462 Center Management Jobs - Page 2

The Head of Sales & Operations Mumbai is responsible for driving revenue growth, increasing student admissions, managing P&L, and ensuring seamless operations across all Kidzonia centers in the Mumbai and Pune region. This senior leadership role combines strategic planning, operational execution, and sales leadership to deliver excellent customer experiences and sustainable business growth through effective team management. Key Responsibilities Revenue Growth and P&L Management Drive admissions and achieve revenue targets across all centers in Mumbai and Pune. Monitor and optimize P&L for each center to ensure profitability and cost efficiency. Develop and implement revenue strategies on a monthly, quarterly, and annual basis. Conduct regular center-wise business reviews and track financial performance. Center Operations Management Ensure smooth daily operations at all centers, adhering to standard operating procedures (SOPs) covering hygiene, safety, HR, academics, and parent communication. Maintain consistent service quality, center readiness, and high levels of parent satisfaction. Resolve escalations from parents promptly and effectively. Sales Leadership and Admissions Conversion Oversee the admissions process from inquiry to conversion, ensuring strong lead conversion rates. Guide and monitor the field sales team to ensure timely follow-ups and proper CRM usage. Collaborate with marketing and digital teams to optimize lead generation and conversions. Plan and execute local marketing campaigns, school tours, and community engagement initiatives. Team Management and Leadership Lead, mentor, and develop Cluster Managers, Center Heads, and Field Sales Executives. Set clear performance targets and KPIs for team members and review progress monthly. Build leadership capabilities within the team and cultivate a high-performance culture. Oversee recruitment, onboarding, and training of center-level staff in coordination with HR. Strategic Planning and Business Expansion Identify opportunities for new center setups, expansions, and capacity enhancements. Provide market insights, competitor analysis, and demand mapping to inform growth plans. Lead the operational readiness and timely launch of new centers. Compliance, Reporting, and MIS Ensure compliance with statutory regulations, internal policies, and documentation standards. Monitor fee collections and coordinate with Accounts and Finance teams to ensure timely recoveries. Conduct operational audits and process compliance checks across centers. Submit regular performance reports, sales dashboards, and revenue forecasts to the management. Qualifications and Skills Graduate or Postgraduate in Business Administration, Marketing, Education Management, or Operations. MBA preferred but not mandatory if relevant experience is demonstrated. Minimum 10 years of experience in sales and operations leadership roles, including P&L management and multi-location team leadership. Strong business acumen with a proven track record in admissions growth and customer-centric service delivery. Excellent leadership, analytical, and communication skills. Ability to implement SOPs, conduct audits, and ensure compliance. Performance Metrics Achievement of admissions and revenue targets. Center-wise P&L performance and profitability. Admissions conversion rates across the funnel. Parent satisfaction and timely resolution of escalations. Team performance and retention. Work Environment and Benefits Leadership position at one of Indias fastest-growing preschool brands. Opportunity to oversee over 20 centers in Mumbai and Pune. Dynamic, collaborative, and autonomous work culture with strategic impact. Competitive compensation and growth prospects.

We are hiring for a Position of CENTRE HEAD for our Study Visa Immigration Company and Aviation Training Academy based out in PANIPAT ( Haryana) Minimum 1-3 years of managerial experience in education, training, or immigration consultancy ( NO FRESHERS should apply) Age - 26-38 Years only Female Required Qualifications & Skills: Graduate or Postgraduate in any discipline ( No Undergraduate) Strong interpersonal and communication skills. Fluency in English and Hindi; knowledge of other regional languages is a plus. Working knowledge of MS Office and CRM tools. Managing a team of 2-3 people who will be doing calling and then handle calls, if any family wants to speak to Senior Jobs and Responsibilities for Admission Counsellor Manage client consultations for student visas and Aviation Courses Ensure accurate documentation, application filing, and follow-ups. Coordinate with Employees and Families who are coming to CITA Office Lead a team and ensure staff motivation and performance. Handle walk-ins, client queries, and updating and sending reports to Delhi Head office Monitor targets and ensure achievement of business objectives. Plan and execute marketing activities for both verticals. Maintain records, reports, and compliance-related documentation. Handle student admissions, scheduling, and inquiries. Maintain discipline, attendance, and performance tracking. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in Career Councelling Office Timings - 9 Am to 7 Pm.

Job Summary: We are looking for HINDI and ENGLISH speaking female candidates to fill the position of Front Office-cum-Admission Executive. The ideal candidates should possess excellent communication skills in both Hindi and English. The role involves handling front office responsibilities, administration, managing admissions, and completion of registration hence providing exceptional customer service. Key Responsibilities: Handle front office operations, including reception, telephone, incoming inquiry calls, messages and email management Manage admissions, including responding to inquiries, processing applications, and coordinating with students and/or parents Provide exceptional customer service to students and/or parents, and visitors/direct candidates/students Develop and maintain coordinations with students, parents, and other stakeholders Perform other administrative tasks as required Requirements: Both Hindi and English communication skills is MUST Excellent interpersonal and customer service skills Ability to work in a fast-paced environment Proficiency in MS Office and other software applications Tele-calling and voice calls skills are an added advantage Salary and Benefits: Monthly salary: INR 15,000 + incentives

Responsibilities: Developing and implementing Ops strategies Manage team, performance & growth Oversee process improvement initiatives Design custom packages/Itinerary for clients Manage Clients, vendors and suppliers Ensure timely receipt of all payments

Job Title: Jio Centre Manager Department: Sales & Operations Experience Required: 10–15 years (majority in Telecom industry) Education: Graduate (any discipline); Postgraduate / MBA preferred About Reliance Jio Reliance Jio is at the forefront of India’s digital revolution. Our mission is to bring digital life to every Indian through innovative connectivity, content, commerce, and services. Join us and be part of a movement that is reshaping the future. Role Overview As a Jio Centre Manager, you will lead and manage the operations, sales, and customer acquisition initiatives of the Jio Centre in your assigned territory. You’ll be responsible for driving growth, ensuring cost-effective operations, and delivering superior customer experiences. Requirement Criteria Work Experience: 8–15 years total, preferably 10+ years in Telecom/Sales leadership Industry Experience: Telecom, FMCG, Digital, Consumer Tech preferred Education: Graduate in any discipline (mandatory); MBA/Post Grad (preferred) Skills & Competencies: P&L Management, Team Leadership, Sales Strategy, Territory Execution Key Responsibilities 1. Lead Jio Centre operations to meet sales, customer acquisition, and profitability targets 2. Drive cost-efficiency and productivity within centre and field teams 3. Ensure smooth day-to-day functioning, including compliance and administration 4. Build strong relationships with local authorities and channel partners 5. Create and execute plans for customer retention and satisfaction 6. Hire, train, and manage high-performing sales teams 7. Ensure market coverage, competitive intelligence, and on-ground execution excellence 8. Should have held roles like Branch Manager, Zonal Manager, Circle Head, or equivalent 9. Demonstrated stability in past roles (2 years tenure in recent organizations) Skills & Competencies 1. Leadership & People Management 2. Sales Strategy & Channel Development 3. Problem-Solving and Execution Focus 4. Cross-Functional Collaboration 5. Influencing and Negotiation Skills 6. Project and Compliance Management Why Join Us? 1. Be part of India’s fastest-growing digital services company 2. Lead large-scale operations with a high degree of autonomy 3. Work with cutting-edge telecom and digital products 4. Competitive compensation and growth opportunities

Job description: Job Purpose: The Person in this Position is a first point of Contact in the Hospital, so he/she has to welcome the customer(s) with q warm smile and thoroughly enquire, guide regarding the facilities available, delegate the customers to either PCC/PRO/TPA/AO as required. Primary Responsibilities : Articulate the organization's vision to staff, patients and the community. Serve as a liaison among governing boards, medical staffs, Department managers, Doctor and visiting consultants and oversee Projects, Medical operations and Corporate Governance of the hospitals. Manage the team that runs each major function of the hospital to the highest professional standards Practical Financial acumen in managing budgets, Understand financial reports (at least P&L statement). Demonstrate ability to link financial targets to operational goals, plan and execute operational changes in the organization. Deep passion for customer wellbeing, coupled with a driving motivation to solve their problems and continually improve their experience. Attract high quality employees and provide them a supportive work environment. Develop the direct and indirect reportees of the Centre Head by conducting formal and informal assessment of their performance and providing feedback for improvement. The Centre Head will also provide access to training and coaching for employees. Work closely with the corporate team to develop and implement short and long-term strategic plans in accordance with the hospitals mission, vision, and philosophy. Oversees design, marketing, promotion, delivery and quality of programs, products and services Provide overall operational oversight; lead weekly and monthly operation reviews with groups core management team. Establishes and maintains communications and relations with the Medical Staff and supports development of business ventures with them, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals Encourage ownership of goals and initiatives and encourage active participation in decision-making. To provide leadership in coordination and implementation of medical and administrative policies, ensure changes to policies and protocols are clearly communicated to the concerned employees, doctors or any other concerned ones and the new policies & protocols are followed. Provide strategic leadership to Department Heads and officers. Establish a culture of open communication, accountability, and timely decision-making. Create a culture of continuous improvement across the organization by establishing a clear set of operational metrics and targets for each critical business process within the company Facilitate and promote process improvement to ensure customer satisfaction. Experience : Minimum of [7-10] years of experience in healthcare management, with at least [3-5] years in a senior leadership position in Multispecialty Hospital. Number of vacancies : 02 Preferred candidate profile 1. Knowledge of local languages. 2. Knowledge of office processes, procedures, and technology (Including Computer skill). 3. Experience in supervising, project and team activities. Ability to read and interpret accounting and financial reports. 4. localites candidates given priority 5. MHA (Master in Hospital Administration)/BAMS/BHMS/ MBA in HealthCare 6. Expert in Generating Hospital Revenue. 7. Immediate joiner.

• Responsible for ensuring customer satisfaction (students and parents) & retention • Ensure proper communication & relationship with all the students and parents for entire course duration. • Monitoring and ensure proper collection of revenue Required Candidate profile Experience - 4 to 6 years Salary - 7 lpa Week off - Rotational Location - Majura Gate, Surat Candidate must have experience in operations Interested candidates can call on 9560477391

• Achieve the Branch Targets. To plan various marketing activities within assigned region. • Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. • Meets the Principals, Coordinators and management Personnel. Required Candidate profile Exp - 8 to 12 years Salary - 10 to 11 lpa Location - Varachha, Surat Week off - Rotational Candidate must have Experience in Education Industry Please Call on - 9560477391

*Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels. IT educational Background candidate will be preferred with experience of 3 to 5 years in Career Counseling ? Ensuring that the batches are run smoothly on a daily basis. ? Managing all the operational activities and day-to-day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc. ? Maintain an inventory of all the office supplies, technical maintenance, and requirements on a regular basis. ? Coordination with the students as he/she would be responsible for the end-to-end academic life cycle of every student. ? Collecting Feedbacks & Reviews from the students ? Working on Maximizing the Referrals. ? Managing the branch's income and expenses. ? Maintaining discipline by implementing and monitoring the organizational policies. ? Making sure the inquiry is given the best treatment & arranging the required material for the sales team. Partially/ fully managing the admission process. ? Management and coordination of academic events and activities. ? Active participation /driving of the organizational initiatives.. ? Ability to meet set goals and should have a result-driven attitude. ? Must be unbiased towards the team members and should be a problem solver. Handle grievances by the proper solution for the benefit of the organization. ? Any other work allotted by the management as and when required.

Role & responsibilities : Manage daily operations of the education center. Ensure classes run smoothly as per the schedule. Coordinate with faculty, trainers, and administrative staff. Monitor staff performance and attendance. Handle student registrations, admissions, and inquiries. Address student concerns and provide support. Achieve admission and revenue targets. Counsel students and parents about courses. Ensure a positive experience for students and parents. Resolve complaints in a professional manner. Maintain student records, fee collections, and documentation. Prepare daily and monthly reports. Plan and execute local marketing activities. Organize seminars, workshops, and events to promote the institute. Ensure classrooms, labs, and facilities are clean and well-maintained. Coordinate for any repairs or requirements. Preferred candidate profile Good communication and leadership skills Customer handling and counseling ability Team management Basic knowledge of education services Sales and marketing understanding Interested candidates kindly share your resume to karthiga.r@mafoigroup.com

1.JOB PURPOSE Responsible for data analysis, monitoring monthly performance and quality of work for their team along with achieving company profitability in terms of charge collection and digital payments PRINCIPAL ACCOUNTABILITIES Manage a team of 50-70 call center officers, prepare monthly team schedules and track teamperformancePreparation of allocation files, target setting, productivity calculation, priority wise case segregationfor Call center Officers Set monthly collection goals for each team member and ensure target achievement (97-98%) Maintain the quality of work for the team as per company policy and proceduresMake strategic and operational planning decisions to achieve team performance effectively in termsof charge collection Generate detailed projections by preparing MIS for daily team achievement Monitor each unit performance to ensure alignment with month end performance SKILLS AND KNOWLEDGEEducational QualificationsGraduate / MBA Functional Skills Analytical, team management, communication, leadership skillsRelevant and total years of ExperienceMin 3 years in collection call center or collection; overall 6 years experience

Role & responsibilities: In-charge of the activities and operations of Co-working center • Closing Potential Business Deals • Conversion of leads into clients • Solving the queries of clients and maintain healthy environment • Responsible to show the premises to the new prospective clients • Taking care of the bookings, maintaining and developing community relationship • Coordination with Vendors and ensuring smooth functioning of center • Communicating and maintaining the logistic records, marketing deals, needs and requirements of the clients and the center. • Effectively carry out the daily operations of the center and organize timely events for the center Experience: 3-8 years Education: Any Graduation

Managers we are looking international salon and best salary you will get Required Candidate profile Good communication skills and experience in sales and salon field Perks and benefits Managers salary depend on experience 22k above

Ensure timely completion of branch operations Achieve admission targets as per monthly goals Coordinate regularly with Head Office Oversee student journey from admission to placement Maintain documentation and branch discipline

Operational Management: Oversee daily operations, ensuring smooth and efficient functioning of the Centre. Develop and implement policies, procedures, and standards to maintain high quality and consistency. Manage budgets and financial plans, ensuring profitability and cost-effectiveness. Manage and maintain the physical space, including equipment, supplies, and facilities. Ensure compliance with all relevant regulations, industry standards, and safety guidelines. Handle customer inquiries and complaints, ensuring high levels of customer satisfaction. Staff Management: Lead, motivate, and supervise staff, providing guidance and support. Recruit, hire, train, and evaluate staff, ensuring a competent and motivated workforce. Address staff grievances and manage performance issues. Promote a positive and collaborative work environment. Strategic Planning and Development: Develop and implement strategic plans to achieve Centre goals and objectives. Identify opportunities for growth and improvement. Evaluate the Centre's performance and make recommendations for optimization. Develop and implement community development strategies. Stakeholder Engagement: Build and maintain strong relationships with stakeholders, including clients, partners, and community members. Represent the Centre in a positive and professional manner. Communicate effectively with all stakeholders, providing timely and accurate information. Other Responsibilities: Organize events and activities. Manage inventory and supplies. Ensure the Centre is clean, safe, and well-maintained. Handle cash receipts and banking transactions. Maintain accurate records and reports.

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

We are looking for a dynamic and experienced SPA Manager to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront, and presentable yet professional, with a proven background in business development and center management. You should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before/after their flight. Key Responsibilities: - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences. - Develop and execute strategies to increase footfall and drive business growth. - Lead and motivate the team to achieve performance targets. - Maintain a professional appearance by adhering to the spa's uniform guidelines. - Ensure compliance with all airport and spa policies. - As a manager, you have to be responsible for cash, bills appointments, handling daily operations & other necessary details. - Meet monthly sales and membership targets set by the company. Desired Candidate Profile: - Bold Personality: Confident in striking up conversations with strangers and handling objections gracefully. - Experience: At least 2 years in business development (sales especially), center management, and team management. - Excellent Communication Skills: Ability to articulate the value of services clearly and persuasively. - Presentable Appearance: Polished and professional to represent the spa's premium image. - Uniform Compliance: Willingness to wear the designated uniform with pride. - Sales-Driven: Proven track record of achieving sales and operational targets. - Customer-Centric: Friendly, approachable, and attentive to guest needs. Why Join Us - Be part of a dynamic, high-energy environment at a major travel hub. - Interact with a global clientele and showcase your leadership skills. - Competitive salary with attractive performance incentives. If you have the passion, experience, and charisma to make every traveler's journey relaxing and memorable, we'd love to hear from you! Job Type: Permanent Benefits: - Health insurance - Provident Fund Schedule: - Rotational shift Work Location: In person,

We are seeking a dynamic and experienced Zonal Manager to oversee the premium spa operations at Mumbai Airport. The ideal candidate will possess a bold, charismatic, and professional demeanor, with a strong background in business development and center management. You will be responsible for engaging with airport passengers, promoting spa services, and ensuring exceptional customer experiences before or after their flights. Your key responsibilities will include actively engaging with passengers, promoting spa offerings, managing daily operations, developing strategies for business growth, leading and motivating the team, maintaining a professional appearance, ensuring compliance with airport and spa policies, handling cash and appointments, and meeting monthly sales targets. Joining us will provide you with the opportunity to work in a dynamic and high-energy environment at a major travel hub, interact with a global clientele, and demonstrate your leadership skills. We offer a competitive salary with attractive performance incentives, along with benefits such as health insurance and Provident Fund. If you have the passion, experience, and charisma to enhance every traveler's journey with relaxation and memorable experiences, we invite you to apply for this full-time, permanent position based at the airport.,

Responsibilities: Manage enrollments & admissions process Oversee center operations & staff performance Lead educational marketing initiatives Provide career counseling services Conduct student counseling sessions Annual bonus

Plan, execute, and monitor Skill Development projects including PMKK Mobilize students for skill development programs and suggest appropriate trades based on profiling Ensure adherence to Standard Operating Plans specified in project guidelines

Role & responsibilities : Manage daily operations of the education center. Ensure classes run smoothly as per the schedule. Coordinate with faculty, trainers, and administrative staff. Monitor staff performance and attendance. Handle student registrations, admissions, and inquiries. Address student concerns and provide support. Achieve admission and revenue targets. Counsel students and parents about courses. Ensure a positive experience for students and parents. Resolve complaints in a professional manner. Maintain student records, fee collections, and documentation. Prepare daily and monthly reports. Plan and execute local marketing activities. Organize seminars, workshops, and events to promote the institute. Ensure classrooms, labs, and facilities are clean and well-maintained. Coordinate for any repairs or requirements. Preferred candidate profile Good communication and leadership skills Customer handling and counseling ability Team management Basic knowledge of education services Sales and marketing understanding Interested candidates kindly share your resume to karthiga.r@mafoigroup.com

WD Immigration Consultants is looking for VISA COUNSELLOR to join our dynamic team and embark on a rewarding career journey Visa Application Processing:Receive and review visa applications, ensuring all required documents are submitted Verify the accuracy and completeness of application forms and supporting materials Interviews and Verification:Conduct interviews with visa applicants to assess the purpose of travel and validate information Verify the authenticity of supporting documents provided by applicants Adherence to Immigration Policies:Interpret and apply immigration laws, policies, and regulations in the visa application process Stay updated on changes to immigration policies and communicate updates to relevant stakeholders Communication with Applicants:Communicate with visa applicants to provide information on application status, requirements, and procedures Address inquiries and provide assistance to applicants throughout the visa application process Decision Making:Evaluate visa applications based on established criteria and make informed decisions on approvals or rejections Document and record decisions in the visa processing system Collaboration with Authorities:Collaborate with government agencies, embassies, and consulates to obtain information and support in visa processing Liaise with relevant authorities to resolve complex cases or issues Record Keeping and Reporting:Maintain accurate and detailed records of visa applications and decisions Generate reports on visa application statistics and trends Customer Service:Provide excellent customer service to visa applicants, addressing concerns and ensuring a positive applicant experience Assist in resolving issues related to visa applications and entry requirements