Responsibilities and Ownership: (Things that the role cannot miss) Operational Management: Oversee and manage day-to-day operations of Rentomojo in Pune, ensuring smooth functioning across warehouses, logistics, and service delivery. Team Leadership: Lead and inspire a team of dedicated professionals, fostering a culture of collaboration, innovation, and continuous improvement. Customer Experience: Ensure top-notch customer experiences by maintaining service quality, resolving escalations, and addressing customer feedback promptly. Inventory Management: Manage inventory levels, stock movement, and timely replenishment to meet customer demands effectively. Process Improvement: Identify operational bottlenecks and implement process improvements for greater efficiency and cost-effectiveness. Vendor and Partner Management: Collaborate with vendors, logistics partners, and other stakeholders to strengthen business relationships and optimize service delivery. Quality Control: Enforce quality standards and conduct regular inspections to ensure that our products and services meet Rentomojo's high-quality benchmarks. Health and Safety: Promote and enforce safety protocols, ensuring a safe and secure working environment for the team and customers. Data Analysis: Analyze operational data and metrics to make data-driven decisions, set performance targets, and drive improvements. PREFERRED QUALIFICATIONS: Experience: Minimum 4-6 years of experience in operations management, logistics, or related fields, preferably in e-commerce or rental businesses. Leadership Skills: Proven experience in leading and motivating teams to achieve common goals. Customer-Centric: Passionate about delivering outstanding customer experiences and exceeding expectations. Analytical Mindset: Strong analytical and problem-solving skills, with the ability to leverage data for decision-making. Result-Oriented: Driven to achieve targets and meet operational objectives. Adaptability: Comfortable in a fast-paced environment and adaptable to changing priorities. Communication: Excellent verbal and written communication skills in English and the local language.

Finance Executive ROLE : Finance executive LOCATION : : Bangalore NUMBER OF DIRECT REPORTEES : Individual contributor role KEY RELATIONSHIPS REPORTS TO : Senior Manager Finance Responsibilities Roles and Responsibilities Manage company's capital structure and review with senior leaders. Partner with various business teams to support financing decisions. Documentation for on boarding investors and serve as the key point of contact for the investor community. Build analytical models to evaluate capital structure decisions including financing, return of capital, and contingency planning. Build and/or maintain deal collateral, teaser, one pager, Information memorandum, financial model, debt profile, and other important metrics. Etc Assist in research for various information cuts, new MVPs, new business lines, new financing structures, etc Assist in for new financing structures, means of finance, and the nature of lenders/investors (both domestic and/or international). Model credit rating outcomes and assist in managing relationships with rating agencies. Support maintenance, user entitlement, and activities relating to Treasury workstation and electronic banking portals. Provide broad-based, analytical support to the Treasury team for cash management processes and initiatives. Qualifications Pursuing CA or MBA (Finance)Fresher or BCOM/MCOM with minimum 2 yrs experience Advanced level expertise with MS Excel, Word, PPT, and other similar tools. Advanced analytical and problem-solving skills with keen attention to detail

Role Dimensions: ROLE : Executive Customer Experience LOCATION : Bengaluru NUMBER OF DIRECT REPORTEES : Individual contributor role KEY RELATIONSHIPS REPORTS TO : Supervisor/TL Customer Experience About the Role- Handling customer queries (Outbound calls). * Handling customers queries (Chat support). * Reminding / connecting with customers to collect invoice due amount. * Coordinating with internal departments to priorities resolution of customer. * Handling social media escalations. * Reaching out detractor to understand their concerns. * Support to enhance overall NPS/C-Sat. • Responding customers reaching out at email. PREFERRED QUALIFICATIONS: * Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree (In any field). • * Punctual, Motivated. * Excellent verbal and written communications skills. * English & Hindi fluency required (at least Upper-Intermediate level). * Freshers and experience both can apply (Experience will be preferred over freshers). Visit our career page here

About Rentomojo Rentomojo is a market leader and tech-enabled company in rental subscription of furniture and consumer appliances. company provides Affordable and Flexible rental subscription to cater to mobility needs of Gen Z and Millennials. The company was founded by Geetansh Bamania, an IITM who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. With 1,800+ people operations, the company has a presence in 22 cities across India. The company is in a strong growth trajectory with revenue compounding at a CAGR of ~ 50% during the last 3 years and is an exception in the startup ecosystem to be highly profitable along with delivering strong growth. The company has been consistently profitable since Oct 2021 and compounded PAT at a CAGR of ~150% in the past two years. Rentomojo is a key beneficiary of Indias rapid urbanisation story, job growth and workforce mobility. ~1mn new members join the workforce every month and 1.2mn-1.5mn employees switch jobs every month. Rentomojo offers attractive bundled rental subscriptions with zero cost of relocation and zero repair and maintenance cost at affordable cost that provides utility of EMI but not its rigidity. Job Title: Analyst - Investor Relation Location: Bangalore, Karnataka Job Type: Full-Time Key Deliverables: Support IPO readiness by conducting secondary research on industry trends, competitive landscape, and macroeconomic indicators to provide inputs for the DRHP and fundraising materials. Perform valuation analysis and benchmarking against companies in similar space and new-age tech firms, to aid in positioning and comparability. Monitor industry trends and competition benchmarking to generate actionable insights that support management’s strategic decision-making. Assist in preparation of Investor pitch decks, key inputs for investor meetings and address investor queries. Financial modelling to support any key strategic financial decision including Financial Due Diligence for any potential acquisition opportunities. Post listing: Assist in drafting quarterly earnings releases, investor presentations, and regulatory filings. Prepare briefing notes, scripts, and Q&A for management before earnings calls and analyst meets. Maintain the investor contact database, track shareholder movements, and compile investor feedback. Monitor analyst coverage and media reports on the company and peers. Work with the Company Secretary and Finance teams to ensure timely filing of earnings updates, press releases, and investor disclosures as per SEBI LODR norms. Preferable candidate Someone with 1-2 yrs. of work experience in Buy-side/Sell-Side Equity research firms or part of investor relations team Preferably in a listed entity. CA/MBA Finance/CFA by qualification. Should have strong interest and passion in Indian stock markets.

Role & responsibilities Managing the training program in all cities and has to work with helpers/drivers, executives and managers through classroom training, online video viewing and handbook reading. Managethefeedbackloop, any escalation or deviation from SOP shall come back to this trainer as feedback and the same needs to be solved through retraining. Subjectmatter expert for the appliance category Design,develop, and deliver comprehensive training programs on warehouse processes, quality control procedures, and policies Conductregular training sessions to ensure all warehouse staff possess the necessary knowledge and skills to perform their duties effectively Coachandmentorwarehousestaff Helpers/Drivers on best practices for quality control, inventory management, and order fulfillment. Observewarehouseoperations and identify areas for improvement in quality and process efficiency. Developandimplementnewprocesses to optimize warehouse operations and ensure adherence to quality standards Maintainandupdatetraining materials to reflect any changes in policies or procedures Collaborate with the other teams to identify and address quality control issues Trackandmeasuretheeffectiveness of training programs and make adjustments as needed Supportthecontinuous improvement of warehouse operations by identifying and implementing new technologies and best practices Prepareandmaintain documentation related to training programs and quality control procedures Stayup-to-date on industry best practices related to warehouse operations and quality management Preferred candidate profile Bachelor's degree with minimum 2 years of experience in after sales service. Provenexperience in developing and delivering training programs. Strongunderstanding of warehouse processes, quality control procedures, after sales service trainings Excellent communication, interpersonal, and coaching skills. Ability to multitask and prioritize workload in a fast-paced environment. Stronganalytical and problem-solving skills. Proficiency in Microsoft Office Suite/G Suite. Apassionforquality and continuous improvement. Atechnicalbackground in after sales services of appliances I guess is a plus in this role and this role can also help in content building