5493 Chat Support Jobs - Page 25

Support Executive to handle customer queries, resolve issues, and provide a seamless experience across phone, email, and chat. The ideal candidate should be empathetic, solution-oriented, and possess strong communication skills.

Hiring for both Voice and Non voice only for Gurgaon / Noida Only Voice Rotational shifts All Qualifications are eligible.

!! Teleperformance is hiring for Gurugram location. Calling out to all candidates residing in DELHI/NCR !! Immediate Joiners Required DOJ - 12th September Job Description :- International Chat Process Job Role - Customer Support & Upselling Job Location - Gurgaon, Sector 19 Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 Salary: Inhand - 23k & CTC - 27k Work From Office Preferred candidate profile :- Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with rotational shifts and night shifts No casual leave will be allowed for the first 3 months. Interested candidates kindly share your CV in the number mentioned below. HR Rituparna - 9365277103

TECH MAHINDRA - Hiring for Email Process (Insurance) Key Responsibilities: - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduates can apply - Freshers with excellent communication skills can apply - Candidates with 6-12 months of Voice/Email process experience are also welc o me to Apply Selection Process: - HR Interview - Typing & Versant Assessments - Ops Interview and Client interview Apply now @Ms00475981@techmahindra.com CONTACT: 9717192250 (Manpreet Sachdeva) HR Team Tech Mahindra

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe, we are a team of professionals dedicated to building profitable, enduring growth among all our customers. We have an immediate opening for a Technical Assistance Agent . (Automotive products) The primary function of this role is to drive customer satisfaction by corresponding with technicians, parts staff, and consumers by phone, e-mail, and live chat on matters such as cataloging, product specifications, troubleshooting mechanical difficulties, and other diagnostic inquiries. Essential Duties & Responsibilities Answer customer queries on technical or troubleshooting aspects of water, fuel, wiper, filter, brakes, lift supports & ignition products to include but not limited to the use of telephone, Live Chat messaging, email and other various technology. Capture full call details & resolution using call handling database. Utilize OE and Aftermarket Service Information Websites for assisting customers with diagnostic inquiries. Maintain and work with in assigned department metrics. Assist with supporting customers and documenting data for market analytics. Help customers trouble-shoot technical situations and provide solid technical advice. Develop strong product knowledge on Trico Group products and uses Develop expertise on company systems and resources to accurately locate answers to questions and drive continuous system improvements. Other duties and projects as assigned. Education, Experience, and Skills Mechanical/ Production Engineering degree. Strong automotive knowledge required mechanic or technician work experience Experience with Tier 1 suppliers, original equipment (OE) manufacturers, or major car service dealerships will be considered an advantage. Proficient keyboarding skills required Proficiency in using basic computer programs like excel and other database tools Excellent communication skills with a high level of English proficiency. While not mandatory, IELTS or TOEFL certification is considered a plus. Possess skills in on-line database platforms. Ability to multitask and monitor multiple forms of communications while working on multiple computer screens and programs. Be hardworking and motivated US time zone : 5.30 pm. It works from the office. Available to work one part-time Saturday per month

Roles and Responsibilities Handle backend processes, including email support, chat process, and non-voice processing. Provide excellent communication skills through email writing and handling. Execute semi-voice processes with blended operations for efficient workflow management. Possess strong email etiquette and communication abilities to deliver exceptional customer service. Work on backend operations and email management tasks with proficiency. Desired Candidate Profile 0-1 year of experience in BPO industry or related field (non-voice process). Strong understanding of email communication, email etiquette, and email management principles. Proficiency in executing backend processes, including email support and chat process execution. Excellent written communication skills for effective email writing and handling. Perks & Benefits Performance-based incentives (We Provide 10,000 per month as an incentive) EPF & ESI benefits Career growth opportunities We provide 4 Lacs insurance.

Please enter the number of vacancies for this job Job description Job Title: International Voice & Chat Process Executive Company: Top Multinational Company (MNC) Location: Hyderabad (Work from Office) Job Type: Full-Time Job Overview: A fast-growing global BPO is hiring experienced professionals for International Voice and Chat Process. This is an excellent opportunity for candidates with prior international customer service experience to grow within a professional and dynamic environment. Walk-in Interviews #102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad For Interview Scheduling, reachout our HR team * Prathyusha : 8790033881 * Sai : 8790010113 * Ravi : 8790044113 * Divya : 8790010176 * Anchal : 8555812745 * Koushik : 9398911820 Roles and Responsibilities: Handle inbound and outbound customer queries through chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. --- Eligibility Criteria: Experience: Minimum 12 months in an international chat process (mandatory). Education: Graduate or Undergraduate with good technical and logical reasoning skills. Skills: Excellent communication skills in English (both verbal and written). Comfortable with rotational shifts and night shifts. --- Working Conditions: Working Days: 5 days a week (2 rotational week-offs) Shifts: Rotational shifts (24/7 support) Location: Hyderabad (On-site) Transport: 2-way cab facility provided --- Salary Package: International Chat Process: Up to 4.3 LPA --- Perks and Benefits: 2-Way Cab Facility 20k loyality bonus Professional Work Culture Growth Opportunities within the Organization Walk-in Interviews #102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad For Interview Scheduling, reachout our HR team * Prathyusha : 8790033881 * Sai : 8790010113 * Ravi : 8790044113 * Divya : 8790010176 * Anchal : 8555812745 * Koushik : 9398911820 Role: Customer Success, Service & Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Role: Chat SupportIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Non Voice Education UG: Graduation Not Required

Hiring for International BPO Voice/Non- Voice Process 5.5 days working Rotational Shifts Need excellent English Education: Graduates/Undergraduates both can apply Salary: 30k - 36k CTC Job location: Mohali Cab facility available for girls

Customer Service Executive: Handle inbound calls, chats & emails Manage tickets & resolve within TAT Handle escalations with empathy Ensure CSAT & process adherence Coordinate with internal teams Email: HR@RASAYANAM.IN Flexi working Work from home House rent allowance Employee state insurance Annual bonus Performance bonus Leave encashment Provident fund Maternity leaves

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

International Chat Process Location- Gurugram Shifts- Rotational (US Shifts)

You will be joining our team as a Chat Support Executive, handling a non-voice chat process to provide customer support. This role is open to individuals with a HSC/Graduate qualification, both freshers and experienced candidates are welcome to apply. We offer the best salary in the industry for this position. To excel in this role, you must be fluent in English, both verbally and in written communication. The job entails working full-time on a permanent basis, catering to a fresher profile. In addition to the competitive salary, you will be entitled to benefits such as Provident Fund. The schedule for this position involves rotational shifts, including US shifts. Performance bonuses and yearly bonuses are part of the compensation package. Ideally, you should be able to commute or relocate to Vadodara, Gujarat, as this is where the work will be based. A Higher Secondary (12th Pass) education level is preferred, and proficiency in English is a requirement. If you are interested in this opportunity, please contact the employer at +91 9328167263 to discuss further details.,

You will be responsible for maintaining excellent customer satisfaction by reviewing support tickets and ensuring appropriate resolutions. Providing customer support through phone and chat channels will be a key part of your role. Collaboration with other departments to address customer issues promptly is essential. As a point of contact for customer support and complaints, you will proactively identify, investigate, and resolve recurring customer support issues. It is important to maintain thorough documentation and records of customer interactions, including relevant files for each interaction. Utilizing customer feedback and suggestions to enhance services, as well as reviewing customer satisfaction reports, will be part of your duties. Your contribution to the development of future customer support processes is valuable. Effective communication with peers, managers, and customers is essential, including outbound phone calls when necessary. Verifying the accuracy and consistency of customer requests is also a key aspect of the role. This is a full-time, permanent position with a schedule that includes Monday to Friday night shifts during the US shift hours. The ideal candidate should have at least 1 year of experience in sales. The work location is in person.,

You will play a crucial role in generating leads through various outreach methods such as cold calling, emails, and other channels. Your responsibilities will include managing chat conversations, phone calls, and support tickets effectively, with the ultimate goal of converting prospects into valuable business opportunities. In addition, you will be responsible for addressing technical queries and overseeing the entire international sales and support lifecycle. Your key responsibilities will include: - Generating leads through cold calling, emails, and other channels. - Efficiently handling chat support, phone calls, and support tickets. - Converting potential leads into sales and business opportunities. - Addressing and resolving technical queries from clients and customers. - Managing the complete international sales and support lifecycle. To excel in this role, you should possess the following skills and qualifications: - Strong problem-solving and troubleshooting abilities. - Minimum of 1 year of relevant experience. - Previous experience working with the international market. - Basic understanding of conflict resolution strategies. - Excellent technical and analytical skills. - Strong verbal and written communication skills. - Ability to work both independently and in a team. - Willingness to commit to a 1-year service agreement.,

Chat Support Executive (Inbound) - Domestic Work from the office Location : Ambattur, Chennai Details : 1. Experience : Hindi Speaking Freshers can apply For Tamil Speaking candidates, 1 year experience is mandatory in Customer service (Voice/ Non-Voice) 2. Working days : 6 Days working, 1 rotational off 3. Salary : 21k CTC; 16,500 Take home Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as part of a team. Must be an immediate Joiner with Good communication skills. Connect with us, Call HR Satrupa: 6203099152" " Walk-in Interviews at Ambattur office only "

As a Customer Service Representative, your primary responsibility will be to handle customer inquiries through email and chat, ensuring prompt and accurate responses to their questions. You will be expected to provide knowledgeable assistance to customers and strive to exceed their expectations by offering detailed information to resolve their queries effectively. It is crucial to adhere to Service Level Agreement (SLA) deadlines to ensure that customer complaints are addressed in a timely and efficient manner. This is a full-time position suitable for freshers, with a work schedule that includes day and morning shifts. In addition to your base salary, there is a performance bonus incentive to reward your exceptional customer service skills. Please note that the work location for this role is on-site, providing in-person assistance to customers.,

You are a competitive and trustworthy Chat Support Representative with a strong focus on customer service. You will play a crucial role in assisting with customer inquiries and enhancing our business activities. Your responsibilities will include resolving customer complaints through various communication channels such as phone, email, and social media. You will be required to use telephones to contact customers for verifying account information, assisting with orders, refunds, or exchanges, and greeting customers warmly to understand their concerns effectively. Additionally, you will be responsible for creating daily MIS reports to track business activities. To excel in this role, you must possess excellent verbal and written English skills, along with a genuine passion for providing exceptional customer service. Proficiency in MS Office, MS Excel, and Google Sheets is essential, as well as a solid understanding of sales and negotiation techniques. Being a fast learner with a sales-driven mindset, self-motivated, and having the ability to deliver engaging presentations will be key to your success in this position.,

Greeting from NTT DATA, We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Required Skills for this role include: Candidate should have a minimum of 2+ years experience in Chat support that required you to work regularly scheduled shifts . Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). Interested Candidate please share me your resume to pushpa.shanmugam@nttdata.com

HIRING ALERT | INTERNATIONAL CHAT & VOICE PROCESS GURGAON Profile : Customer Support (Chat & Voice) Location : Gurgaon Eligibility Graduates & Undergraduates Freshers & Experienced candidates welcome Excellent communication skills Mandatory Salary Package Freshers: 17,000 – 30,000 (Based on assessment scores) Experienced: 23,000 – 35,000 (Based on assessment scores) Contact to Apply (Call / WhatsApp): Tabitha: 9514273632 Afreen: 6206077869 Pallavi: 9667420835 Diksha: 7865030487

Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring! WNS Pune is hiring Chat Process Executives ! A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. Job Description Chat Process Executive Role: Chat Process Customer Support Location: WNS, Weikfield, Viman Nagar, Pune Department: Operations – Non-Voice Employment Type: Full-time (Work from Office) Experience: 0 – 3 years Shift: Rotational (24/7 including night shifts) Transport: Free cab facility (home pickup & drop) Key Responsibilities: Handle customer queries through chat in a professional and timely manner. Provide accurate information regarding products/services. Resolve customer concerns efficiently while ensuring customer satisfaction. Document all interactions in the system as per company policies. Follow standard procedures and guidelines while troubleshooting. Collaborate with internal teams for issue resolution when needed. Requirements: Education: Undergraduate / Graduate in any discipline. Communication Skills: Excellent written English communication is mandatory. Ability to multi-task and handle pressure in a fast-paced environment. Prior BPO/chat support experience is an added advantage. Walk-In Drive Details: Date: 5th September 2025 Time: 11:00 AM – 2:00 PM Venue: WNS, Weikfield IT Park, Viman Nagar, Pune Documents to Carry: Resume Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service! Tag your friends or colleagues who may be interested! #WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

***Hiring for International Gaming Process (Content Moderation) Role type: Back office Salary: 35k CTC monthly Location: Noida Rotational shifts without cabs | 5 Days Experienced and Graduate freshers with decent communication skills can apply. Roles and Responsibilities Moderate content to ensure compliance with client requirements and industry standards. Collaborate with team members to resolve complex issues and improve overall process efficiency. Provide non-voice customer support through email and chat platforms. Handle backend processes for US gaming clients, ensuring seamless execution of tasks Walk-in interview details: iEnergizer, A37, gate 2, Noida sector 60 (nearest metro stationNoida sector 59) Time:10am - 2pm ***Mention ''HR Akanksha Gaming process'' at the top of your resume Contact person and HR reference Akanksha Sharma (9560883080) Share your CV on WhatsApp with title Gaming Process. -9560883080

Greetings from Scorelabs Inc ! We Are Hiring Chat Support Executives urgently required candidates customer Service executive profile for international BPO Male female both required.. immediate joining Sitting profile, No field work.. Required Candidate profile Candidate must be Graduate at least,Post Graduates also required candidates will get full salary for training period as well.. Call Hr Mounika N - 9347584134

We are excited to announce a MEGA WALK-INDRIVE @Teleperformance - Pattabiram - Tidel Park From 5 Sep 2025 to 7 Sep 2025 Customer Support - Non voice Process 6 days working (Rotational shifts & rotational off) Excellent communication is a must Languages Required - English Hindi Malayalam Marathi Konkani Kannada Interested candidates can come directly and meet HR Steffie and also reach out on 9363458533