Chat Support Executive

We, Nakhrali is a women's designer ethnic wear brand. We deal with party wear, bridals and sustainable everyday wear clothing. Nakhrali has been the choice of many Indian - international customers & influencers. We do Celebrity Bridals Styling to make them feel special on their big day.

We have styled more than 6,000 beautiful brides, 40,826 + Live customers & have a family of more than 1,00,000 + Instagram followers.

• We are looking for a female candidate with the potential and passion to work in a fashion house and knowledge of fashion, styling & trends.
• We seek a skilled Chat Support Executive to support our Customer Query Resolution .
• This role is unique blend of creativity and attention to designing with knowledge of editing, design creation, typography and video editing.

Responsibilities:

• Respond to customer inquiries via live chat in a timely and professional manner.
• Candidate will be fluent in English
• Provide accurate information about products, services, and policies.
• Resolve customer issues and complaints with empathy and efficiency.
• Maintain a high level of customer satisfaction by ensuring that all interactions are positive and productive.
• Collaborate with other team members and departments to Deliver a positive customer service experience.
• Answer customer questions quickly and politely through chat

Ayushi

Hr- Executive

(9238934768)

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Application Question(s):

• English Speaking

Experience:

• total work: 1 year (Preferred)

Work Location: In person