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Shining Stars Institution & travels logo

Chat Support Executive

0 - 4 years

2 Lacs

Noida Delhi / NCR

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Non Voice Process BPO Blended Process Email Support Customer Service Semi Voice Bpo Non Voice Email Process ICSE Chat Process CSE Cold Calling ISC Web Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers!

Greetings from Shiningstars ITPL!

We are hiring for an enthusiastic Chat Support Executive to join our team on a prompt basis.

- Job Title:

- Location:

- Salary:

  • CTC:

    18,000 to 23,000 per month

  • In-hand Salary:

    15,000 to 18,300 per month Respectively

Eligibility Criteria:

  • Qualification:

    Any Undergraduate or Graduate (Freshers/Experienced)

  • Experience:

    0 to 2 years in BPO/Customer Service preferred

  • Typing Speed:

    Minimum 30 WPM with 90% accuracy

  • Communication:

    Good written English skills

Job Responsibilities:

  • Handle customer queries via live chat in a timely and professional manner
  • Provide accurate information and resolve issues efficiently
  • Escalate complex queries to relevant departments as needed
  • Maintain customer satisfaction and quality scores

Shifts & Transport:

  • Rotational or Odd Working Hours

  • 1 Side Cab Facility

    provided during late/night shifts

Key Skills:

  • Customer Support
  • Chat Handling
  • Typing Accuracy
  • Basic Computer Skills
  • Problem Solving

Additional Information:

  • Immediate Joiners Preferred
  • 5/6 days working (as per process requirement)
  • Comfortable with night/rotational shifts

Interested Candidates should share their CV with name and number on the whatsapp number given below:

9026050432 (Fehmina)

Fehmina Siddiqui

Executive- HR

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