Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities Managing the process and productivity for the assigned centre. Conduct risk based assessments on processes in order to better determine areas of focus for internal controls. Developing, implementing and Monitoring Compliance. Training & developing the team on processes and collection strategies. Maintaining MIS and weekly trackers on the quality, process and training. Conducting Training and assessments at centers. Works in close co-ordination with the Collection managers in delivering superior service Managing. Co-ordination with quality officers for quality assurance and process orientation. KEY RESPONSIBILITIES Responsible of centre profitability. Responsible for process proficiency. Strong analytical and understanding skill. SKILLS / COMPETENCIES REQUIRED Graduate (Any Stream) 2-4 yrs experience. Good communication. High
HDB Financial Services
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