4 - 7 years

4 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Summary

Centre Manager

healthcare or wellness centre management

Key Responsibilities

1. Business Growth & Revenue Management

  • Take full ownership of the centres

    P&L

    and ensure profitability targets are met.
  • Develop and implement strategies for

    business development

    , lead generation, and revenue growth.
  • Build and manage

    B2B and B2C partnerships

    with hospitals, corporates, and wellness networks.
  • Oversee

    inside sales operations

    , from lead nurturing to conversion, ensuring revenue targets are consistently achieved.
  • Collaborate with the corporate team to plan and execute

    monthly and quarterly business targets

    .

2. Marketing & Brand Collaboration

  • Work closely with the

    marketing team

    to design and execute local promotional campaigns and events.
  • Identify opportunities for

    community engagement and collaborations

    that enhance brand visibility and credibility.
  • Track and report the performance of marketing initiatives and ROI from campaigns.

3. Team Leadership & Training

  • Lead, mentor, and motivate a multidisciplinary team, including consultants, therapists, and support staff.
  • Conduct

    regular training and performance reviews

    to ensure the team delivers consistent service excellence.
  • Build a culture of accountability, learning, and collaboration within the centre.

4. Operations & Client Experience

  • Oversee the smooth running of all

    day-to-day centre operations

    , including infrastructure, hygiene, and service quality.
  • Ensure all client touchpoints reflect

    Healthwin’s premium standards

    in customer care and experience.
  • Resolve client concerns promptly and effectively to maintain high satisfaction and retention rates.

5. Financial & Reporting

  • Manage centre budgets, forecasts, and expense control.
  • Prepare and present

    monthly performance reports

    including sales, revenue, expenses, and key business metrics.
  • Use data insights to improve business performance and optimize operations.

Requirements

  • Bachelor’s or Master’s degree in

    Business Administration, Healthcare Management, or related field

    .
  • Minimum

    5 years of experience

    in managing a

    healthcare, fitness, or wellness centre

    , with a proven track record in business development and team management.
  • Strong understanding of

    sales funnels, CRM tools, and marketing collaborations

    .
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and financial management abilities.
  • Passion for women’s wellness, healthcare, and community-driven impact.

Desirable Skills

  • Experience in

    profit centre management

    or P&L ownership.
  • Strong network within healthcare and wellness sectors.
  • Ability to identify and onboard

    strategic business partners

    .
  • Hands-on experience in

    inside sales

    and team training.

Entrepreneurial mindset with a focus on execution and growth

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