Chat Non Voice/ Bulk opening / Fresher & Experience - Professional

0 - 5 years

1 - 4 Lacs

noida

Posted:3 hours ago| Platform: Naukri logo

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Skills Required

blended process customer service international call center non voice process us proccess chat support voice process email process chat process customer care executive customer support technical support collection call center

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues through chat support.
  • Provide timely and professional responses to customer queries.
  • Work in a bulk or non-voice setting, meeting productivity targets.
  • Collaborate with team members to achieve common goals.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to enhance performance.
Job Requirements
  • Excellent written and verbal communication skills are required.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving skills and attention to detail are essential.
  • Familiarity with chat support software and technology is preferred.
  • Ability to manage multiple tasks simultaneously and meet deadlines.
  • Strong analytical and critical thinking skills are necessary.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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