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1.0 - 6.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic techni...
Posted 4 months ago
4.0 - 9.0 years
5 - 13 Lacs
Mumbai, Nagpur, Indore
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible f...
Posted 4 months ago
4.0 - 9.0 years
5 - 13 Lacs
Jalandhar, Ahmedabad, Bengaluru
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible f...
Posted 4 months ago
4.0 - 9.0 years
2 - 4 Lacs
Dahej
Work from Office
Designation Centre Director Work Location - BASF Dahej Reporting to Cluster Operations Manager Shift Time - 8am to 5pm Qualifications Degree in Early Childhood Education (preferred)/ Any Masters degree Experience 6-8 years managing similar set up (ideal) Or 6-8 years of retail / customer service / client servicing background Or Young mothers willing to get back to work, with a team handling experience and customer orientation Work Timings Weekdays 9 hours 2 Saturdays half days Competencies & Skill Set Good inter personal skills to handle parents and internal team. High level of customer orientation. Should be able to handle walk ins and convert to admissions Self-driven and attention to deta...
Posted 4 months ago
2.0 - 4.0 years
2 - 7 Lacs
Pune
Hybrid
Playvox Nice Product Summary: Nice’s Playvox offers a web-based Workforce and Quality management platform. The saas platform readily integrates with CRM systems like Salesforce, Zendesk and CcaaS platforms like Talkdesk, Dialpad allowing brands to monitor agent adherence, occupancy and grade their performance. So, what’s the role all about? We are seeking a Technical Support Engineer with a strong understanding of cloud applications and exceptional troubleshooting skills. The ideal candidate will have experience working with Application Support, Inspect network activity via browsers, and understanding of digital CRM/telephony platforms, along with DB function. You will be responsible for dia...
Posted 4 months ago
15.0 - 20.0 years
24 - 29 Lacs
Pune
Work from Office
The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up process...
Posted 4 months ago
2.0 - 5.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Overview The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and ...
Posted 4 months ago
0.0 - 5.0 years
1 - 1 Lacs
Hyderabad
Work from Office
SUMMARY Part-Time Weekend Job Join Barbeque Nation’s Team in Hyderabad Job Role: Weekend Supporting Staff Company: Barbeque Nation Location: Hyderabad Work Locations: Banjara Hills (Near City Center Mall) Gachibowli (SLN Terminus) Hitech City (Opposite Cyber Towers) Kukatpally (Forum Sujana Mall) Begumpet (Near Lifestyle Building) Shift Timing: 12:00 PM 9:00 PM Work Days: Saturday and Sunday Estimated Monthly Earnings: 5,000 7,000 Work 9 hours and earn extra income every weekend Key Responsibilities: Assist kitchen and service staff Serve starters, beverages, and non-vegetarian items (including chicken) Maintain cleanliness in service and dining areas Ensure smooth dining operations Requirem...
Posted 4 months ago
7.0 - 12.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Skill : Google Dialog Flow Developer/ Lead Experience : 3 Years - 12 Years Location : PAN India. Job Description: 1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment 2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system 3. Experience using Google DF and REST API for building the Bots 4. Working Experience in Google dialog workflows for interaction and routing 5. Development experience in Java, node.js would be must for Integration 6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS 7. Knowledge in Conta...
Posted 4 months ago
7.0 - 12.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Skill : Google Dialog Flow/GDF Developer Experience: 3 Years - 12 Years Location - PAN India Job Summary 1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment 2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system 3. Experience using Google DF and REST API for building the Bots 4. Working Experience in Google dialog workflows for interaction and routing 5. Development experience in Java, node.js would be must for Integration 6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS 7. Knowledge in Contact center...
Posted 4 months ago
4.0 - 9.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Skill : AWS/ Amazon Connect Developer/ Lead Experience : 3 years - 10 Years Location : PAN India Job Description : 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. 6.Knowledge on Spring, Maven, Hibernate 7.Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS 8. Application Development experience in any of Java, C#, Node.js, Python, PHP
Posted 4 months ago
4.0 - 9.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Skill : Amazon Connect Developer/ Lead Location :PAN India Job Descroption: 1. Minimum exp 3-9 years, 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. 6.Knowledge on Spring, Maven, Hibernate 7.Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS 8. Application Development experience in any of Java, C#, Node.js, Python, PHP
Posted 4 months ago
1.0 - 6.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Opening: Customer Support Associate (Chat) Company Profile Our client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband, and mobile services in the UK, and also provides subscription television and IT services. Job Title Customer Support Associate (Chat) Job Role Handling customer queries, complaints, chat, and email. Work Arrangement Work from office Experience Candidate should have a minimum of 1 year and above experience in an International BPO. Salary Up to 4.2 LPA (hike as per last drawn & experience) Job Location Kolkata, DLF2, Rajarhat Qualification Undergraduate / Graduate / Post Graduate can...
Posted 4 months ago
12.0 - 22.0 years
10 - 12 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of...
Posted 4 months ago
10.0 - 20.0 years
8 - 12 Lacs
Jalandhar, Chandigarh, Lucknow
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 4 months ago
10.0 - 20.0 years
8 - 12 Lacs
Jalandhar, Chandigarh, Lucknow
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre This role is for Female Candidates. Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking ca...
Posted 4 months ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a dedicated Senior Process Executive - L&P with 1 to 3 years of experience in Contact Center and Life and Annuities Insurance. The ideal candidate will have strong technical skills in Contact Center operations and be proficient in English. This role requires working from the office during night shifts. Responsibilities Handle customer inquiries and provide accurate information regarding Life and Annuities Insurance products. Resolve customer issues efficiently and ensure high levels of customer satisfaction. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with team members to improve overall customer service experience....
Posted 4 months ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Minimum 5+ years of professional experience with Manhattan Distributed Order Management. Strong background in direct-to-consumer processes, distributed order management, supply chain, and fulfillment operations using Manhattan OMS. Expertise in various Manhattan modules such as Enterprise Order Management (EOM), Distributed Order Management (DOM), Call Center, Order Orchestration, Enterprise Inventory, Available to Commerce (ATC), and Supply Chain Intelligence (SCI). Experience with SCI Reporting (IBM Cognos) for building, scheduling, and modifying reports and dashboards. REST APIs, Java, JSON, data mapping & SQL. Advanced SQL knowledge and experience is preferred. Proven grasp of architectu...
Posted 4 months ago
8.0 - 12.0 years
13 - 18 Lacs
Pune
Hybrid
So, what’s the role all about? As a Product Owner you would oversee one or more products under the portfolio. Working with product leaders you will contribute to shaping the strategy, creating a plan, and driving execution towards launch. The Product Owner is responsible for establishing, maintaining, and planning the backlog for the assigned products, and working with R&D, Architects, DevOps and other dependent teams to deliver the solutions and with marketing, billing, and other teams towards launch. He/she is the product champion within the company for assigned products and will be viewed as the "expert" for accurate and credible information. How will you make an impact? Actively explore ...
Posted 4 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
As a customer service consultant, you utilise your knowledge of the client’s processes and systems to support the activation of customer services and efficiently remediate issues and problems that may arise during the order lifecycle to minimise impact to customers. About the Role: Apply knowledge of the client’s processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels. Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises. Demonstrate strong verbal communicati...
Posted 4 months ago
8.0 years
32 - 47 Lacs
Pune
Work from Office
The Design team at Addepar shapes the digital experiences of wealth managers, empowering them to grow their businesses and deliver best-in-class services to their clients through intuitive and easy-to-use products. Embracing an agile and high-growth mindset, we foster a client-centered work environment built on constructive feedback and strong collaboration. We are seeking an experienced Lead Product Designer to be a key driver in designing highly-intuitive user experiences for our Trading product. The ideal candidate is passionate about systematic design, scalable, streamlined workflows, and practical problem-solving. You enjoy diving into the details and untangling edge cases, all while un...
Posted 5 months ago
4.0 - 9.0 years
5 - 13 Lacs
Nagpur, Delhi / NCR
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible f...
Posted 5 months ago
7.0 - 12.0 years
35 - 50 Lacs
Hyderabad
Work from Office
Job Summary We are looking for Team Member-Medical information & Customer Support for ensuring efficient processing of quality complaints and adverse events. You will collaborate with various internal stakeholders, including the quality, PV teams, sales, marketing, and legal teams, to address customer concerns and ensure compliance with standard operating procedures (SOPs) and regulatory guidelines. Your responsibilities will include handling customer complaints, providing accurate medical information, coordinating adverse event reporting, and maintaining effective communication with cross-functional teams. Roles & Responsibilities Customer Services Cell (CSC) Ensuring Efficient Quality Comp...
Posted 5 months ago
4.0 - 9.0 years
5 - 13 Lacs
Jalandhar, Ahmedabad
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible f...
Posted 5 months ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will ...
Posted 5 months ago
 
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