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Home
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Jobs in noida
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Dolphin Infra
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Chat Support Executive

Chat Support Executive

0 - 1 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

customer service customer support solving queries typing skills chat support communication skills communication skills written financial services service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:-

Chat Support Executive

Key Responsibilities:-

Provide professional chat-based support to clients regarding queries.
Respond promptly, clearly, and effectively to customer questions.
Handle multiple chat conversations with speed and accuracy.
Ability to multitask, prioritize, and handle pressure in a fast-paced environment.
Proficiency in using chat support tools.
Ensure high standards of customer satisfaction

Preferred Skills:-

Good Communication skills.
Knowledge of the financial industry.
Fast typing skills minimum: 35-40 words per minute (WPM) with good accuracy.
Ideal Candidate: 50-60 WPM or higher with at least 90-95% accuracy.

talent.acquisition@dolphininfra.in

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