maintain chatbot solutions using bot builder platforms Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements. Requires sophisticated analytical thought to resolve issues in a variety of complex situations. Develop and maintain applications using Node.js and JavaScript, along with relevant frameworks. Contribute to the development of Generative AI use cases and proof-of-concept projects. Uses developed communication skills to negotiate and often at higher levels. Collaborate with cross-functional teams to integrate AI/ML and NLP solutions into existing products and systems. Perform batch testing and quality assurance of chatbot performance and other NLP applications. Develop and maintain NLP pipelines for text processing and analysis. Implement API and system integrations. Manage databases for storing and retrieving user data using MongoDB, SQL, or other NoSQL databases. Conduct A/BT testing for conversation flows. Good to Have: Experience with cloud computing platforms (e.g., AWS, Azure, GCP). Experience with MLOps practices. Contributions to open-source AI/ML or NLP projects. Experience with Generative AI models and applications. Deeper expertise with Kore.ai platform, including NLP training and batch testing (preferred for one position). Experience with Java and Spring Boot. Knowledge of Unix/Linux operating systems. Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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