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0.0 - 5.0 years
3 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti - 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 3 weeks ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th June 2025 (Monday) || Ahmedabad Location Date: 30-June-2025 (Monday) MS Teams meeting ID: 460 360 108 287 3 MS Teams Passcode: cH6uA9wo Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Immediate Hiring for US Chat Process Location- Hyderabad Shift-: US shift (Night Shift) Cabs available Min 2 Yr Exp in International Chat Process Excellent Comms Sal 5 LPA Call@9205503253 / 9953262467 or share cv to sumit@shadowplacements.com Required Candidate profile Experience of International Chat Process is mandatory. candidate must have experience of live and multiple chat handling exp Domestic exp will not be considered Call@9205503253 / 9953262467
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 3.8LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*] We look forward to meeting you in person! Best regards, *Mary* *Irudaya* Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].
Posted 3 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Title: Hiring for Voice & Non-Voice BPO Roles International & Domestic Process | Bangalore | Call Ameena Company: JobShop – India’s Largest BPO Hiring Firm Job Description: We are hiring for multiple voice and non-voice customer support roles across leading BPO companies in Bangalore. If you are looking for a rewarding career with great growth and earning potential, apply now! Roles & Locations: Domestic Technical Support (Voice) Whitefield, Bangalore Languages: English + Hindi 5 Days Working + 2 Way Cab Salary: Up to 30,000/month Min. 1 Year Experience Required International Technical Support (Non-Voice) Whitefield, Bangalore US Shift | 5 Days Working + 2 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Non-Voice) Manyata Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Voice – Fresher) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 32,000/month Freshers / Experienced Can Apply International Customer Support (Voice – Experienced) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 40,000/month Min. 1 Year Experience Required Desired Candidate Profile: Strong communication skills (English mandatory for international roles) Experience in customer service/technical support preferred Willingness to work in rotational or night shifts Immediate joiners preferred Perks and Benefits: Cab Facilities (1 or 2 way based on role) Fixed 5 Days Working Great Work Environment Growth Opportunities in MNCs On-the-spot offer letters for eligible candidates Call to Apply: Contact Ameena at 8095524000 or 9964080000
Posted 3 weeks ago
0.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities: Consultant Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Preferred candidate profile: Fresher 2024 Graduate, Comfortable with Night Shift Interested candidates can contact to HR Muskhan OR can share their resumes to muskhan_s@trigent.com Regards, HR Muskhan Trigent Software muskhan_s@trigent.com
Posted 3 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
Chennai
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Urgent Hiring for International Chat Support ( Customer Service ) Any Grad /Post Grad + 12 months exp In International Chat Support , Customer Care , Live chats , Dual chats exp required Salary Upto - 5LPA + Variables Whatsapp- Shubhani - 8595849767
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 9891917203 Recruiter Name-Aftar Mention Aftar-121 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 3.00LPA to 3.75LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Aftar (ARC code- 121) Contact - 9891917203 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 10:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672559 Recruiter Name-Nikhil Mention Nikhil-120 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 2.50LPA to 4.00LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Nikhil (ARC code- 120) Contact - 8147672559 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 11:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.
Posted 3 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skills. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. Night shift allowances for Male. If interested, please call Sanjana on 8527257726.
Posted 3 weeks ago
2.0 - 4.0 years
2 - 3 Lacs
Surat, Vesu
Work from Office
We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: 2 years in customer service or support role (preferably in e-commerce or fashion). Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment. skills : - customer support, e-commerce, fashion industry, online retail, customer inquiries, order processing, refunds, exchanges, returns, issue resolution, live chat support, email support, social media customer service, Zendesk, Freshdesk, remote work, problem-solving, communication skills, English proficiency, customer experience, sustainability, fast-paced environment, teamwork, customer satisfaction.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc. Handle customer inquiries and resolve issues related to products/services offered by the company. Work on a rotational shift schedule including evenings (24x7) with weekends off. Meet performance targets set by the organization for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings, We are Hiring for International Technical Support Executive for Pune and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore and Pune Qualification * Graduates * Good Verbal --- communication skills in English *1+ year International Service Desk Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *kanak 898889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING\ Reagrds, HR Team Honey
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle customer queries via chat, email, and non-voice processes. Provide excellent communication skills to resolve issues efficiently. Work on international chats from UK & US shifts (rotating week off). Maintain a high level of accuracy while processing emails and chats. Collaborate with team members to achieve process goals.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities: Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility: Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778/ HR Dipti- 7903949583 or can directly come for an walk in interview at below mentioned address and mention " HR Shreya " or " HR Dipti " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters
Posted 3 weeks ago
0.0 - 5.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 7738521154 Shilpa www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in
Posted 3 weeks ago
0.0 - 5.0 years
3 - 3 Lacs
Mumbai, Thane, Dombivli
Work from Office
Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K In-hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Pune
Work from Office
- Take end to end ownership of the customer’s issue and follow through commitments. - Use simple language which is clearly understood by the customer. - Resolve customers query over the Web chat. - Immediate joining HR - Ms. Durga - 8072 135 893 Required Candidate profile Excellent communication skills, written and verbal Minimum 06 month experienced in live chat international BPO Any Graduate 5 days working with 2 rotational week off Both side cab providing.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
we are hiring for semivoice process Language ; Tamil,kannada,telugu,malayalam,english Experience ; freshers to 3y Salary ; 18k to 35k Immidiate joining Chennai ,perungudi location contact ; hari -89396 52965
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K in hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory Solving customer over the Chat HR Connect- Rabeya - 62918 16768 Required Candidate profile Age criteria - upto 35 Education - Graduation 26k Inhand + PLI - 3000 Minimum 06 month exp in chat 5 Days of Working Must have excellent communication Rotational shifts Cab facility two sides
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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