Admission Counsellor - Walkeshwar

Job Summary:

The School Admission Counsellor serves as the first point of contact for parents and students seeking admission to the school. The role involves providing accurate information about the schools curriculum, policies, facilities, and admission procedures, while ensuring a smooth and positive experience for prospective families from inquiry to enrollment.

Key Responsibilities:

• Handle admission inquiries through phone calls, emails, walk-ins, and online platforms.
  
• Counsel parents and students on school programs, teaching methodology, extracurricular activities, and fee structures.
  
• Provide detailed information about admission requirements, documentation, and timelines.
  
• Maintain accurate and updated records of all inquiries and applications in the admission management system.
  
• Schedule and coordinate school tours, interviews, and entrance assessments.
  
• Follow up with prospective parents to ensure timely completion of admission formalities.
  
• Assist the Principal and Admission Committee in shortlisting and finalizing student admissions.
  
• Collaborate with the marketing team for school promotional events, open houses, and outreach activities.
  
• Prepare admission-related reports and update management on enrollment progress.
  
• Ensure that every parent receives a professional, warm, and informative experience throughout the admission process.
  

Qualifications & Skills:

• Education:

  Bachelor’s degree (preferred in Education, Psychology, Communication, or Business Administration).

• Experience:

  1–3 years of experience in school admissions, counselling, or front-office administration.

• Skills:

• Excellent verbal and written communication skills.
  
• Strong interpersonal and presentation abilities.
  
• Proficiency in MS Office and school ERP/CRM software.
  
• Ability to handle parents and children with patience, empathy, and professionalism.
  
• Good organizational and follow-up skills.
  
• Customer service and relationship-building mindset.