Posted:20 hours ago|
Platform:
Work from Office
Full Time
As a Chat Support Executive, your responsibilities will include:
Responding to customer queries through chat platforms promptly and professionally
Providing accurate information about products/services Handling customer complaints and issues with empathy and patience Updating interaction records in the system accurately Escalating unresolved issues to senior support or department heads Meeting performance expectations such as response quality and turnaround time Helping maintain high levels of customer satisfaction and positive experience Superworks
We encourage candidates with:
Practical experience in customer support operations
Opportunity to upgrade skills in professional communication Flexible part-time shifts ideal for students or working professionals Friendly work environment
Shining Stars Institution & travels
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