3177 Chat Support Jobs - Page 25

Hiring for International Chat Process GET INCENTIVES OF 15-20k apart from salary 05 days working Pure chat process Both side cabs Night shifts Whatsapp your details on 8826673317 Required Candidate profile Should be motivated and good typing skills

JOB DESCRIPTION *WE ARE HIRING FOR INTERNATIONAL VOICE ,CHAT & BLENDED* POSITION - Customer Support Associate Location; Magarpatta , Kharadi , Viman nagar , Yerwada , Hinjewadi (PUNE) Type Full Time Roles & Responsibilities: Responding to Customer Inquiries: Addressing questions via Voice , Blended & Chat Problem Solving: Identifying the root cause of customer issues and finding efficient resolutions. *Education - Graduate Freshers UG & Grad with 1 Yr of bpo exp * Freshers Salary - 16k to 26k + Incentives on performance based +PF +Allowance * Experience - 1yr of International Experience in Bpo *Package Upto - 3lpa to 6.5lpa (30% hike) In Hand - 20k to 49k (30% hike) + Incentives on performance based +PF +Allowance * Shifts - Uk , US , Rotational *Days of Working - 5 Days * Week Off - 2 Days * BOTH SIDE CAB FACILITY *WE DON'T CHARGE * Note- No Virtual Rounds will be conducted (Immediate Joining) Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR SAKSHI 7447716444 sakshi.pande@spes.in Reference Are Highly appreciated!!!!!

Maxicus BPO Hiring! Role: Non-Voice Chat process Executive Walk-in: 28th & 29th June'25 Shift: 6 Day Rotational Sal: Upto 20,000/Month + Allowance Required Skill- 12th Pass/Fresher/Graduate with Good English Comm Contact HR Souvik: 7980449354

Maxicus BPO Hiring! Role: Non-Voice Chat process Executive Walk-in: 29th & 30th June'25 Shift: 6 Day Rotational Sal: Upto 20,000/Month + Allowance Required Skill- 12th Pass/Fresher/Graduate with Good English Comm Contact HR Souvik: 7980449354

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432/WhatsApp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50 WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Description :- International Non-Voice Process Job Role - Customer Support + Upselling Job Location - Gurgaon, Sector 19 Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 Salary: Inhand - 23k & CTC - 27k Work From Office Date of joining - 4th July Preferred candidate profile :- Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with rotational shifts and night shifts No casual leave will be allowed for the first 3 months. Interested candidates kindly share your CV in number mentioned below. HR Rituparna - 9365277103

Hiring for Backend Profile-Non Voice(Email-Chat) Location- Noida and Gurugram 5 days working Rotational shift Both Side transport available Salary -21k to 30k CTC + incentives Required Candidate profile Required: Candidates with good Written and Verbal skills Graduate freshers or Undergrad with minimum 6 months of experience can apply Call Sagar- 8826979140 Harsh 9289148125 Annu- 8826718159

Engage US customers via phone, chat & email to sell automobile parts. Process orders, identify parts from inventory, negotiate deals, provide updates, and resolve issues efficiently during night shifts. Required Candidate profile Seeking candidates with 1–3 years of experience in sales and customer support for US/UK markets, preferably in auto parts. Must have excellent English, negotiation skills, and night shift readiness.

Engage US customers via phone, chat, and email to sell automobile parts. Identify parts from inventory, process orders, negotiate deals, provide updates, and ensure customer satisfaction during night shifts. Required Candidate profile Looking for candidates with 1–2 years in international voice/sales, preferably in auto parts. Strong English, negotiation, multitasking skills & willingness to work night shifts from Hyderabad office.

We are looking for a motivated and results-driven Tele Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone.

Must have Excellent communication skills. Need to resolve customer queries over the call and provide full satisfaction to them. 12th/ graduate both can apply International Voice / Chat Process Required Candidate profile Training will be done on day time only Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs : 2 Rotational

Role Dimensions: ROLE : Executive Customer Experience LOCATION : Bengaluru NUMBER OF DIRECT REPORTEES : Individual contributor role KEY RELATIONSHIPS REPORTS TO : Supervisor/TL Customer Experience About the Role- Handling customer queries (Outbound calls). * Handling customers queries (Chat support). * Reminding / connecting with customers to collect invoice due amount. * Coordinating with internal departments to priorities resolution of customer. * Handling social media escalations. * Reaching out detractor to understand their concerns. * Support to enhance overall NPS/C-Sat. • Responding customers reaching out at email. PREFERRED QUALIFICATIONS: * Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree (In any field). • * Punctual, Motivated. * Excellent verbal and written communications skills. * English & Hindi fluency required (at least Upper-Intermediate level). * Freshers and experience both can apply (Experience will be preferred over freshers). Visit our career page here

Role & responsibilities Job Title: Back Office Executive Company: Esamayak Software Pvt Ltd Location: Dahisar East, Mumbai Experience: 1 - 2 Years Work Schedule: 6 days a week with 2 mandatory night shifts (Work from home available for female staff during night shifts) We are seeking a proactive and customer-focused Back Office Executive to handle international customer support via chat, email, and social media channels. This role demands strong communication skills, attention to detail, and the ability to resolve customer inquiries efficiently, ensuring a seamless customer service experience. Key Responsibilities: - Provide timely and professional support to international customers through email, live chat, and social media platforms. - Respond to customer queries, complaints, and feedback with accuracy and empathy. - Maintain detailed records of customer interactions and transactions. - Coordinate with internal teams for prompt issue resolution. - Ensure high levels of customer satisfaction through efficient query management. - Stay updated on company services, processes, and client requirements. Preferred candidate profile

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

About Client Hiring for one of the most prestigious multinational corporations Job Title : Chat Support (Process Consultant) Qualification : Graduates Relevant Experience : 2 - 7 Years into International Chat Non voice Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Key Responsibilities : Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Location : Hyderabad CTC Range : Up to 5 LPA Notice Period : Immediate to 30 Days Shift : US Shift (Night Shift) Mode of Work : Work From Office (WFO) Interview Mode : Everyday Walkin -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

Role: Chat Support (Process Consultant) Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Thanks & Regards, Monika HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492/Whatsapp @9916116145 monika.j@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for International Customer Support Associate Experienced Required - Min 6 months exp in International Semi voice/ Chat Process Rotational Shifts (WFO) Immediate joiners For More Info:- Renuka- 8261984933 ( WhatsApp) renuka.ghrs25@gmail.com Required Candidate profile Exp.- Min 6 months exp in International Semi voice/ Chat Process Good Communication Skills Location- Pune (Hinjewadi Phase 3) Two Way Cab Performance Bonus Incentives+ Night Shift Allowance

*Maintaining Customer Records&Databases and Managing CRM Systems *Coordinating&Processing Sales Orders, Contracts and Proposals *Respond to customer inquiries via phone, email, chat *Liaison with various departments *Ensure smooth business operations Required Candidate profile *Good communication&interpersonal skills *Proficiency in Google Sheets&Docs *Hard Working, Positive attitude&willingness to learn *Attention to detail *Multi-tasking ability

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: 2+ years of experience in client onboarding, customer support, or account management roles. Strong technical understanding of SaaS platforms and hospitality tech solutions. Skilled in client training, onboarding, and delivering proactive customer service. Proven ability to build and maintain long-term client relationships. Experienced in using CRM tools like HubSpot or Salesforce. Adept at troubleshooting issues and coordinating with technical teams. Excellent communication, analytical, and problem-solving skills. Exposure to the hospitality industry, hotel tech, or OTA companies is a strong advantage. Job Responsibilities (but not limited to): Client Onboarding: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. Needs Analysis: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. Training: Provide comprehensive training to clients on using our products and services effectively. Support Services: Respond to client inquiries promptly and resolve issues to ensure high levels of customer satisfaction. Relationship Building: Build strong relationships with clients, becoming a trusted advisor for their ongoing needs. Product Knowledge: Maintain an in-depth understanding of our products and services to offer expert advice and support. Feedback Gathering: Actively gather client feedback and communicate insights to the product and development teams for continuous improvement. Troubleshooting: Troubleshoot technical issues faced by clients and collaborate with the technical team to provide effective solutions. Documentation: Maintain accurate records of client interactions, issues, and resolutions in the CRM system. Top 5 Key Competencies: Proven ability to communicate effectively and foster positive business relationships. Strong relationship management and interpersonal skills. Analytical mindset to evaluate customer health and engagement metrics. Ability to work collaboratively across support and product teams. Technical proficiency in SaaS solutions and familiarity with CRM tools (e.g., HubSpot, Salesforce). Requirements: Bachelor's degree, Technical Degree shall be preferred. Minimum of 2 years in a customer-facing role, such as customer support, account management, or client onboarding. Strong technical acumen to understand software products and effectively troubleshoot issues. A passion for delivering exceptional customer service and building lasting relationships. Proven ability to identify, analyze, and resolve problems in a timely manner. Ability to work in a dynamic and fast-paced environment, adjusting to changing client needs. Ability to collaborate effectively with cross-functional teams. Experience working in the hospitality industry, hotel tech companies, and OTA companies is preferred

About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Lakshmi PS HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489/WhatsApp @7892150019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greeting from IGT Solutions We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office. Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem-solving skills. Educational & Essential Experience: Bachelor's Degree or Undergraduate dropouts 6 Months BPO or travel experience and fresher Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Chat environment (Chat/Email) Interview Rounds: HR Round Versant Test Round /VNA Round Operations Round Compensation Salary up to 35,000 CTC Interview Time : 9-30 am to 4-30 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Information: Mariya Nancy WhatsApp Number: 8884449120 Mail Id: Mariya.Nancy1@igtsolutions.com

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 080-67432432/Whatsapp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Abhimanyu - 9509414694 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Role: Chat Support (Process Consultant) Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************