Job
Description
Learning Centre manager Job Summary: Responsible for managing the entire admissions process, nurturing relationships with learners and parents, achieving set admission targets, and contributing to the growth of revenue. This role requires a dynamic and organized individual who can ensure a smooth admission process while building strong connections with families and promoting the organization’s offerings. Key Responsibilities: 1. Admissions Management: Oversee the admissions process, from initial inquiry to final enrollment. Track and manage student applications, ensuring all documents and requirements are met on time. Maintain a database of applicants and provide regular updates to senior management. 2. Relationship Management: Build and maintain positive relationships with potential students and their families. Provide excellent customer service by addressing inquiries, concerns, and feedback in a timely manner. Organize and conduct informational sessions, webinars, and meetings for prospective learners and their families. 3. Achieving Admission Targets: Work closely with the team to set and meet monthly, quarterly, and annual admission targets. Develop and implement strategies to attract prospective learners and convert inquiries into enrollments. Track and report on progress towards achieving targets. 4. Revenue Growth: Contribute to revenue growth through effective conversion of inquiries into paid enrollments. Identify potential upsell opportunities (e.g., additional programs, courses, or services). Collaborate with the marketing team to implement strategies that increase visibility and drive demand for admissions. 5. Collaboration and Reporting: Collaborate with the marketing and academic departments to ensure accurate communication of programs and offerings. Provide regular reports on the admissions pipeline, conversion rates, and revenue impact. 6. Continuous Improvement: Stay informed about industry trends and competitor offerings to identify opportunities for improvement. Continuously seek feedback from learners and parents to improve the admissions experience. Skills and Qualifications: Proven experience in Education field, sales, or relationship management (minimum of 4+ years). Strong interpersonal skills with the ability to engage with diverse individuals, including students, parents, and staff. Excellent communication skills (both written and verbal). Ability to manage multiple tasks and deadlines. Strong attention to detail and organizational skills. Proficiency in CRM tools and Microsoft Office Suite. Experience in achieving sales or enrollment targets preferred. Ability to work independently and as part of a team. Desired Attributes: Passionate about education and helping students succeed. Problem-solving mindset with the ability to overcome challenges. Highly motivated and goal-oriented. Strong negotiation and persuasion skills. Job Types: Full-time, Permanent Pay: Upto 40000/- Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Thrikkakara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 4 years (Required) Work Location: In person Job Type: Full-time Pay: Up to ₹40,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
