5493 Chat Support Jobs - Page 26

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bengaluru

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Noida

About The Role Skill required: Next Generation Customer Operations - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexible Ability to perform under pressure Written and verbal communication Ability to work well in a team Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

International Customer Support(Non Voice) Job Location : Ahmedabad Interview Location: Guwahati (walk-in drive:10th September 2025) Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Hiring for International Customer Support(Non Voice) Location : Ahmedabad Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Greetings from Sutherland!!! We are hiring candidates for an International Non-Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us immediately. 2) Excellent verbal communication skills 3) Fresher or Minimum 6 months of experience in an international process 4) Support the customers if they have any tech issues, billing etc. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 to 3 LPA Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk-In) 2) SD Panel Interview 3) Voice Assessment Please mention 'HR Tarun' on top of your resume as reference (Only Walk-in interviews are conducted). Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Excellent English communication Salary Range: 26K CTC to upto 36KCTC ready to relocate to Ahmedabad Must be willing to work in rotational shifts Travel reimbursement will be provided Initial 5 days of accommodation will be arranged by company

Position: Chat Customer Support Location: Ahmedabad Shift: Rotational Shift 5 days working Fresher & Experience Both Can Apply Salary: 26K to Upto 36K CTC Night Allowance + Cab Facility Typing skills & Excellent English Communication

International Customer Support(Non Voice) Job Location : Ahmedabad Interview Location: Guwahati (walk-in drive:10th September 2025) Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Hi We are hiring for International Chat process Undergraduate/Graduate fresher can apply Salary upto 15k in hand Variable- upto 2500 24*7 shifts 5 days working 2 Rotational offs Loc- Gurgaon Call/Whatsapp Vishu 9810359162 Anuj 9990040558 Required Candidate profile Candidate should have good typing speed Candidate should be ok with night shifts Perks and benefits Cab allowance upto 4k Variables upto 2500

Job Title: BPO Non-Voice Process Executive Job Type: Full-time Location: Bangalore Shift: Us Shift Job Summary: We are seeking a detail-oriented and efficient Non-Voice Process Executive to join our BPO team. The ideal candidate will handle customer queries and service requests through email, chat, or data entry systems ensuring accurate and timely support while maintaining high levels of customer satisfaction. Key Responsibilities: Handle customer queries via email, chat, or internal CRM tools (no voice support). Provide accurate information and resolve issues in a timely manner. Update customer records and maintain documentation. Coordinate with internal departments for issue resolution where required. Ensure confidentiality of client/customer information at all times. Meet productivity and quality targets consistently. Key Skills & Competencies: Excellent written communication skills in English. Good typing speed and accuracy . Basic knowledge of MS Office and ability to navigate computer systems. Strong attention to detail and organizational skills. Ability to work in a team environment and under pressure. Willingness to work in rotational shifts , including weekends and holidays if required. Contact Point : Anushree : 7259027282 / 7760984460 / 7259027295 / 9686454296 / 9686454294

Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in English Must have minimum 6 months of experience. Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. 5 Days Working - Night Shift 2 days rotational off. 1 Year - 31K CTC Fresher - 26K CTC 2 way cab Work Location: Marathahalli, Bangalore If interested send me your resume through WhatsApp to or call to Ankita - 7349067139

**Candidate must be ready to relocate in Ahmedabad** *5 Days working only *Fluent English Required *Salary offered: 26k to 36k + Incentives *Monthly rotational shifts Accommodation provided from the company (5 Days) Share resume on: 8780702614

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Executive Location: Hyderabad (100% Work from Office) Experience: 1 - 3 Years Shift: Night Shift What You'll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat in Business to Customer Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid option Interview Details: Dates: 6th September 2025 Time: 10:00 AM 01:00 PM Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- 500032, Gachibowli Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college Please mention "Walkin" in top of your resume. What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

Job Title: Customer Service Executive (Inbound Calls)/ Chat Process Department: Customer Service Reporting To: Team Lead Responsibilities: Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems. Assisting with customer queries: Answering questions, providing directions, and resolving potential issues. Handling customer complaints: Listening to concerns, understanding issues, and finding appropriate solutions. Taking and processing orders: Facilitating purchases, entering information, and ensuring accuracy. Escalating issues: When necessary, transferring calls to other departments for specialized assistance. Maintaining product knowledge: Staying informed about products and services to provide accurate information to customers. Adhering to call scripts and guidelines: Following established procedures to ensure consistent and professional interactions. Documenting interactions: Recording call details, resolutions, and customer information for follow-up and analysis. Meeting performance metrics: Meeting targets for call resolution, customer satisfaction, and other relevant metrics. Required Skills: Excellent communication skills: Clear, concise, and effective verbal communication is essential. Active listening: Paying close attention to customer concerns and needs. Problem-solving skills: Identifying and resolving issues effectively. Empathy and patience: Understanding and responding to customer emotions with patience and understanding. Adaptability: Adjusting to different customer personalities and situations. Product knowledge: Familiarity with the company's products or services. Customer service mindset: Focusing on providing excellent service and building positive relationships with customers. Proficiency in using call center software and systems: Familiarity with CRM and other related tools. Basic computer skills: Navigating computer systems and entering information accurately. Additional Notes: In some roles, inbound agents may also be responsible for sales, upselling products or services, and recording leads. Call center agents often work in a fast-paced environment with high call volumes. The specific duties and responsibilities of an inbound agent may vary depending on the company and industry.

Job Description :- International Chat Process Job Role - Customer Support & Upselling Job Location - Gurgaon, Sector 19 Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 Salary: Inhand - 23k & CTC - 27k Work From Office Preferred candidate profile :- Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with rotational shifts and night shifts No casual leave will be allowed for the first 3 months. Interested candidates kindly share your CV in number mentioned below. HR Barnali - 7384484039

Hiring For customer support executive (Chat Process)-Ahmedabad Salary:28k to 36K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV : 6357157165 Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profile Only work from office Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

WE'RE HIRING! Immediate Joining ! Location: Pune, Mumbai & Navi Mumbai Industries: Telecom, Travel, Banking & Finance Qualification: HSC with 1 year International voice/blended/Chat experience. Graduate Freshers Salary: Up to 6,00,000 CTC + Incentives Languages: Excellent communication skills in English language. Interview Process: HR Round Manager Round Versant Test Shift: Fixed Day Shift (9 Hours) Contact Us Today! +91 94201 15156 +91 77966 51011 +91 77966 71011 Kickstart your career with us ! HSC/Graduation Marksheets, Offer letter-Relieving letter and Payslips required. Best, Hire & Higher

Role & responsibilities The Associate Tax Analyst will be responsible for providing real-time support to U.S. individual tax clients through a live chat interface. This role involves assisting clients with tax-related and software usage questions while ensuring a seamless customer experience. The ideal candidate should possess strong communication and analytical skills and a willingness to quickly learn U.S. tax laws, tools, and applications. This is an excellent opportunity for individuals looking to start a career in U.S. taxation with a client-service-oriented approach. Responsibilities: Category Key Responsibilities Discovery Learn the fundamentals of U.S. Individual Taxation, state-specific tax rules, and client expectations. Stay informed on software updates and tax policy changes. Technical Acumen & Execution Assist U.S. clients in preparing their federal and state tax returns using a live chat platform. Resolve tax queries and guide users through the software. Maintain accuracy in information and support delivery. Analytics Interpret client questions to provide accurate and compliant tax guidance. Identify patterns or common issues to improve support strategies. People & Strategy Communicate professionally and empathetically via chat. Work collaboratively within the team and proactively manage time to handle chat volumes effectively. Preferred candidate profile Excellent Communication Skills Basic Knowledge of Finance & Accounts (Preferred) Immediate Joiner who can join from 27th Oct 2025 Willing to work in night Shift Willing to WFO- Hitec City, Hyderabad Willing to work on Contract Basis

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 15K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher / Experience Both English Must Rotational Shift 24*7 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/