3164 Chat Support Jobs - Page 13

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory ) * Excellent communication skills, written and verbal* Listening skills - being attentive, patient and listening without interrupting* Both side Cab * Interested candidate whats app me 9667943107 Preferred candidate profile

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage HR connect Ms. Prity 84483 50054 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

Roles and Responsibilities Handle international chat customer service requests via email, web chat, and live chat platforms. Provide exceptional customer support to clients from various countries (USA, UK) through non-voice processes. Desired Candidate Profile 0-5 years of experience in an International BPO environment handling Non-Voice Processes (Email/Chat). Ability to work on rotational shifts including night shifts as per business requirements. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail and accuracy.

Roles and Responsibilities Handle international chat customer service requests via email, web chat, and live chat platforms. Provide exceptional customer support to clients from various countries (USA, UK) through non-voice processes. Desired Candidate Profile 0-5 years of experience in an International BPO environment handling Non-Voice Processes (Email/Chat). Ability to work on rotational shifts including night shifts as per business requirements. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail and accuracy. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances

Roles and Responsibilities Provide customer support through chat channels, responding to customer inquiries and resolving issues in a timely manner. Utilize strong communication skills to build rapport with customers and understand their needs. Work on international non-voice processes for clients based in various countries such as UK, US, Canada, Australia, New Zealand, etc. Handle multiple chats simultaneously while maintaining accuracy and efficiency. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-5 years of experience in BPO or call center environment. Strong English language proficiency (written & spoken). Ability to work flexible shifts including rotational shifts. Proficiency in handling international non-voice processes (chat/email) for multiple geographies. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances

Job Details: Job Role: Customer Care Support (International Chat & Email Process) Experience: 1 - 5 Years in International Chat Process - BPO Insurance Skillset: Customer Handling, Insurance Process Experienced, Good Communication Shift: Night Shit Work Location: Coimbatore Mode of Work: Work From Office Position's General Duties and Tasks In this Role you will be Responsible For: The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include: Candidate should have min 6months 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

We are looking for a Customer Support Manager (2-3 yrs, e-commerce exp) to lead chat ops, handle escalations, manage teams, track key metrics and improve processes. Hindi fluency and full-time in-office role (HSR Layout, Bangalore) required. Health insurance Provident fund

3 months contractual job • DOJ: Immediate • Requirement- Graduate fresher & HSC With 6 months Mandatory Experience on papers • Nature Of Job- Voice • Good Communication Skill • Salary - Upto 17k in hand Depending on experience

Be a part of international BPO !!We are seeking confident individuals with good communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently.DROP YOUR CV @Vansh- 9084770036 Perks and benefits Cabs services Experience in International BPO.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

You should be proficient in Non-Verbal communication and possess a good typing speed. Experience in chat support is preferred but not mandatory. This is a full-time position and only immediate joiners are being considered, including freshers and graduates. The salary range for this position is between 8,000.00 - 12,000.00 per month. Benefits include paid sick time and the work schedule is a fixed day shift. Applicants must be able to commute to or relocate to Noida, Uttar Pradesh. The educational requirement for this role is a Bachelor's degree. Ideal candidates will have a minimum of 2 years of experience in business development and online bidding. Proficiency in English language is required for this position. The job location is in Noida, Uttar Pradesh.,

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

MEGA WALKIN DRIVE @ SOLIS HR SOLUTION Hiring For INTERNATIONAL NON VOICE PROCESS . Banking process (AXIS BANK) Only Graduate ( ANY STREAM ) 6 Days Working 1 Day Off Day ROTATIONAL SHIFT Work Location : WHITEFIELD Rounds of Interview HR VERSANT OPS MANAGER ROUND CLIENT ROUND Interview location 47, 17th A Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008 https://maps.app.goo.gl/wcaCUwLwy19RCNDc6 Interested Ping me for more update 8660639280 Jennifer.solishr@gmail.com

Hiring for Non - Voice Process Must have 6 months of experience in customer support - International Non voice process. Must be graduate and only immediate joiners are considered. Excellent English Communication Location: Pune Salary: Up to 5LPA Both side cab facility 5 days working & rotational off Call & WhatsApp to get your interview schedule: HR Ganesh - 9214095763

Great opportunity For Freshers - Customer Support HR SPOC - Aiswarya HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great opportunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Minimum Eligibility: UG Arts & Science 2019 to 2024 graduates are eligible (No arrears ) 2025 Graduates who got Sixth Semester Result are eligible(Need 3 original & 3 online Copy) PG Graduates & BE/B. Tech Graduates /2025 Pursuing Graduates are not eligible Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Aiswarya M / 8072289336 Interested candidates share your resume to aiswarya.mmm@firstsource.com Mention reference name in Madhubala top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or aiswarya.mmm@firstsource.com

Roles and Responsibilities Handle backend processes such as BGV (Background Verification) and Stock Audit. Perform non-voice process tasks with excellent communication skills in English. Ensure timely completion of assigned tasks and maintain accuracy levels. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Freshers also can Apply. Desired Candidate Profile 0-3 years of experience in BPO industry, preferably in Non Voice Process roles. Strong proficiency in English language, both written and verbal.