Center Manager

Position Summary

Centre Manager

healthcare or wellness centre management

Key Responsibilities

1. Business Growth & Revenue Management

• Take full ownership of the centres

  P&L

  and ensure profitability targets are met.
• Develop and implement strategies for

  business development

  , lead generation, and revenue growth.
• Build and manage

  B2B and B2C partnerships

  with hospitals, corporates, and wellness networks.
• Oversee

  inside sales operations

  , from lead nurturing to conversion, ensuring revenue targets are consistently achieved.
• Collaborate with the corporate team to plan and execute

  monthly and quarterly business targets

  .

2. Marketing & Brand Collaboration

• Work closely with the

  marketing team

  to design and execute local promotional campaigns and events.
• Identify opportunities for

  community engagement and collaborations

  that enhance brand visibility and credibility.
• Track and report the performance of marketing initiatives and ROI from campaigns.

3. Team Leadership & Training

• Lead, mentor, and motivate a multidisciplinary team, including consultants, therapists, and support staff.
• Conduct

  regular training and performance reviews

  to ensure the team delivers consistent service excellence.
• Build a culture of accountability, learning, and collaboration within the centre.

4. Operations & Client Experience

• Oversee the smooth running of all

  day-to-day centre operations

  , including infrastructure, hygiene, and service quality.
• Ensure all client touchpoints reflect

  Healthwin’s premium standards

  in customer care and experience.
• Resolve client concerns promptly and effectively to maintain high satisfaction and retention rates.

5. Financial & Reporting

• Manage centre budgets, forecasts, and expense control.
• Prepare and present

  monthly performance reports

  including sales, revenue, expenses, and key business metrics.
• Use data insights to improve business performance and optimize operations.

Requirements

• Bachelor’s or Master’s degree in

  Business Administration, Healthcare Management, or related field

  .
• Minimum

  5 years of experience

  in managing a

  healthcare, fitness, or wellness centre

  , with a proven track record in business development and team management.
• Strong understanding of

  sales funnels, CRM tools, and marketing collaborations

  .
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and financial management abilities.
• Passion for women’s wellness, healthcare, and community-driven impact.

Desirable Skills

• Experience in

  profit centre management

  or P&L ownership.
• Strong network within healthcare and wellness sectors.
• Ability to identify and onboard

  strategic business partners

  .
• Hands-on experience in

  inside sales

  and team training.

Entrepreneurial mindset with a focus on execution and growth